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Bitlocker Issues

    Question

  • One of our user is getting the below error randomly on in his laptop we have deployed. The error comes right after you boot or when the windows 7 is left running or putting in a sleep mode and then turn back online. There are no special software running. The error in details is below.

    "The boot configuration Data (BCD) settings for the following boot application have changed since Bitlocker was enabled
    boot appplication: \windows\system32\winload.exe
    change settings: 0x26000004

    You must supply a bitlocker recovery key to start this system.

    Confirm that the changes to the BCD settings are trusted.

    If the changes are trusted then suspend and resume bitlocker. This will reset bitlocker to use the new BCD settings.

    Otherwise restore the original BCD settings"

     Everytitme it is asking for bitlocker recovery key after turning back on from sleep mode or fresh restart eventhough user is using correct bitlocker pin.

    Can anyone please explain on how to correct this error. Any help would be appreciate

    ...Thanks in advance




    • Edited by NP905 Thursday, July 17, 2014 11:05 PM
    Thursday, July 17, 2014 10:54 PM

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