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Uninstall Application/Package of Microsoft Office

    Question

  • Hi All,

    Is anybody having any idea about how to uninstall office 2013 ProPlus from SCCM 2012 Sp1.


    Thanks Rahul$

    Saturday, May 18, 2013 8:56 AM

Answers

All replies

  • Hi,

    you can use the tips here: http://social.technet.microsoft.com/Forums/en-US/configmgrswdist/thread/58f1dcad-1a7e-43ff-969f-caa19a222195/

    or: http://www.ronnipedersen.com/2012/11/how-to-deploying-microsoft-office-2013-using-configmgr-2012/


    Don
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    Saturday, May 18, 2013 10:25 AM
  • In order to uninstall Office 2013 and other similar products like Project and Visio, we need to run Setup with the [ProductID] switch. You can look up the value of [ProductID] in the Setup.xml file for the product that you want to modify (example: Setup.exe /uninstall ProPlus).

    You can also customize the /uninstall option by using it with /config and a modified Config.xml file. This is necessary if you want to run a 100% “silent” uninstall.

    Example (SilentUninstallConfig.xml):

    <Configuration Product="ProPlus">
    <Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
    </Configuration>

    More information on uninstall can be found here:
    http://technet.microsoft.com/en-us/library/cc178956

    I've got a complete step-by step guide here, but please get the the PDF version (the link is in the top of the blog post), as the guide was updated with more detailed information on uninstall:
    http://www.ronnipedersen.com/2012/11/how-to-deploying-microsoft-office-2013-using-configmgr-2012/


    Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs: www.ronnipedersen.com/ and www.SCUG.dk/ | Twitter @ronnipedersen





    Monday, May 20, 2013 5:30 AM
  • Hi,

    I go through with the above URL & done the exact same thing mentioned below:

    But on End-User side un-installation just rolling from last 1 hour:

    Please provide suggestion on this ..:-)


    Thanks Rahul$

    Tuesday, May 21, 2013 8:14 AM
  • See AppEnforce.log.

    Torsten Meringer | http://www.mssccmfaq.de

    Tuesday, May 21, 2013 8:46 AM
    Moderator
  • review steps 16 and 17 in Ronni's PDF guide again - you must create the custom silentuninstallconfig.xml and specify that in the uninstall commandline for the Removal Deployment Type, e.g.
    setup.exe /uninstall ProPlus /config silentuninstallconfig.xml

    Don
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    • Edited by DonPick Tuesday, May 21, 2013 8:58 AM
    Tuesday, May 21, 2013 8:51 AM
  • "Setup.exe /uninstall" will not work...

    You need to specify the ProductID like this: Setup.exe /uninstall ProPlus

    And this uninstall will not be 100% unattended!

    To make the uninstall unattended you need to create a custom XML file and use the /config parameter.


    Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs: www.ronnipedersen.com/ and www.SCUG.dk/ | Twitter @ronnipedersen


    Tuesday, May 21, 2013 8:55 AM
  • HI,

    Done the same thing but now application is stuck on 0% in downloading stage:

    Please suggest ..

    Tuesday, May 21, 2013 9:34 AM
  • Hi All,

    Kindly provide solution if anybody have. 


    Thanks Rahul$

    Friday, May 24, 2013 10:29 AM
  • did you check appenforce.log, to see why the package is stuck "downloading"?
    did you update the package on the DP after you changed the package source (added the silentuninstallconfig.xml)

    Don
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    Friday, May 24, 2013 10:57 AM
  • Hi,

    I recreate the office package & it's successfully install the process by below article:

    http://gallery.technet.microsoft.com/systemcenter/How-To-Deploy-Office-2010-440c4055

    but when it's come to uninstalling it's rollling & rolling from last 1 hour on software center.

    AppEnforce.log:

    Please let me know the solution ..


    Thanks Rahul$

    Thursday, June 27, 2013 11:41 AM
  • your AppEnforce.log shows you have an incorrect command-line:

    <Executing Command line: "C:\Windows\ccmcache\4\setup.exe" /uninstall >

    this should be something like:

    C:\Windows\ccmcache\4\setup.exe ProPlus /uninstall /config silentuninstallconfig.xml

    check the setup logfile for Office it should be in c:\windows\temp
    this will tell you what Office setup.exe is finding and why it is stalling


    Don
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    Thursday, June 27, 2013 9:02 PM
  • Exactly doing same thing mentioned by you Don, still its rolling & rolling from last 1 hour

    App  Enforce Log:

    Please suggest ..


    Thanks Rahul$

    Friday, June 28, 2013 7:27 AM
  • SetupExec log Attached:


    Thanks Rahul$

    Friday, June 28, 2013 7:32 AM
  • confusing!

    you are now trying to uninstall Office2010Standard edition?
    and the setup.exe you are using, does not accept the "Standard" parameter!

    on this machine, is Office2010Standard edition actually installed ?

    have you tested these commandlines manually on the machine?


    Don
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    Friday, June 28, 2013 9:18 AM
  • Yes we are using office Standard 2010 right now.. please let me know how to uninstall in this case ?

    Thanks Rahul$


    Friday, June 28, 2013 9:26 AM
  • you need to confirm the correct ProductID used in your Office2010Standard installation, so that you can correctly uninstall that.

    refer: http://technet.microsoft.com/en-us/library/cc179195.aspx

    check your Office2010Standard "setup.xml" file for the correct ProductID, and reference that in your uninstall commandline.


    Don
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    Friday, June 28, 2013 9:38 AM
  • Are you talking about the Product code ?


    Thanks Rahul$

    Friday, June 28, 2013 9:44 AM
  • No, not "ProductCode".

    in the TN library article, it is referenced as "ProductID", but in your example, it is referenced as:
    <Setup Id='Standard'

    and this is what you should use, in the commandline and also in the silentuninstallconfig.xml

    and it seems from your earlier post, that you are using "Standard", so I'm not quite sure what the problem is.

    The ProductCode in your example confirms RTM Office 2010 Standard, as per: http://support.microsoft.com/kb/2186281/en-us

    on a sample machine, check the MSOCache folder to confirm what is installed, e.g.:
    C:\MSOCache\All Users\{90140000-0012-0000-0000-0000000FF1CE}-C\Setup.xml


    Don
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    Friday, June 28, 2013 10:54 AM
  • Hi All,

    Same has now been resolved by below TechNet article:

    http://technet.microsoft.com/en-us/library/cc178956(v=office.14).aspx#BKMK_uninstall

    And put the below command in uninstllation program:

    \\Servername\Sources\Office-2010-STND\setup.exe /uninstall Standard /config \\Servername\Sources\SoftwareDumps\Office-2010-STND\Standard.WW\SilentUninstallconfig.xml

    Finally MS-Office standard edition 2010 uninstall.

    Thanks Guys for your support


    Thanks Rahul$

    • Proposed as answer by DonPick Saturday, June 29, 2013 12:04 AM
    • Marked as answer by RahulSharma04 Saturday, June 29, 2013 4:32 AM
    Friday, June 28, 2013 11:54 AM