OSD- Task Sequence Media Wizard fails (Error Creating Media... Element not found..)

Monday, August 10, 2009 9:32 PMsgreenwall

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Trying to create bootable flash drive and consistenly receive the following error:

Error: Task sequence media information
Media type: USB flash drive
USB drive: E:\
Protect media with password: Yes
Task sequence: * * * * * *
Distribution point(s): ****SCCM1
Errors
Error creating media. Error message is : Element not found..

Reviewing the CreateTSMedia.log I see (which doesn't translate into anything useful to me):
<![LOG[Beginning media generation]LOG]!><time="14:26:18.555+000" date="08-10-2009" component="CreateTsMedia" context="" type="1" thread="1788" file="mediagenerator.cpp:225">
<![LOG[Failed to create media (0x80070490)]LOG]!><time="14:26:18.873+000" date="08-10-2009" component="CreateTsMedia" context="" type="3" thread="1788" file="createtsmedia.cpp:208">
<![LOG[CreateTsMedia failed with error 0x80070490, details=""]LOG]!><time="14:26:18.873+000" date="08-10-2009" component="CreateTsMedia" context="" type="1" thread="1788" file="createtsmedia.cpp:216">
<![LOG[MediaGenerator::~MediaGenerator()]LOG]!><time="14:26:18.873+000" date="08-10-2009" component="CreateTsMedia" context="" type="1" thread="1788" file="mediagenerator.cpp:206">
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Answers

Wednesday, August 26, 2009 1:23 PMNiall C. Brady

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ok i've tested it and it worked just fine on Windows 7 enterprise X64 RTM

the domain user I logged on with had local admin permissions on the sccm server and was also added to the local admins group on the windows 7 client which i did the test on (using the remote admin console)

here's a screenshot of it
```
   Success: Task sequence media information
	Media type: USB flash drive
	USB drive: E:\
	Protect media with password: No
	Create self signed certificate: Yes
	Start time: 08/26/2009 15:16:00
	Expiration time: 08/26/2010 15:16:00
	Support unknown computers: Yes
	Distribution point(s): SCCM
	Boot image: X64 Windows PE boot environment for SCCM
```
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:32 PM
- Marked As Answer byYog Li - MSFTMSFT, ModeratorFriday, August 28, 2009 11:09 AM
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:33 PM
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:33 PM
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:24 PM
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Monday, August 31, 2009 9:11 PMNiall C. Brady

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ok i've reinstalled a sccm console on the windows 7 client, and re-created a usb key standalone...

all went well and no errors during the creation

i have now looked at the three log files (your two plus mine) and I can see straight away where your's are failing

my log looks like this, my usb key is assigned to E:

Beginning media generation
Partition activated
Finished formatting volume E:\
Assigning staging directory to E:\
======================
Beginning pass to compute volume layout
======================

and so on....

one of your logs looks like this (same section...)

Beginning media generation
Failed to create media (0x80070490)
CreateTsMedia failed with error 0x80070490, details=""
MediaGenerator::~MediaGenerator()

which repeats itself on and off through your logs, so it looks like your systems are not seeing the usb key properly...

so can you confirm that your usb shows up in explorer with a drive letter (if so which) before you commence this ? and are you doing this using a user that has Local Administrative permissions on the Windows 7 client computer...

fyi i've posted my successful createTSmedia.log file right here if you want to compare it yourself

cheers

niall

my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
- Marked As Answer byYog Li - MSFTMSFT, ModeratorTuesday, September 01, 2009 11:05 AM
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Tuesday, August 11, 2009 9:46 AMNiall C. Brady

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<![LOG[Failed to create media (0x80070490)]LOG]!> translates to > the error is windows error 1168 which is Element not found <

meaning it's not finding something required to create this...

so pehaps it's not seeing the USB key ? have you tried another one, another usb port ?
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Tuesday, August 18, 2009 4:27 PMDwalker136

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I'm also having this problem, could it be related with running the SCCM Console on Windows 7?
I've tried multiple USB drives
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Tuesday, August 25, 2009 3:28 PMsgreenwall

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I've tried other flash drives and other ports. I'm able to create form Windows XP just fine from the same SCCM environment. I think this does have to do with running on Windows 7. Any ideas for a fix or work around.
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Tuesday, August 25, 2009 3:56 PMNiall C. Brady

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when installing the Admin Console, did you use the SP2 beta ?
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Tuesday, August 25, 2009 4:41 PMsgreenwall

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The Admin Console on my Win 7 machine is SCCM SP2 beta.
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Tuesday, August 25, 2009 5:24 PMNiall C. Brady

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ok then, i'll try and test this on my windows 7 box shortly and come back to you
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Wednesday, August 26, 2009 1:23 PMNiall C. Brady

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ok i've tested it and it worked just fine on Windows 7 enterprise X64 RTM

the domain user I logged on with had local admin permissions on the sccm server and was also added to the local admins group on the windows 7 client which i did the test on (using the remote admin console)

here's a screenshot of it
```
   Success: Task sequence media information
	Media type: USB flash drive
	USB drive: E:\
	Protect media with password: No
	Create self signed certificate: Yes
	Start time: 08/26/2009 15:16:00
	Expiration time: 08/26/2010 15:16:00
	Support unknown computers: Yes
	Distribution point(s): SCCM
	Boot image: X64 Windows PE boot environment for SCCM
```
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:32 PM
- Marked As Answer byYog Li - MSFTMSFT, ModeratorFriday, August 28, 2009 11:09 AM
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:33 PM
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:33 PM
- Edited byNiall C. Brady Wednesday, August 26, 2009 1:24 PM
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Wednesday, August 26, 2009 1:29 PMNiall C. Brady

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ive now tested with a password assigned to the Media as well, and it also worked no problem,

this is on a U3 key (16GB)
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Friday, August 28, 2009 6:01 PMsgreenwall

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I actually have te exact same environment and have tried with multiple keys (with password protection). Is there any server side logging that could lend insight?
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Friday, August 28, 2009 6:07 PMNiall C. Brady

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could you have some strange GPO that is causing your issue ? is the windows 7 client real hardware or virtual (i used real)
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Monday, August 31, 2009 2:58 PMDwalker136

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Why is this considered "Answered"?
No solution was provided, you only confirmed that it works for you.

I tried with Windows 7 RTM x64 on a physical machine using SCCM SP2 console and still had the problem.

When I tried from a Vista x86 machine it worked fine.
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Monday, August 31, 2009 3:32 PMNiall C. Brady

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hi, it worked for me i don't know why its not working for you, i did not mark it as answered, that was a Moderator,

I did test with both X86 and X64, both worked, so there must be something about your environment that is causing the issue ?

cheers

niall
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Monday, August 31, 2009 3:35 PMsgreenwall

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Since there are two completely different environements displaying the behavior we need to narrow down a method to find the commonality or a find a more specific way of determining the cause of the error (logs?) Anyone tried using reg/file mon while trying to create the flash?
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Monday, August 31, 2009 3:44 PMNiall C. Brady

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can you send me your entire CreateTSMedia.log file and i'll take a look at it ?

you can contact me at niall_brady@windows-noob.com

also can you verify that your sccm user has the same permissions as mine ?

the domain user I logged on with had local admin permissions on the sccm server and was also added to the local admins group on the windows 7 client which i did the test on (using the remote admin console)

my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Monday, August 31, 2009 6:39 PMNiall C. Brady

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ok logs received from both of you and both seem quite similar but i don't have my good log to compare as I wiped that system, I will do a quick reinstall and test and come back to you
my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
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Monday, August 31, 2009 9:11 PMNiall C. Brady

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ok i've reinstalled a sccm console on the windows 7 client, and re-created a usb key standalone...

all went well and no errors during the creation

i have now looked at the three log files (your two plus mine) and I can see straight away where your's are failing

my log looks like this, my usb key is assigned to E:

Beginning media generation
Partition activated
Finished formatting volume E:\
Assigning staging directory to E:\
======================
Beginning pass to compute volume layout
======================

and so on....

one of your logs looks like this (same section...)

Beginning media generation
Failed to create media (0x80070490)
CreateTsMedia failed with error 0x80070490, details=""
MediaGenerator::~MediaGenerator()

which repeats itself on and off through your logs, so it looks like your systems are not seeing the usb key properly...

so can you confirm that your usb shows up in explorer with a drive letter (if so which) before you commence this ? and are you doing this using a user that has Local Administrative permissions on the Windows 7 client computer...

fyi i've posted my successful createTSmedia.log file right here if you want to compare it yourself

cheers

niall

my SCCM step by step Guides > http://www.windows-noob.com/forums/index.php?showtopic=1064
- Marked As Answer byYog Li - MSFTMSFT, ModeratorTuesday, September 01, 2009 11:05 AM
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Tuesday, November 03, 2009 4:19 PMDwalker136

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I may have found the cause of the problem for me. I was using a U3 enabled USB drive, I used U3 Launch Pad Uninstaller on the drive and that seems to have fixed the problem. I still don't have a successful build but at least I got past the device not ready error. Now I'm getting a hash error, working on that now. Not sure why XP didn't care about the U3 drive, but apparently Windows 7 doesn't like it for creating TS media.
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