none
W8 error = 0x80070032 in Update

    Question

  • hello!
    I am using WSUS to publish an update in my clients. I am working now with Firefox v 24. In the machines with Windows XP and Windows 7 the update is working correctly. The problem is with the machines with W8.
    The Windowsupdate log is the next:
    2013-10-08 12:34:57:383 992 a08 Agent * Title = Firefox 24
    2013-10-08 12:34:57:383 992 a08 Agent * UpdateId = {B9A8FC01-C949-4850-BC96-937EA7881F89}.1
    2013-10-08 12:34:57:383 992 a08 DnldMgr No locked revisions found for update B9A8FC01-C949-4850-BC96-937EA7881F89; locking the user-specified revision.
    2013-10-08 12:34:57:384 992 a08 DnldMgr Adding revision ID 1 for update B9A8FC01-C949-4850-BC96-937EA7881F89 to the lock revision cache.
    2013-10-08 12:34:57:384 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:399 992 10c4 AU AU initiated download, updateId = {E7FF661C-6A03-4387-A1EE-1D723B52EF60}.3, callId = {5B8EF9AC-0192-44CC-A986-8BB24241C22E}
    2013-10-08 12:34:57:401 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:404 992 a08 DnldMgr *********** DnldMgr: New download job [UpdateId = {B9A8FC01-C949-4850-BC96-937EA7881F89}.1] ***********
    2013-10-08 12:34:57:404 992 a08 DnldMgr WARNING: CheckIfDirExists returned error 0x80070002.
    2013-10-08 12:34:57:405 992 a08 DnldMgr * Queueing update for download handler request generation.
    2013-10-08 12:34:57:405 992 a08 DnldMgr Generating download request for update {B9A8FC01-C949-4850-BC96-937EA7881F89}.1
    2013-10-08 12:34:57:411 992 10c4 AU AU initiated download, updateId = {14567158-9EB7-46E5-B194-C86CDD1BDCC1}.2, callId = {CF474E25-6573-4A38-B895-C6D94B90AB0F}
    2013-10-08 12:34:57:411 992 a08 Handler MSP download request: 75cdd8bf-72e2-47b8-9c2c-d567a28769be_1.cab, file index = 0, type = binary-delta)
    2013-10-08 12:34:57:411 992 a08 DnldMgr *********** DnldMgr: New download job [UpdateId = {B9A8FC01-C949-4850-BC96-937EA7881F89}.1] ***********
    2013-10-08 12:34:57:411 992 a08 DnldMgr WARNING: CheckIfDirExists returned error 0x80070002.
    2013-10-08 12:34:57:412 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:413 992 a08 DnldMgr * BITS job initialized, JobId = {59DD4092-BA8E-444B-97C7-668EDBE7EC60}
    2013-10-08 12:34:57:505 992 a08 DnldMgr * Downloading from http: server..........  to C:\Windows\SoftwareDistribution\Download\21527131dc5d6fb1fe19a0ebc6146130\75cdd8bf-72e2-47b8-9c2c-d567a28769be_1.cab (full file).
    2013-10-08 12:34:57:727 992 a08 DnldMgr *********
    2013-10-08 12:34:57:727 992 a08 DnldMgr ** END ** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
    2013-10-08 12:34:57:727 992 a08 DnldMgr *************
    2013-10-08 12:34:57:729 992 10c4 AU AU initiated download, updateId = {455BDD67-9ED0-4DE7-94F1-3480EA942414}.12, callId = {01311D77-9FD3-4C07-8F75-D4E46F1F3C2C}
    2013-10-08 12:34:57:729 992 a08 DnldMgr *********** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates] ***********
    2013-10-08 12:34:57:729 992 a08 DnldMgr * Call ID = {BF24BD76-96A3-4DC4-A1FD-A3EF98C9D5D0}
    2013-10-08 12:34:57:729 992 a08 DnldMgr * Priority = 1, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2013-10-08 12:34:57:729 992 a08 DnldMgr * Updates to download = 1
    2013-10-08 12:34:57:729 992 a08 Agent * Title = Microsoft.ZuneVideo
    2013-10-08 12:34:57:729 992 a08 Agent * UpdateId = {13ACAF12-CFBB-4E4C-AF0C-AEF6AFE0B10F}.3
    2013-10-08 12:34:57:729 992 a08 Agent * Bundles 6 updates:
    2013-10-08 12:34:57:729 992 a08 Agent * {D1A65757-6F36-42A4-AD21-E45FF2F1FB3A}.1
    2013-10-08 12:34:57:729 992 a08 Agent * {2CDD41F9-7E56-4FBB-9145-7E57F706E501}.1
    2013-10-08 12:34:57:729 992 a08 Agent * {946CE6F8-5066-45D8-9E53-6157E4FAF0B9}.1
    2013-10-08 12:34:57:729 992 a08 Agent * {BE2D68FF-F2B6-4040-B07A-C80BD8C5ACEF}.1
    2013-10-08 12:34:57:729 992 a08 Agent * {71AA7E9A-8E60-4A0E-A104-1BDD91B7B45D}.1
    2013-10-08 12:34:57:729 992 a08 Agent * {0FCAE692-E646-411E-AA6A-1ECB0B06A9E6}.1
    2013-10-08 12:34:57:729 992 a08 DnldMgr No locked revisions found for update 13ACAF12-CFBB-4E4C-AF0C-AEF6AFE0B10F; locking the user-specified revision.
    2013-10-08 12:34:57:730 992 a08 DnldMgr Adding revision ID 3 for update 13ACAF12-CFBB-4E4C-AF0C-AEF6AFE0B10F to the lock revision cache.
    2013-10-08 12:34:57:730 992 a08 DnldMgr No locked revisions found for update D1A65757-6F36-42A4-AD21-E45FF2F1FB3A; locking the user-specified revision.
    2013-10-08 12:34:57:730 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:731 992 a08 DnldMgr Adding revision ID 1 for update D1A65757-6F36-42A4-AD21-E45FF2F1FB3A to the lock revision cache.
    2013-10-08 12:34:57:731 992 a08 DnldMgr No locked revisions found for update 2CDD41F9-7E56-4FBB-9145-7E57F706E501; locking the user-specified revision.
    2013-10-08 12:34:57:731 992 a08 DnldMgr Adding revision ID 1 for update 2CDD41F9-7E56-4FBB-9145-7E57F706E501 to the lock revision cache.
    2013-10-08 12:34:57:732 992 a08 DnldMgr No locked revisions found for update 946CE6F8-5066-45D8-9E53-6157E4FAF0B9; locking the user-specified revision.
    2013-10-08 12:34:57:732 992 a08 DnldMgr Adding revision ID 1 for update 946CE6F8-5066-45D8-9E53-6157E4FAF0B9 to the lock revision cache.
    2013-10-08 12:34:57:732 992 a08 DnldMgr No locked revisions found for update BE2D68FF-F2B6-4040-B07A-C80BD8C5ACEF; locking the user-specified revision.
    2013-10-08 12:34:57:733 992 a08 DnldMgr Adding revision ID 1 for update BE2D68FF-F2B6-4040-B07A-C80BD8C5ACEF to the lock revision cache.
    2013-10-08 12:34:57:733 992 a08 DnldMgr No locked revisions found for update 71AA7E9A-8E60-4A0E-A104-1BDD91B7B45D; locking the user-specified revision.
    2013-10-08 12:34:57:734 992 a08 DnldMgr Adding revision ID 1 for update 71AA7E9A-8E60-4A0E-A104-1BDD91B7B45D to the lock revision cache.
    2013-10-08 12:34:57:734 992 a08 DnldMgr No locked revisions found for update 0FCAE692-E646-411E-AA6A-1ECB0B06A9E6; locking the user-specified revision.
    2013-10-08 12:34:57:734 992 a08 DnldMgr Adding revision ID 1 for update 0FCAE692-E646-411E-AA6A-1ECB0B06A9E6 to the lock revision cache.
    2013-10-08 12:34:57:734 992 a08 DnldMgr *********** DnldMgr: Regulation Refresh [Svc: {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] ***********
    2013-10-08 12:34:57:734 992 a08 DnldMgr Contacting regulation server for 19 updates.
    2013-10-08 12:34:57:734 992 a08 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: http:..........
    2013-10-08 12:34:57:734 992 a08 PT WARNING: Cached cookie has expired or new PID is available
    2013-10-08 12:34:57:737 992 10c4 AU AU initiated download, updateId = {8B608C74-858C-4537-A98A-332FCE35CA95}.6, callId = {1A482972-3EC6-473E-9AB1-F295F0D8007D}
    2013-10-08 12:34:57:738 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:740 992 10c4 AU AU initiated download, updateId = {BB85CCA0-88DC-4DA7-8E81-B7F7E5E73B81}.100, callId = {12401270-8E24-4AAF-9AB3-57CCBDBA15A0}
    2013-10-08 12:34:57:741 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:743 992 10c4 AU AU initiated download, updateId = {BFA8C8B8-EEF7-4A82-A36C-8F760F792430}.3, callId = {3AEE0407-B7E6-415B-B423-D7E05A3D73A5}
    2013-10-08 12:34:57:743 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:745 992 10c4 AU AU initiated download, updateId = {CCB380C9-29F5-4305-96DD-86DE2D00438B}.2, callId = {1C3A9DF2-FB25-44DE-823A-B5F5968ADB76}
    2013-10-08 12:34:57:746 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:747 992 10c4 AU AU initiated download, updateId = {18DEF1D9-4513-467E-9D7E-E1772855BB9E}.100, callId = {AC4BFC63-DE8B-4DD1-B431-718A89246429}
    2013-10-08 12:34:57:749 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:750 992 10c4 AU AU initiated download, updateId = {E8B477DF-479E-4BCA-B8F8-2D987A509009}.2, callId = {05C05747-D1DF-4E76-959A-CC255C647438}
    2013-10-08 12:34:57:751 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:754 992 10c4 AU AU initiated download, updateId = {ADFBFCE0-FFD4-4826-B9CF-50AE8182E3C5}.2, callId = {E3CD04EC-2336-4784-B3B7-7FC01B48BFAA}
    2013-10-08 12:34:57:755 992 10c4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-08 12:34:57:759 992 10c4 AU AU initiated download, updateId = {971D9BE4-5145-4DB5-962C-CEE2EE3A2842}.3, callId = {0559A234-9D42-4CA9-B9E0-CCBD42EFC668}
    2013-10-08 12:34:57:779 992 10c4 AU # Pending download calls = 13
    2013-10-08 12:34:57:779 992 10c4 AU <<## SUBMITTED ## AU: Download updates


    I dont know what is the problem....

    Anybody can help me!
    I would be very grateful

    Thanks!
    Wednesday, October 09, 2013 9:01 AM

Answers

  • Hi Albricia,

    I see two errors in your log file.
    First one :

    CheckIfDirExists returned error 0x80070002

    0x80070002 error can be fixed following this microsoft tutorial

    And for the second one :

    Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032

    Here is what Lawrence Garvin (Solarwind expert and WSUS specialist) posted a few years ago :

    This is a =WUA= issue, if not just a general client networking issue, but
    certainly not a WSUS issue, and it's unfortunate that the message is being
    forwarded to the WSUS group rather than being handled as the
    agent/networking issue that it is.

    I found several instances of the error code 0x80070032 via a Google search,
    but none related to the WUA (except clones of this thread on other webforums
    sites). What I did notice, though, was a general theme running through all
    of the threads, and that was that the issue related to either service issues
    (services disabled/not started) or winsock issues.

    Taking from one thread at
    http://www.tomshardware.com/forum/23...-hang-starting
    which actually has a WUA demonstrating this issue (though the thread is
    about other service startup issues), the resolution was to reset winsock.

    Hope this will help.

    TiGrOu.

    Thursday, October 10, 2013 8:10 AM
  • The Windowsupdate log is the next:
    2013-10-08 12:34:57:383 992 a08 Agent * Title = Firefox 24
    2013-10-08 12:34:57:383 992 a08 Agent * UpdateId = {B9A8FC01-C949-4850-BC96-937EA7881F89}.1
    It may also be relevant as to where this Firefox 24 update came from.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Friday, October 11, 2013 8:43 PM

All replies

  • Hi Albricia,

    I see two errors in your log file.
    First one :

    CheckIfDirExists returned error 0x80070002

    0x80070002 error can be fixed following this microsoft tutorial

    And for the second one :

    Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032

    Here is what Lawrence Garvin (Solarwind expert and WSUS specialist) posted a few years ago :

    This is a =WUA= issue, if not just a general client networking issue, but
    certainly not a WSUS issue, and it's unfortunate that the message is being
    forwarded to the WSUS group rather than being handled as the
    agent/networking issue that it is.

    I found several instances of the error code 0x80070032 via a Google search,
    but none related to the WUA (except clones of this thread on other webforums
    sites). What I did notice, though, was a general theme running through all
    of the threads, and that was that the issue related to either service issues
    (services disabled/not started) or winsock issues.

    Taking from one thread at
    http://www.tomshardware.com/forum/23...-hang-starting
    which actually has a WUA demonstrating this issue (though the thread is
    about other service startup issues), the resolution was to reset winsock.

    Hope this will help.

    TiGrOu.

    Thursday, October 10, 2013 8:10 AM
  • The Windowsupdate log is the next:
    2013-10-08 12:34:57:383 992 a08 Agent * Title = Firefox 24
    2013-10-08 12:34:57:383 992 a08 Agent * UpdateId = {B9A8FC01-C949-4850-BC96-937EA7881F89}.1
    It may also be relevant as to where this Firefox 24 update came from.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Friday, October 11, 2013 8:43 PM
  • this Firefox 24 update came from me, I created it in WSUS. 

    Now the problem is solved: I needed for the W8 machines as minimum version the 3.2.7600.256 version.

    Thanks a lot!

    Wednesday, October 16, 2013 2:26 PM
  • So I guess that I can close your post in the 'Wsus Package Publisher' forum :-)


    David COURTEL
    IT Technician
    Wsus Third-Party Softwares Publishing : http://wsuspackagepublisher.codeplex.com

    • Edited by DCourtel Friday, October 18, 2013 7:22 PM
    Friday, October 18, 2013 7:22 PM
  • Yes, of course, sorry Courtel. You can close the post!

    Thanks a lot!

    Thursday, October 24, 2013 11:31 AM