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Cannot manually download KB2917500 patch.

    Question

  • I need to update several machines without access to the web. I am missing one patch, KB2917500, from several of the machines which are Windows 7 Professional x64 and Server 2008 R2 SP1 x64. From http://support.microsoft.com/kb/2917500/en-us it reads that you can download the patch from Windows Update Catalog, however, when I click the link I get a page that only has a button "Add to Basket". When I click that it does not do anything. Does anyone have any clue as to how I can get and apply this patch?
    Saturday, June 07, 2014 3:02 PM

Answers

  • I seemed to have fixed it by downloading the file Rvkroots.exe for XP and 2003. Once ran on the Win 7 and 2008 R2 machines, a rescan by MBSA showed that it was installed.

    One thing to mention however that when it runs, there is not dialog box, no installation feedback, it just runs for a second and then we had to rescan to make sure it was good.

    • Marked as answer by Joe Catanese Monday, June 09, 2014 11:23 AM
    Monday, June 09, 2014 11:22 AM

All replies

  • I need to update several machines without access to the web. I am missing one patch, KB2917500, from several of the machines which are Windows 7 Professional x64 and Server 2008 R2 SP1 x64. From http://support.microsoft.com/kb/2917500/en-us it reads that you can download the patch from Windows Update Catalog, however, when I click the link I get a page that only has a button "Add to Basket". When I click that it does not do anything. Does anyone have any clue as to how I can get and apply this patch?

    Unfortunately the link to WUCatalog in that KB article is useless.
    Try this one instead: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB2917500

    Or, you can try the rvkroots.exe (the one suggested for WinXP), I *think* (?) this works fine on Win7 anyway.


    Don
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    Saturday, June 07, 2014 11:14 PM
  • Hi,

    This article will help you with windows update catalog.

    How to download updates that include drivers and hotfixes from the Windows Update Catalog

    http://support.microsoft.com/kb/323166/en-us

    Hope this helps.

    Monday, June 09, 2014 3:22 AM
  • I seemed to have fixed it by downloading the file Rvkroots.exe for XP and 2003. Once ran on the Win 7 and 2008 R2 machines, a rescan by MBSA showed that it was installed.

    One thing to mention however that when it runs, there is not dialog box, no installation feedback, it just runs for a second and then we had to rescan to make sure it was good.

    • Marked as answer by Joe Catanese Monday, June 09, 2014 11:23 AM
    Monday, June 09, 2014 11:22 AM