BMR & HyperV Backups failing after OS Reinstall on DPM Server VSS Event 12289, Access Denied

• Monday, January 14, 2013 9:20 PM

   

   
  

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  I recently did a clean install of Server 2012 on my DPM server.  DPM is reinstalled, database restored, and some backups are working.  Unfortunately, I have several backups that are failing with VSS errors.  It looks like all of the affected backups are either of HyperV Guests or BMR backups.  DPM shows this error:

  Affected area:	Computer\System Protection
  Occurred since:	1/14/2013 7:42:13 PM
  Description:	The replica of System Protection Computer\System Protection on SERVER.DOMAIN.com is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent. 
  
  For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
  	An unexpected error occurred on DPM server machine during a VSS operation. (ID 207 Details: VssError:The shadow copy provider had an error. Check the System and Application event logs for more information.
   (0x80042306))
  	More information
  Recommended action:	Retry the operation.
  	Synchronize with consistency check.
  	Run a synchronization job with consistency check...
  Resolution:	To dismiss the alert, click below
  	Inactivate

  
  

  
  

  Checking the event logs on the client, I don't see any errors, but on the DPM Server, I find this error: 

  Log Name:      Application
  Source:        VSS
  Date:          1/14/2013 3:07:18 PM
  Event ID:      12289
  Task Category: None
  Level:         Error
  Keywords:      Classic
  User:          N/A
  Computer:      SERVER.DOMAIN.com
  Description:
  Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{f44db899-4711-11e0-ba79-1cc1de2639ac} - 0000000000000214,0x0053c06c,000000A01B30D8D0,0,000000A01B313930,4096,[0]).  hr = 0x80070005, Access is denied.
  . 
  
  Operation:
     Query diff area for this volume
  
  Context:
     Volume Name: \\?\Volume{f44db899-4711-11e0-ba79-1cc1de2639ac}\
  Event Xml:
  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
      <Provider Name="VSS" />
      <EventID Qualifiers="0">12289</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2013-01-14T21:07:18.000000000Z" />
      <EventRecordID>2349</EventRecordID>
      <Channel>Application</Channel>
      <Computer>SERVER.DOMAIN.com</Computer>
      <Security />
    </System>
    <EventData>
      <Data>DeviceIoControl(\\?\Volume{f44db899-4711-11e0-ba79-1cc1de2639ac} - 0000000000000214,0x0053c06c,000000A01B30D8D0,0,000000A01B313930,4096,[0])</Data>
      <Data>0x80070005, Access is denied.
  </Data>
      <Data>
  
  Operation:
     Query diff area for this volume
  
  Context:
     Volume Name: \\?\Volume{f44db899-4711-11e0-ba79-1cc1de2639ac}\</Data>
      <Binary>2D20436F64653A20494E434943484C4830303030303532312D2043616C6C3A20535052444946464330303030303533322D205049443A202030303030353438302D205449443A202030303030363932302D20434D443A2020433A5C57696E646F77735C53797374656D33325C737663686F73742E657865202D6B2073777072762D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
    </EventData>
  </Event>

  
  

  Is this access denied error coming from the backup volume on the DPM server?  How can I correct this?

  
  

  
  
  
  

  • Edited by Gai-jin Tuesday, January 15, 2013 9:55 PM
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