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AnswerSCCM Updates stuck in Downloading State

  • Thursday, October 29, 2009 4:57 PMJimmy2Shirts Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am running SCCM 2007 with 800 clients.  I have been sucessfully performing windows updates through SCCM without an issue for about 6 months.  Recently I approved updates released in October but all the updates on the client PC's are stuck in a "Downloading" state.  The times reach 38 hours on some machines.

    I have tried to cancel the updates by removing them from the Advertisements and from the Deployment packages but they still try to run everyday on the client desktops.  If I manually go to Windows Update and install the updates they work fine, but the SCCM deployment keeps trying none the less. 

    How can I do one or both of the following:

    A) Cancel the updates so they no longer want to run on the clients
    B) Fix the issue so the updates download properly.

    The process that I use to approve and deploy updates:

    Under Site Database -> Computer Management -> Software Updates
    I select the updates I want to deploy and add them to a new update list.  I place a check into the box to download the files associated to the updates.
    Once the update list is built I select to deploy the updates, give it a name that represents the update period
    I select a template that deploys but suppresses restart in the updates.
    I select a deployment package, the same one I used for all my past updates
    Download from the Internet
    English
    Schedule
    Finish.

    This has worked sucessfully for months.

    Thank you for any help that can be offered.

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