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AnswerHow to remove available software updates from workstations

  • Saturday, November 07, 2009 12:19 AMCarolynCAPMPT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello,

    I created a software update deployment template which I deployed, but it failed to install. Now I want to remove it, so I deleted it from Deployment Mangement, but it still shows on our company's workstations. How can I remove the "Configuration Manager - Available Software Updates" from the system tray?

    I'm using SCCM 2007 R2 SP2.

    Thanks,
    Carolyn
     

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  • Tuesday, November 10, 2009 10:13 PMCarolynCAPMPT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Thank you very much for the suggestions. It turned out there were multiple software update deployment templates that I had to delete, not just one. I didn't notice the others before. The Available Software Updates prompt has gone away on the client workstations.

    -Carolyn
     

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  • Saturday, November 07, 2009 12:58 PMPeter van der Woude Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Refresh the policies on the client.

    My Blog: http://www.petervanderwoude.nl/
     
  • Saturday, November 07, 2009 2:53 PMCarolynCAPMPT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello Peter,

    Thanks for your reply. I have refreshed the policy on the clients and waited several days, but Available Software Updates still appears in the system tray on the workstations.

    -Carolyn
     
  • Saturday, November 07, 2009 3:40 PMKent Agerlund Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi Carolyn,

    Normally updating the machine policy will remove updates that has been deleted from an advertisment. Can you check this:

    1) Run the report States 1 - Enforcement states for a deployment from the Software Updates - C. Deployment States category. Do you see the deployment in this report?

    2) Can you check the Updatesdeployment.log and see if the Assignment ID is still listed.

    Is it for a single computer or all computers you have the problem?
    Kent Agerlund | http://scug.dk/members/Agerlund/default.aspx | The Danish community for System Center products
     
  • Monday, November 09, 2009 2:02 PMJie-Feng Ren - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Also, restart the problematic client and check the updatehandler.log to see if any error message.

    HTH.
    Jie-Feng Ren - MSFT
     
  • Tuesday, November 10, 2009 10:13 PMCarolynCAPMPT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Thank you very much for the suggestions. It turned out there were multiple software update deployment templates that I had to delete, not just one. I didn't notice the others before. The Available Software Updates prompt has gone away on the client workstations.

    -Carolyn