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Orchestrator Runbook invalid in the Service Manager 2012 console

Answered Orchestrator Runbook invalid in the Service Manager 2012 console

  • Tuesday, November 15, 2011 11:30 AM
     
     
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    I have a problem that Runbooks get invalid when I edit them. When I undo the change and resync the Orchestrator Connector the runbook is still invalid in the Service Manger 2012 console. If I delete a Return Data string and add a new Return Data string the old (deleted) is still preset in Service Manager 2012 console and the  whole runbook status is set to invalid.

    How can I fix or troubleshoot this problem?

    Mikael Karlsson
     

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  • Wednesday, November 16, 2011 8:13 AM
     
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    I had the same issue, it was fixed by deleting the invalid runbook in SCSM. It reappeared after resyncing the Orchestrator connection.
     
  • Wednesday, November 16, 2011 10:26 AM
     
     
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    I had the same issue, it was fixed by deleting the invalid runbook in SCSM. It reappeared after resyncing the Orchestrator connection.


    Thank you that worked. I hope that this will be fixed to the final release so I don’t have to do this workaround every time I manage to get a runbook to get invalid J

    Mikael Karlsson
     
  • Tuesday, March 27, 2012 7:48 AM
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    If you are linking the SCO Runbooks with SCSM Service requests then this happens when you change the settings in Initialise Data in the SCO runbook. Travis explains this towards the end of this video and how to use the get runbook activity ID to minimise \ better control the data that is passed from Service Manager to SCO

    http://blogs.technet.com/b/servicemanager/archive/2011/11/10/demo-automating-service-request-fulfillment-from-the-scsm-service-catalog-with-orchestrator-real-world-examples.aspx

    http://blogs.technet.com/b/servicemanager/archive/2012/02/21/runbook-statuses-in-service-manager.aspx

    Regards Graham New System Center 2012 Blog! - http://www.systemcentersolutions.co.uk
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