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The detection failed, this can be due to a corrupted installation database.

    Question

  • System Profile:

    Dell Latitude D800
    P4 2.8 GHz w/ 2GB RAM Memory
    20 GB of Free Space remaining on the OS drive.
    Windows XP Pro SP3
    Office 2007 Enterprise Edition

    I received a balloon notificatin that updates were ready for my computer
    from the Microsoft Updates site.  The updates installation completed with the
    error that the following updates could not be installed:

    Security Update for Microsoft Office system 2007 (KB951808)
    Security Update for 2007 Microsoft Office System (KB955936)
    Security Update for Microsoft Office system 2007 (KB956828)
    Security Update for Microsoft Office system 2007 (KB958439)

    I downloaded each one of the above updates and tried to install manually and
    each one failed with the following error:
     
    "The detection failed, this can be due to a corrupted installation database."
     
    I did the following steps to resolve the error to no avail:

    1. Used the Office Diagnostics Tool
    2. Ran "sfc /scannow".
    3. Removed Office 2007 from Add/Remove Programs.
    4. Used the Windows Cleanup Utility to also manually uninstall Office 2007.
    5. Renamed a registry key from "Updates" to "Updates_old".
    6. Created a network installation share on a file server with the Office
    2007 distribution files and ran the installation from there.  I did a
    complete install.
    7. Started the "Office Source Engine" service.

    I am still receiving the error despite my dilligent efforts to resolve this.
     I need help from the Microsoft Technical Community.  Please help.  Your
    input is greatly appreciated.  Thanks in advance.


    MCTS Configuring Exchange 2007, MCSE, CCNA
    Sunday, December 21, 2008 11:06 PM