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AnswerApple Application Support 1.0.1 Deployment - error 1619

  • Friday, November 06, 2009 2:03 PMnickcx Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello all,

    Forgive the dirty word but I'm seeking advice for Apple Quicktime deployment. Having downloaded the Quicktime.exe and unpacked I see there are a number of contained MSIs plus one exe:

    AppleApplicationSupport.msi >renamed to AAS.msi
    AppleSoftwareUpdate.msi
    Quicktime.msi
    QuicktimeINstallerAdmin.exe

    First up, I added the package 'From Definition' and deployed the Quicktime.msi (having editted the MSI to remove a line that causes it to fail). Easy peasy. But when running it from my XP SP3 x86 test machine it grumbles about 'Please install Application Support'. So.. I created the Application Support package, add to DP, and Adv as per the Quicktime.msi (and all my others) but it will not install. Execmgr.log provided below. I've bolded the bits that I think might indicate a problem. That said the  install works ok when copied locally and run.

    I understand 1619 to indicate ERROR_INSTALL_PACKAGE_OPEN_FAILED but since all my other MSIs work am I to assume this one might have been badly written?

    Thanks

    Nickcx

    ps AppleApplicationSupport.msi > AASmsi rename has no impact as it's the same result whether its the original name. Was just trying something..

    ====


    Executing program as a MSI script    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    CProgramExecution::CProgramExecution    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    The expected registry value 'MSIExecuteOnly' does not exist.    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Unable to locate or validate MSI package AAS.msi    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    File C:\WINDOWS\system32\CCM\Cache\CNP0009A.3.S-1-5-21-453980663-77860976-1231754661-16272\msiexec.exe is not a valid executable file    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    File C:\WINDOWS\system32\CCM\Cache\CNP0009A.3.S-1-5-21-453980663-77860976-1231754661-16272\msiexec.exe is not a valid executable file    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Found executable file msiexec.exe with complete path C:\WINDOWS\system32\msiexec.exe    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Successfully prepared command line "C:\WINDOWS\system32\msiexec.exe" /q ALLUSERS=2 /m MSIPSRVS /i "AAS.msi"    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    CMSIScriptExecution::IsInstallScript    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Current MSI script is an installation script    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Lowright users might fail to install this application if it requires higher privileges    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Command line = "C:\WINDOWS\system32\msiexec.exe" /q ALLUSERS=2 /m MSIPSRVS /i "AAS.msi", Working Directory = C:\WINDOWS\system32\CCM\Cache\CNP0009A.3.S-1-5-21-453980663-77860976-1231754661-16272\    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Created Process for the passed command line    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SoftDistNonElevatedInstall
    {
        AdvertisementId = "CNP20067";
        ClientID = "GUID:15ebd247-13a1-484e-9e49-c3e1993aa41f";
        DateTime = "20091106134702.769000+000";
        MachineName = "MININT-755";
        PackageName = "CNP0009A";
        ProcessID = 1252;
        ProgramName = "Per-system unattended";
        SiteCode = "CNP";
        ThreadID = 3192;
        Win32ErrorCode = 2147520774;
    };
        execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Raised Program Non Elevated Install Event for Ad:CNP20067, Package:CNP0009A, Program: Per-system unattended    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SoftDistProgramStartedEvent
    {
        AdvertisementId = "CNP20067";
        ClientID = "GUID:15ebd247-13a1-484e-9e49-c3e1993aa41f";
        CommandLine = "\"C:\\WINDOWS\\system32\\msiexec.exe\" /q ALLUSERS=2 /m MSIPSRVS /i \"AAS.msi\"";
        DateTime = "20091106134702.769000+000";
        MachineName = "MININT-755";
        PackageName = "CNP0009A";
        ProcessID = 1252;
        ProgramName = "Per-system unattended";
        SiteCode = "CNP";
        ThreadID = 3192;
        UserContext = "NT AUTHORITY\\SYSTEM";
        WorkingDirectory = "C:\\WINDOWS\\system32\\CCM\\Cache\\CNP0009A.3.S-1-5-21-453980663-77860976-1231754661-16272\\";
    };
        execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Raised Program Started Event for Ad:CNP20067, Package:CNP0009A, Program: Per-system unattended    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    GetProcessInfo - Process creation time high = 30039783, low = 2663604398    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Execution Manager received Temp Path C:\WINDOWS\TEMP\    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Power lease started with ID = 2951 for 43200 seconds    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    Persisting request for program Per-system unattended package CNP0009A in state Running    execmgr    06/11/2009 13:47:02    3192 (0x0C78)
    CExecutionRequestManager::OnTimer - Processing the ClearNewProgramNotificationTimer    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    CExecutionRequestManager::ProcessClearNewProgramNotificationTimer    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    Entering CTimerTask::CancelTimer.    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    Program exit code 1619    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    CExecutionStatus::CExecutionStatus    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    Looking for MIF file to get program status    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    Looking for MIF file in directory C:\WINDOWS\    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    Found MIF File MSIPSRVS.mif, Checking for match    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    CStatusMIFFile::ReadNextItem - ParseLine failed
        execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    Looking for MIF file in directory C:\WINDOWS\system32\    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    Script for Package:CNP0009A, Program: Per-system unattended failed with exit code 1619    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SoftDistProgramErrorEvent
    {
        AdvertisementId = "CNP20067";
        ClientID = "GUID:15ebd247-13a1-484e-9e49-c3e1993aa41f";
        DateTime = "20091106134702.879000+000";
        ExitCode = "1619";
        MachineName = "MININT-755";
        PackageName = "CNP0009A";
        ProcessID = 1252;
        ProgramName = "Per-system unattended";
        SiteCode = "CNP";
        ThreadID = 3416;
        UserContext = "NT AUTHORITY\\SYSTEM";
    };
        execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    CUIEventGenerator::ClearNewProgramAvailable entered    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    Raised Program Error Event for Ad:CNP20067, Package:CNP0009A, Program: Per-system unattended    execmgr    06/11/2009 13:47:02    3416 (0x0D58)
    CUIEventGenerator::ClearNewProgramAvailable succeeded    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    CUIEventGenerator::ClearNewProgramAvailable entered    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    CUIEventGenerator::ClearNewProgramAvailable succeeded    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    Execution is complete for program Per-system unattended. The exit code is 1619, the execution status is FailureNonRetry    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    CExecutionRequest::InvalidAndDeleteFromWmi Per-system unattended    execmgr    06/11/2009 13:47:02    2264 (0x08D8)
    CUIEventGenerator::NotifyExecutionComplete entered    execmgr    06/11/2009 13:47:03    2264 (0x08D8)
    CUIEventGenerator::NotifyExecutionComplete succeeded    execmgr    06/11/2009 13:47:03    2264 (0x08D8)
    CExecutionRequest::InvalidAndDeleteFromWmi Per-system unattended    execmgr    06/11/2009 13:47:03    2264 (0x08D8)
    Execution request deleted for package CNP0009A program Per-system unattended, advert     execmgr    06/11/2009 13:47:03    2264 (0x08D8)

     

Answers

  • Friday, November 06, 2009 3:13 PMJason SandysMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Add the verbose logging option to the msiexec command-line to produce a detailed log file of the actual msi installation using /l*v %temp%\applejunkmsi.log. This will hopefully shed some light on the issue.

    Jason | http://myitforum.com/cs2/blogs/jsandys | http://blogs.catapultsystems.com/jsandys/default.aspx | Twitter @JasonSandys
    • Marked As Answer bynickcx Friday, November 06, 2009 3:24 PM
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All Replies

  • Friday, November 06, 2009 3:13 PMJason SandysMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Add the verbose logging option to the msiexec command-line to produce a detailed log file of the actual msi installation using /l*v %temp%\applejunkmsi.log. This will hopefully shed some light on the issue.

    Jason | http://myitforum.com/cs2/blogs/jsandys | http://blogs.catapultsystems.com/jsandys/default.aspx | Twitter @JasonSandys
    • Marked As Answer bynickcx Friday, November 06, 2009 3:24 PM
    •