SCCM 2007 Client push install BITS problem

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• Sunday, February 28, 2010 7:07 PM

   

   
  

  0
  Hi,
  
  Check that the Default Web Site/CCM_CLIENT still exist and no emty, also check the permessions of CCM_CLIENT. For more info : http://technet.microsoft.com/en-us/library/bb632994.aspx
  
  Check that <Installation path<\Microsoft Configuration Manager\Client folder still exists.
  
  Have you another web-application on the site server ?
  
  Thank's.

  ---

  Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront
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• Monday, March 01, 2010 6:47 AM

   

   
  

  0
  Hi,
  
  BITS is used to download the required files from the ManagementPoint.
  
  Check BITS with the bitsadmin.exe tool for queued jobs or backlogs.
  
  Bitsadmin.exe commands are:
  
  bitsadmin.exe /list /allusers (showe queued jobs)
  bitsadmin.exe /reset /allusers (deletes all the jobs)
  
  Then re-push the client from SCCM console.
  
  Other thing to look for is that the i386 folder from C:\Program Files\Microsoft Configuration Manager\Client still exists.
  
  Hope this helps.
  
  
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• Monday, March 01, 2010 11:32 AM

   

   
  

  0

  Hi to both of you and thanks for the suggestions.
  I have tried to access http://server/CCM_Client - it is OK. It has all the content of C:\Program Files (x86)\Microsoft Configuration Manager\Client.
  It has ccmsetup.cab, ccmsetup.exe and the i386, x64 and ia64 folders.
  Right now, there is no other web-application on the server site. There was the WSUS web-site on the same server, but when the errors begun showing up, I have removed the WSUS from this server and moved it to another.
  
  I ran the bitsadmin commands and here is the output of the commands:
  
  C:\Users\Administrator>bitsadmin /list /allusers
  
  {39E5BE38-EFAF-408C-8C31-D1678BBB84D3} '0dd9f2b4-ad3f-4fed-a5ee-d486dffb5f53' ERROR 0 / 1 0 / 562032
  {C4D1EAF7-C15C-4708-810C-B06CCF35A5DB} '781651d3-5cda-45fd-9ef8-4e6ffc5be71f' ERROR 0 / 1 0 / 1269616
  {72B6729A-6C25-41BC-9663-D35CAFC156DB} 'b56e40bf-9937-4cbd-983d-3aa14433234e' ERROR 0 / 1 0 / 868720
  {1C4210DF-48E0-42B4-875D-B536D60DCB9F} 'a4dbf9a8-8e17-418a-a19a-c4f268b41ae0' ERROR 0 / 1 0 / 568688
  {DE52242D-878E-4F14-895E-A5AD4C077227} '28c1dfde-5817-4040-ad66-2da590111bfb' ERROR 0 / 1 0 / 282359
  {C6728430-2648-4A39-8899-2BBC41A3A064} '516a7e37-5752-4f3e-82ba-654ae2d5f0cb' ERROR 0 / 1 0 / 10038728
  {7536A5E3-4021-460B-AF34-5155CD1A3333} '1d858cbf-3049-42fc-9c1c-86ae98a08d6a' ERROR 0 / 1 0 / 20959687
  {A2D4DD45-E6E4-4E4C-B4BB-7E4920300C53} '7c50139d-d7eb-44c3-b43c-ddd77bcdfbda' ERROR 0 / 1 0 / 14701038
  {E01F79D3-A796-453B-AE3F-A236C80777A6} 'ef7ffabc-0dfa-48ef-9a98-38febc54e117' ERROR 0 / 1 0 / 17315052
  {F1CFBD2E-2642-49FD-8563-BB1BEA405627} '3c5a0f07-f38d-41b3-afa8-a1acb2fa37cb' ERROR 0 / 1 0 / 17874437
  Listed 10 job(s).
  
  C:\Users\Administrator>bitsadmin /reset /allusers

  BITSADMIN version 3.0 [ 7.5.7600 ]
  BITS administration utility.
  (C) Copyright 2000-2006 Microsoft Corp.

  BITSAdmin is deprecated and is not guaranteed to be available in future versions
   of Windows.
  Administrative tools for the BITS service are now provided by BITS PowerShell cm
  dlets.

  Unable to cancel {39E5BE38-EFAF-408C-8C31-D1678BBB84D3}.
  Unable to cancel {C4D1EAF7-C15C-4708-810C-B06CCF35A5DB}.
  Unable to cancel {72B6729A-6C25-41BC-9663-D35CAFC156DB}.
  Unable to cancel {1C4210DF-48E0-42B4-875D-B536D60DCB9F}.
  Unable to cancel {DE52242D-878E-4F14-895E-A5AD4C077227}.
  Unable to cancel {C6728430-2648-4A39-8899-2BBC41A3A064}.
  Unable to cancel {7536A5E3-4021-460B-AF34-5155CD1A3333}.
  Unable to cancel {A2D4DD45-E6E4-4E4C-B4BB-7E4920300C53}.
  Unable to cancel {E01F79D3-A796-453B-AE3F-A236C80777A6}.
  Unable to cancel {F1CFBD2E-2642-49FD-8563-BB1BEA405627}.
  0 out of 10 jobs canceled.
  
  It looks like there are some hanged jobs but I can't delete them.
  Any other sugestions?
  Thanks for all the help!

  • Edited by LaurentiuP Monday, March 01, 2010 2:59 PM More info
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• Thursday, March 04, 2010 7:56 PM

   

   
  

  0
  Hi,
  
  I think that these command failed because the logged on account is not the owner of the jobs.
  
  use bitsadmin /takeownership : http://technet.microsoft.com/en-us/library/cc772126(WS.10).aspx
  
  For exemple :
  
  C:\Users\Administrator>bitsadmin /takeownership {39E5BE38-EFAF-408C-8C31-D1678BBB84D3}   ...  do this for each job
  
  
  Then try again : C:\Users\Administrator>bitsadmin /reset /allusers  
  
  Thank's.
  
  
  
  
  
  

  ---

  Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront
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• Sunday, March 07, 2010 8:29 AM

   

   
  

  0

  Hi,
  The bitsadmin /takeownership {GUID} command fails:
  
  Unable to take ownership - 0x80070005
  Access is denied.
  
  I have tried to open a cmd with system credentials ( psexec /i /s cmd). The result is as follows:
  
  Unable to take ownership - 0x800704dd
  The operation being requested was not performed because the user has not logged
  on to the network. The specified service does not exist.
  
  I ran a bitsadmin /list /allusers /verbose and the stalled jobs seem to be from wsus (which i uninstalled a few weeks ago and moved it to another server).
  
  GUID: {39E5BE38-EFAF-408C-8C31-D1678BBB84D3} DISPLAY: '0dd9f2b4-ad3f-4fed-a5ee-d486dffb5f53'
  TYPE: DOWNLOAD STATE: ERROR OWNER: NT AUTHORITY\NETWORK SERVICE
  PRIORITY: HIGH FILES: 0 / 1 BYTES: 0 / 562032
  CREATION TIME: 2/20/2010 10:17:35 AM MODIFICATION TIME: 2/20/2010 10:24:09 AM
  COMPLETION TIME: UNKNOWN ACL FLAGS:
  NOTIFY INTERFACE: UNREGISTERED NOTIFICATION FLAGS: 3
  RETRY DELAY: 600 NO PROGRESS TIMEOUT: 86400 ERROR COUNT: 4
  PROXY USAGE: NO_PROXY PROXY LIST: NULL PROXY BYPASS LIST: NULL
  ERROR FILE:    http://download.windowsupdate.com/msdownload/update/software/secu/2009/11/windowsserver2003-kb972270-x86-enu_f5c51598d9756a4ad36a6367bb80c074436cbf74.exe -> E:\WSUS\WsusContent\74\F5C51598D9756A4AD36A6367BB80C074436CBF74.exe
  ERROR CODE:    0x80200013 - The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header.

  ERROR CONTEXT: 0x00000005 - The error occurred while the remote file was being processed.

  DESCRIPTION: SUSFile
  JOB FILES:
   0 / 562032 WORKING http://download.windowsupdate.com/msdownload/update/software/secu/2009/11/windowsserver2003-kb972270-x86-enu_f5c51598d9756a4ad36a6367bb80c074436cbf74.exe -> E:\WSUS\WsusContent\74\F5C51598D9756A4AD36A6367BB80C074436CBF74.exe
  NOTIFICATION COMMAND LINE: none
  owner MIC integrity level: SYSTEM
  owner elevated ?           true

  Peercaching flags
    Enable download from peers      :false
    Enable serving to peers         :false

  CUSTOM HEADERS: NULL
  
  Thanks

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• Thursday, March 11, 2010 5:05 PM

   

   
  

  0
  Anybody... Any help?
  Please? :D
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• Friday, March 12, 2010 8:53 AM

   

   
  

  0
  Hi,
  
  Are you connected via the Terminal Server on the ConfigMgr server ? If yes, log on to the server directly and repeate the same steps.
  
  Thanks.

  ---

  Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront

  • Proposed As Answer by Bechir GharbiMVP Tuesday, May 04, 2010 5:23 PM
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• Friday, March 12, 2010 8:57 AM

   

   
  

  0
  Hi,
  Yes, I am connected via the TS...
  I will try on sunday and see what will come up...
  Thanks for your answer!
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• Tuesday, April 06, 2010 5:08 PM

   

   
  

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  Hi LaurentiuP,

  What's new about your pb ? have you followed my instructions ?

  Regards.

  ---

  Bechir Gharbi. MCSA, MCSE M+S, MCITP Server/Enterprise Administrator, MCT, MCTS Configuration Manager/Forefront
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• Wednesday, March 23, 2011 12:11 PM

   

   
  

  0

  Hi,

   

   

  I sit with a similiar problem where I am unable to cancel, takeownership, complete, resume or do anything with the running job. I've tried even re-installing BITS but also to no avail.

   

  When I run Bitsadmin, I do however see that I get a Transient_Error hence the reason I am trying to reset the JOB.

  Any help on cancelling a BITS JOB when it states Access denied will be great. (I have tried all and every possible account, Domain Admins, Enterprise Admin, Running as Administrator, Elevated Rights, everything). But still I am unable to cancel the JOB.

   

  Regards,

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• Saturday, April 02, 2011 3:37 AM

   

   
  

  0

  I'm having the EXACT same issue. I have a case opened with Microsoft.  They have worked with me for many hours and still haven't figured it out.

  Regards,

  PTODD

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• Thursday, April 05, 2012 9:36 AM

   

   
  

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  Hey Lauren,

  Please try accessing the ccmsetup.exe from remote path to machine and run the client manually on one of the affected machine. Also pls let me know if you are running any batch/vb script to install the client? It happens with me too but I can't conclude anything without being aware the situation.

  have you kept your script under shared smsclient folder? If yes, remove any customized file or custom script from this folder except default sms client installers and then run the script by specifying the sms client path from different folder. 

  Regards,

  AT\

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• Friday, March 08, 2013 9:34 PM

   

   
  

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  Did you guys ever reach a resolution? I have a related issue.  I am trying to create a task in LANDesk to install the SCCM client (don't laugh).  And it has this same BITS error.  Normal installs work fine without the BITs error.
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