ID 31162 : Changing PS to another DPM server
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Monday, December 03, 2012 2:29 PM
I need to change a PS to another dpm 2012 and I receives this message "error" : ID 31162 - "One or more of the selected data sources are already configured for protection on the primary DPM server"
I have 2 dpm 2012 server, it have their own PS. I work with a shared library.
dpm1 server backups: DB, BRM and c: from dpm2 server And dpm2 server backups: DB, BRM and c: from dpm1 server, i don't use the Protected Server to have a primary and secondary DPM servers.
I don't need to migrate the data.
I proceed like this :
- remove from dpm2 the ps from the pg with remove the data
- remove the ps from dpm2 server with Remove-ProductionServer.ps1
- run setdpmserver from the client to dpm server
- add the server to dpm
- Try to add the server to a existant PG with ID "error" : 31162 and I don't see the system protection\System State and system protection\BMR
What should I do to backups the server DPM1
thanks for the help
Eric
- Moved by Mike JacquetMicrosoft Employee, Moderator Monday, December 03, 2012 6:42 PM (From:Data Protection Manager - General)
All Replies
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Monday, December 03, 2012 6:41 PMModerator
Hi,
What you actually have is cyclic protection, where each DPM server is protecting local data sources of the other DPM server. This is equivalent to each DPM server capable of acting as secondary dpm server to each other, therefore, each DPM server knows about the each other protected servers also even though you are not actually secondarily protecting any.
We have customer facing documentation stating that moving a PS between DPM servers are not supported under that Scenario.
See COMMUNITY COMMENT under the following technet article:
Setting up DPM Chaining
http://technet.microsoft.com/en-us/library/gg410636.aspx
Under the heading: "Moving protected servers between DPM servers while under secondary protection is not supported"
If you call MS support, they can clean up secondary DPM server to allow that Protected Server to be re-protected.Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
- Proposed As Answer by Mike JacquetMicrosoft Employee, Moderator Monday, December 03, 2012 6:41 PM
- Marked As Answer by Yegor StartsevMVP, Moderator Thursday, January 31, 2013 6:59 AM
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Tuesday, December 04, 2012 8:57 AM
thank for this answer .
Is there any solution to have this patch,withou calling ...
I 'm not sure that a have support for ms product like dpm ...
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Tuesday, December 04, 2012 6:39 PMModerator
Hi,
Unfortunately not, it is an unsupported scenario so the solution is undocumented. The solution entails running a custom SQL script based on your environment to allow moving the PS between DPM Servers.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
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Wednesday, December 05, 2012 10:53 AM
OK, thanks
So two POSSIBILITY offer to me:
1. http://technet.microsoft.com/en-us/library/bb808972.aspx2.Contact MS Support => Do you know the phone number or email that I can contact, knowing that my compagny is in Belgium.
if a understand the 1. I need to proceed like this :
dpm2 have the ps, i need to move to dpm1 :
Switch-Protection.ps1 -dpmservername dpm1 -psname PSComputername -protectiontype primary -username Administrator -password DomainPassword -domain NetBiosDomainName
i a'm not sure that a need to run this command :
Switch-Protection.ps1 -dpmservername dpm2 -psname PSComputername -protectiontype secondary -username administrator -password DomainPassword -domain NetBiosDomainName
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Wednesday, December 05, 2012 6:56 PMModerator
Hi,
In DPM 2010/2012, the switch protection is a GUI option, no need to run powershell script any longer. just right-click the data source and select the option to "switch disaster protection". Once switched that DPM server will do future recovery points, but that data source cannot be secondarily protected again.
To open a support incident - go to:
http://support.microsoft.com/select/Default.aspx?target=assistance
In the Quick product finder, enter:
System Center 2012 - then select System Center 2012 Data Protection Manager.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
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Friday, December 07, 2012 11:36 AM
ok, i trie to use the switch disaster protection ...
but i my case it's not possible, the "option are not selectable"
his is perhaps because I have never defined the second server? I have always worked in "version" dpm server independent. as I said above, the first server backup server and some 2nd backup server to another server. between the dpm server, there is no "replication" of data
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Friday, December 07, 2012 3:50 PMModerator
Hi,
Right, as noted earlier, you just have cyclic protection of local DPM datasources, so you were never doing actual secondary protection, so the switch protection is not an option. You need to call support and have them unblock you. Have the DPM engineer reference ID 2507990.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
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