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Question"Scan is waiting for content" what does this mean

  • Monday, November 02, 2009 3:46 PMPeter Kavelaars Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I have a large number of servers that report "Scan is waiting for content". What does this exactly mean? The servers do not report their status to the site for a couple of days and the scan schedule is every day. In the log files (WindowsUpdates.log and WUAHandler.log) is no error written. When I open the WSUS console and check one of the failing servers, the status of this server is "This computer has not reported status yet".
    I checked the client with the "WSUS Client Diagnostic Tool" tool and it passed every check. Is there a way to debug this problem.

     

     

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  • Monday, November 02, 2009 3:57 PMJohn MarcumMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    How about scanagent and statemessage.log?


    John Marcum | http://www.TrueSec.com/en/Training.htm | http://myitforum.com/cs2/blogs/jmarcum
     
  • Tuesday, November 03, 2009 12:22 PMPeter Kavelaars Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I see no problems in the log. Maybe you can help me find the problem in the logs

    Statemessage.log

    CStateMsgManager::HandleMessage StateMessage 26960 (0x6950)
    CStateMsgManager::HandleMessage StateMessage 28388 (0x6EE4)
    Failed to find State message with TopicType 500 and TopicId * in the StateMsg store StateMessage 28056 (0x6D98)
    State message with TopicType 500 and TopicId * has been recorded StateMessage 28056 (0x6D98)
    State message with TopicType 501 and TopicId {02717133-9D14-4E95-A67E-CFD4ACD6DAF9} has been recorded StateMessage 28388 (0x6EE4)
    State message with TopicType 501 and TopicId {02717133-9D14-4E95-A67E-CFD4ACD6DAF9} has been recorded StateMessage 26960 (0x6950)
    CStateMsgManager::HandleMessage StateMessage 21904 (0x5590)
    Successfully forwarded State Messages to the MP StateMessage 21904 (0x5590)
    CStateMsgManager::HandleMessage StateMessage 27840 (0x6CC0)
    CStateMsgManager::HandleMessage StateMessage 27292 (0x6A9C)
    CStateMsgManager::HandleMessage StateMessage 28516 (0x6F64)
    CStateMsgManager::HandleMessage StateMessage 21192 (0x52C8)
    CStateMsgManager::HandleMessage StateMessage 6272 (0x1880)
    CStateMsgManager::HandleMessage StateMessage 28632 (0x6FD8)
    CStateMsgManager::HandleMessage StateMessage 26352 (0x66F0)
    CStateMsgManager::HandleMessage StateMessage 27428 (0x6B24)
    CStateMsgManager::HandleMessage StateMessage 24124 (0x5E3C)
    CStateMsgManager::HandleMessage StateMessage 27900 (0x6CFC)
    CStateMsgManager::HandleMessage StateMessage 28164 (0x6E04)
    CStateMsgManager::HandleMessage StateMessage 27804 (0x6C9C)
    CStateMsgManager::HandleMessage StateMessage 28616 (0x6FC8)
    CStateMsgManager::HandleMessage StateMessage 28224 (0x6E40)
    CStateMsgManager::HandleMessage StateMessage 15656 (0x3D28)
    CStateMsgManager::HandleMessage StateMessage 27212 (0x6A4C)
    CStateMsgManager::HandleMessage StateMessage 26656 (0x6820)
    CStateMsgManager::HandleMessage StateMessage 22584 (0x5838)
    CStateMsgManager::HandleMessage StateMessage 23832 (0x5D18)
    CStateMsgManager::HandleMessage StateMessage 22200 (0x56B8)
    CStateMsgManager::HandleMessage StateMessage 7436 (0x1D0C)
    CStateMsgManager::HandleMessage StateMessage 27820 (0x6CAC)
    CStateMsgManager::HandleMessage StateMessage 16664 (0x4118)
    CStateMsgManager::HandleMessage StateMessage 24964 (0x6184)
    CStateMsgManager::HandleMessage StateMessage 24760 (0x60B8)
    CStateMsgManager::HandleMessage StateMessage 7884 (0x1ECC)
    CStateMsgManager::HandleMessage StateMessage 22224 (0x56D0)
    CStateMsgManager::HandleMessage StateMessage 24568 (0x5FF8)
    CStateMsgManager::HandleMessage StateMessage 28128 (0x6DE0)
    CStateMsgManager::HandleMessage StateMessage 19448 (0x4BF8)
    CStateMsgManager::HandleMessage StateMessage 25452 (0x636C)
    CStateMsgManager::HandleMessage StateMessage 26472 (0x6768)
    CStateMsgManager::HandleMessage StateMessage 27544 (0x6B98)
    CStateMsgManager::HandleMessage StateMessage 8088 (0x1F98)
    CStateMsgManager::HandleMessage StateMessage 26728 (0x6868)
    CStateMsgManager::HandleMessage StateMessage 28304 (0x6E90)
    CStateMsgManager::HandleMessage StateMessage 25964 (0x656C)
    CStateMsgManager::HandleMessage StateMessage 27324 (0x6ABC)
    CStateMsgManager::HandleMessage StateMessage 23560 (0x5C08)
    CStateMsgManager::HandleMessage StateMessage 26824 (0x68C8)
    CStateMsgManager::HandleMessage StateMessage 22584 (0x5838)
    CStateMsgManager::HandleMessage StateMessage 25496 (0x6398)
    CStateMsgManager::HandleMessage StateMessage 25064 (0x61E8)
    CStateMsgManager::HandleMessage StateMessage 22948 (0x59A4)
    CStateMsgManager::HandleMessage StateMessage 23480 (0x5BB8)
    CStateMsgManager::HandleMessage StateMessage 26640 (0x6810)
    CStateMsgManager::HandleMessage StateMessage 26740 (0x6874)
    CStateMsgManager::HandleMessage StateMessage 24028 (0x5DDC)
    CStateMsgManager::HandleMessage StateMessage 26428 (0x673C)
    CStateMsgManager::HandleMessage StateMessage 24500 (0x5FB4)
    CStateMsgManager::HandleMessage StateMessage 27716 (0x6C44)
    CStateMsgManager::HandleMessage StateMessage 24856 (0x6118)
    CStateMsgManager::HandleMessage StateMessage 27628 (0x6BEC)
    CStateMsgManager::HandleMessage StateMessage 19664 (0x4CD0)
    CStateMsgManager::HandleMessage StateMessage 27576 (0x6BB8)
    CStateMsgManager::HandleMessage StateMessage 24812 (0x60EC)
    CStateMsgManager::HandleMessage StateMessage 20420 (0x4FC4)
    CStateMsgManager::HandleMessage StateMessage 26500 (0x6784)
    CStateMsgManager::HandleMessage StateMessage 28004 (0x6D64)
    CStateMsgManager::HandleMessage StateMessage 27716 (0x6C44)
    CStateMsgManager::HandleMessage StateMessage 24156 (0x5E5C)
    CStateMsgManager::HandleMessage StateMessage 27576 (0x6BB8)
    CStateMsgManager::HandleMessage StateMessage 25596 (0x63FC)
    CStateMsgManager::HandleMessage StateMessage 28628 (0x6FD4)
    CStateMsgManager::HandleMessage StateMessage 25256 (0x62A8)
    CStateMsgManager::HandleMessage StateMessage 21020 (0x521C)
    CStateMsgManager::HandleMessage StateMessage 25556 (0x63D4)
    CStateMsgManager::HandleMessage StateMessage 6864 (0x1AD0)
    CStateMsgManager::HandleMessage StateMessage 27096 (0x69D8)
    CStateMsgManager::HandleMessage StateMessage 27704 (0x6C38)
    CStateMsgManager::HandleMessage StateMessage 28300 (0x6E8C)
    CStateMsgManager::HandleMessage StateMessage 6864 (0x1AD0)
    CStateMsgManager::HandleMessage StateMessage 25180 (0x625C)
    CStateMsgManager::HandleMessage StateMessage 28408 (0x6EF8)
    CStateMsgManager::HandleMessage StateMessage 20420 (0x4FC4)
    CStateMsgManager::HandleMessage StateMessage 28360 (0x6EC8)
    CStateMsgManager::HandleMessage StateMessage 27800 (0x6C98)
    CStateMsgManager::HandleMessage StateMessage 22948 (0x59A4)
    CStateMsgManager::HandleMessage StateMessage 26184 (0x6648)
    CStateMsgManager::HandleMessage StateMessage 6876 (0x1ADC)
    CStateMsgManager::HandleMessage StateMessage 28172 (0x6E0C)
    CStateMsgManager::HandleMessage StateMessage 28576 (0x6FA0)
    CStateMsgManager::HandleMessage StateMessage 28156 (0x6DFC)
    CStateMsgManager::HandleMessage StateMessage 4168 (0x1048)
    CStateMsgManager::HandleMessage StateMessage 22868 (0x5954)
    CStateMsgManager::HandleMessage StateMessage 19624 (0x4CA8)
    CStateMsgManager::HandleMessage StateMessage 27224 (0x6A58)
    CStateMsgManager::HandleMessage StateMessage 26780 (0x689C)

    scanagent.log

    Software Updates client configuration policy has not been received, default settings will be used. ScanAgent 27532 (0x6B8C)
    - -Recovering persisted Scan requests... ScanAgent 27532 (0x6B8C)
    - -0 persisted Scan requests found. ScanAgent 27532 (0x6B8C)
    Message received: '<?xml version='1.0' ?> <UpdateSourceMessage MessageType='ScanByUpdateSource'>
      <ForceScan>TRUE</ForceScan>
      <UpdateSourceIDs>
       <ID>{02717133-9D14-4E95-A67E-CFD4ACD6DAF9}   </ID>
      </UpdateSourceIDs>
     </UpdateSourceMessage>'
     ScanAgent 28388 (0x6EE4)
    *****ScanByTool request received with ForceReScan=2, ScanOptions=0x0000000a, DownloadPriority = 2, LocationTimeout = 0, DownloadTimeout = 0, PerDPInactivityTimeout = 0, TotalInactivityTimeout = 0, DPLocalityFlags = 10, ForceInventory=0 ScanAgent 28388 (0x6EE4)
    -Scan will be requested for ToolUniqueID={02717133-9D14-4E95-A67E-CFD4ACD6DAF9} ToolVersion=3.0 ToolName=WSUS Enterprise Server ToolContentVersion=41 ScanAgent 28388 (0x6EE4)
    - - - - - -Locations requested for ToolUniqueID={02717133-9D14-4E95-A67E-CFD4ACD6DAF9} (LocationRequestID={10F0EF5B-723F-47D6-96E1-64C98A03530B}), will process the scan request once locations are available. ScanAgent 28388 (0x6EE4)
    - - - -Scan request is queued for ToolUniqueID={02717133-9D14-4E95-A67E-CFD4ACD6DAF9} ScanAgent 28388 (0x6EE4)
    - -1 Scan requests added, creating Scan-Job to track these scan requests. ScanAgent 28388 (0x6EE4)
    *****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, DownloadPriority = 2, LocationTimeout = 604800, DownloadTimeout = 864000, PerDPInactivityTimeout = 0, TotalInactivityTimeout = 0, DPLocalityFlags = 10, ForceInventory=0 ScanAgent 26960 (0x6950)
    -Scan will be requested for ToolUniqueID={02717133-9D14-4E95-A67E-CFD4ACD6DAF9} ToolVersion=3.0 ToolName=WSUS Enterprise Server ToolContentVersion=51 ScanAgent 26960 (0x6950)
    - - - - - -Locations requested for ToolUniqueID={02717133-9D14-4E95-A67E-CFD4ACD6DAF9} (LocationRequestID={F2EFEF65-1C3A-4121-998C-547F24E70D4B}), will process the scan request once locations are available. ScanAgent 26960 (0x6950)
    - -1 Scan requests added, creating Scan-Job to track these scan requests. ScanAgent 26960 (0x6950)
    Message received: '<?xml version='1.0' ?> <UpdateSourceMessage MessageType='ScanByUpdateSource'>
      <ForceScan>TRUE</ForceScan>
      <UpdateSourceIDs>
       <ID>{02717133-9D14-4E95-A67E-CFD4ACD6DAF9}   </ID>
      </UpdateSourceIDs>
     </UpdateSourceMessage>'
     ScanAgent 27396 (0x6B04)
    *****ScanByTool request received with ForceReScan=2, ScanOptions=0x0000000a, DownloadPriority = 2, LocationTimeout = 604800, DownloadTimeout = 864000, PerDPInactivityTimeout = 0, TotalInactivityTimeout = 0, DPLocalityFlags = 10, ForceInventory=0 ScanAgent 27396 (0x6B04)
    -Scan will be requested for ToolUniqueID={02717133-9D14-4E95-A67E-CFD4ACD6DAF9} ToolVersion=3.0 ToolName=WSUS Enterprise Server ToolContentVersion=41 ScanAgent 27396 (0x6B04)
    - -1 Scan requests added, creating Scan-Job to track these scan requests. ScanAgent 27396 (0x6B04)
    - -Processing Scan tool history removal request ScanAgent 28668 (0x6FFC)