none
Problem with Flashing screen in Windows 8.1 Apps screen

    Question

  • I am having a strange problem with Windows 8.1. When I work in the desktop view everything is fine. As soon as I click on the windows button and go to the Apps screen everything starts flashing.  I have tried everything and nothing changes.  Can someone please help.

    Regards...

    Charles

    Friday, November 15, 2013 11:17 PM

Answers

  • Hi Charles,

    For the issue, I would like to know if the issue occurred in safe mode and clean boot mode.

    I suggest we try the clean boot mode to see if it works.

    How to perform a clean boot to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    Meanwhile, update the Graphics card driver to the latest version.

    If the issue persists, please try to reinstall the app to check the result.

    Regards,


    Kelvin hsu
    TechNet Community Support

    Monday, November 18, 2013 9:06 AM