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Answered Cannot install Update Rollup 1, KB2250444

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      Friday, February 25, 2011 3:16 PM
       
       
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      Windows Update offered 1) Win Server 2008 R" SP1 and 2) Update Rollup for System Center Data Protection Manager 2010 (KB2250444) this morning - and we accepted.

      Installation of Update Rollup for DPM fails - also after restart and retry.

      We un- and reinstalled DPM 2010, but installation of the Update Rollup still fails.

      Some messages from the event log:

      1) Shutting down application or service 'DPM AccessManager Service'.
      2) Shutting down application or service 'DPM Writer'.
      3) The backup data at the end of "C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQL2008\MSSQL\Backup\QFEdpmdb.bak" is incorrectly formatted. Backup sets on the media might be damaged and unusable. To determine the backup sets on the media, use RESTORE HEADERONLY. To determine the usability of the backup sets, run RESTORE VERIFYONLY. If all of the backup sets are incomplete, reformat the media using BACKUP WITH FORMAT, which destroys all the backup sets.
      4) The backup data at the end of "C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQL2008\MSSQL\Backup\QFEdpmdb.bak" is incorrectly formatted. Backup sets on the media might be damaged and unusable. To determine the backup sets on the media, use RESTORE HEADERONLY. To determine the usability of the backup sets, run RESTORE VERIFYONLY. If all of the backup sets are incomplete, reformat the media using BACKUP WITH FORMAT, which destroys all the backup sets.
      5) BACKUP failed to complete the command BACKUP DATABASE DPMDB. Check the backup application log for detailed messages.
      6) Product: Microsoft System Center Data Protection Manager 2010 -- Error 26204. Error -2147217900: failed to execute SQL string, error detail: BACKUP DATABASE is terminating abnormally., SQL key: KB2250444_BackupDpmDb.sql SQL string: BACKUP DATABASE DPMDB
      TO DISK = 'QFEdpmdb.bak'
      WITH COPY_ONLY, INIT
      7) The backup data at the end of "C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQL2008\MSSQL\Backup\QFEdpmdb.bak" is incorrectly formatted. Backup sets on the media might be damaged and unusable. To determine the backup sets on the media, use RESTORE HEADERONLY. To determine the usability of the backup sets, run RESTORE VERIFYONLY. If all of the backup sets are incomplete, reformat the media using BACKUP WITH FORMAT, which destroys all the backup sets.
      8) Product: Microsoft System Center Data Protection Manager 2010 -- Error 26204. Error -2147217900: failed to execute SQL string, error detail: RESTORE DATABASE is terminating abnormally., SQL key: KB2250444_RestoreDpmDb.sql SQL string: USE MASTER
      RESTORE DATABASE DPMDB
      FROM DISK = 'QFEdpmdb.bak'

      Can anyone help - please.

       

    Answers

    • Friday, February 25, 2011 5:04 PM
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      Hi,

      Apparently, for some reason SQL cannot create a backup of the DPM database.  Make sure you have enough free space on C: drive.  However, I would try getting a good backup using this method. - try running: dpmbackup -db

      You can try to installing the patch without a backup using the command line:

      start /wait DataProtectionManager2010-KB2250444.exe SKIPDBBACKUP=1 /l*v c:\dpmkb2250444_refresh.log

       

       

      Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
      • Marked As Answer by TRoennow Monday, February 28, 2011 8:21 AM
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    All Replies

    • Friday, February 25, 2011 5:04 PM
      Moderator
       
       Answered
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      Hi,

      Apparently, for some reason SQL cannot create a backup of the DPM database.  Make sure you have enough free space on C: drive.  However, I would try getting a good backup using this method. - try running: dpmbackup -db

      You can try to installing the patch without a backup using the command line:

      start /wait DataProtectionManager2010-KB2250444.exe SKIPDBBACKUP=1 /l*v c:\dpmkb2250444_refresh.log

       

       

      Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
      • Marked As Answer by TRoennow Monday, February 28, 2011 8:21 AM
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    • Monday, February 28, 2011 8:21 AM
       
       
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      Hi,

      I ran

      start /wait DataProtectionManager2010-KB2250444.exe SKIPDBBACKUP=1 /l*v c:\dpmkb2250444_refresh.log

      and the update is now marked as 'Successful'.

      Thank you.