Answered SMS_Reporting_Point error

  • Monday, March 26, 2012 8:04 AM
     
     

    Hi,

    I have an issue with reporting point after i restart my SQL server. On SCCM server, the error message were " SMS Site Component manager failed to install this component on this site system. Solution: review the status messages to determine the exact reason for the failure. SMS site component manager will automatically retry the installation in 60 minutes"

    Where can i check the status messages?

    Second error messages: " SMS Site Component Manage could not copy file C:\Program Files\Microsoft Configuration Manager\bin\i386\reportinginstall.exe" to SQL server ....... " 

    "SMS site component manager could not copy file ....... i386\rpsetup.exe  to SQL Server ... "

    Can anyone give me idea to troubleshoot this ? Thanks

    Regards,


All Replies

  • Monday, March 26, 2012 8:12 AM
     
     
    Check sitecomp.log an rsetup.log.

    Torsten Meringer | http://www.mssccmfaq.de

  • Tuesday, March 27, 2012 1:33 AM
     
     

    Hi,

    On my SCCM server, i unable to find rsetup.log. Sitecomp.log only show that rpsetup.exe and reportinginstall.exe not able to move to SQL server. Is it i need to manually install these 2 execution file at SQL server?

    Here is the message i get from sitecomp.log

    "Could not move file \\MLSQL\L$\SMS\bin\i386\rpsetup.exe to \\MLSQL\L$\SMS\bin\i386\_@103.tmp.  The operating system reported error 32: The process cannot access the file because it is being used by another process.~~  $$<SMS_SITE_COMPONENT_MANAGER><Tue Mar 27 06:08:55.642 2012 Malay Peninsula Standard Time><thread=4192 (0x1060)>

    Could not move file \\MLSQL\L$\SMS\bin\i386\reportinginstall.exe to \\MLSQL\L$\SMS\bin\i386\_@104.tmp.  The operating system reported error 32: The process cannot access the file because it is being used by another process.~~  $$<SMS_SITE_COMPONENT_MANAGER><Tue Mar 27 06:08:59.892 2012 Malay Peninsula Standard Time><thread=4192 (0x1060)> "
         

    Regards,


    • Edited by chungb Tuesday, March 27, 2012 2:01 AM
    •  
  • Tuesday, March 27, 2012 1:39 AM
    Moderator
     
     
    Does the site server have admin rights to your SQL server?

    http://www.enhansoft.com/

  • Tuesday, March 27, 2012 3:44 AM
     
     

    Yes, it did.

  • Tuesday, March 27, 2012 9:14 AM
     
     

    "Could not move file \\MLSQL\L$\SMS\bin\i386\rpsetup.exe to \\MLSQL\L$\SMS\bin\i386\_@103.tmp.  The operating system reported error 32: The process cannot access the file because it is being used by another process.~~  $$<SMS_SITE_COMPONENT_MANAGER><Tue Mar 27 06:08:55.642 2012 Malay Peninsula Standard Time><thread=4192 (0x1060)>


    Have you tried rebooting the site server box? Is the administrative share disabled ?

    Bechir Gharbi | http://myitforum.com/myitforumwp/community/members/bgharbi/ | Time zone : GMT+1

  • Tuesday, March 27, 2012 3:03 PM
     
     

    Hi,

    I already tried reboot my SCCM server but is not working. What you mean adminstrative share?

    Regards,

  • Tuesday, March 27, 2012 4:15 PM
     
     
    Can you access to  \\MLSQL\L$\ ?

    Bechir Gharbi | http://myitforum.com/myitforumwp/community/members/bgharbi/ | Time zone : GMT+1

  • Wednesday, March 28, 2012 1:15 AM
     
     

    Yes, i can access \\mlsql\L$ with no problem at all. I also try manually install rpsetup.exe and reportinginstall.exe , but the reportinginstall.exe came out an error say i do not have global.asa.

    Regards,

  • Wednesday, March 28, 2012 1:18 AM
    Moderator
     
     

    Can you access the share when you do the psexec trick?

    http://verbalprocessor.com/2007/12/05/running-a-cmd-prompt-as-local-system/


    http://www.enhansoft.com/

  • Wednesday, March 28, 2012 1:39 AM
     
     

    Error message  "Couldn't install Psexec  service: Access is denied" , what is the psexec related with SCCM 2007?

    Regards,

  • Wednesday, March 28, 2012 1:44 AM
    Moderator
     
     
    Did you run it from and elevated CMD?

    http://www.enhansoft.com/

  • Wednesday, March 28, 2012 1:58 AM
     
     

    Sorry, is my mistake, i run cmd.exe in normal user mode. Now it is running, and open another command prompt. What shall i do next?

    Regards,

  • Wednesday, March 28, 2012 2:00 AM
    Moderator
     
     
    In the new CMD window, can you connect to \\mlsql\L$ ?

    http://www.enhansoft.com/

  • Wednesday, March 28, 2012 2:16 AM
     
     
    Yes, i can. I can list up all the file inside mlsql\L$.
  • Sunday, April 22, 2012 5:14 PM
    Moderator
     
     
    So I'm cleaning up forum posts today, I'm not sure why I didn't see this before now, but are you still have issues?

    http://www.enhansoft.com/

  • Monday, April 23, 2012 9:41 AM
     
     

    The issue solved. Thanks

  • Monday, April 23, 2012 9:56 AM
    Moderator
     
     

    Just out of curiosity, do you know what the solution was?


    http://www.enhansoft.com/

  • Tuesday, April 24, 2012 3:29 AM
     
     Answered
    Actually no solution for it yet, but i uninstall SCCM and reinstall again. Thanks