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Saving or Creating an Excel Document to a Network Drive

Answered Saving or Creating an Excel Document to a Network Drive

  • Wednesday, November 03, 2010 12:16 PM
     
     
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    I am having a problem in Excel 2007.  The problem is this, every time I receive an excel document as an attachment or even create an Excel document, and try to save it to our one network drive it says directory does not exist.  The way we are solving this for now is to save the Excel file to the desktop and then move the file from the desktop to the correct network drive. 


    Any other solutions to fix this issue would be awesome.

    The issue is happening on a Windows XP computer with Microsoft Office 07 installed and a Windows 7 computer with Microsoft Office 07 installed.
    Steven Mniszewski (A+ 2009 Certified)
     

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  • Wednesday, November 03, 2010 11:21 PM
     
     
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    Have you assigned a drive designator (like Z: or G: to the network drive)??
    GSNU30001
     
  • Thursday, November 04, 2010 6:05 PM
     
     
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    Does the user have write permissions to the share? Does this same thing happened with an Administrator account?

    We have encountered a similar issue in that Windows 7 does not use the mapped drive path (X:\) but was instead using the unc path (\\server\share).

    Doug Phillips
     
  • Friday, November 05, 2010 1:26 PM
     
     
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    The drives are mapped correctly.  The only response we get is directory does not exist within Excel.  But when we get out of excel and look for the same drive the document be placed in the drive no problem. 

    The same thing happens when using an administrator account.  Yes the user has rights to the drive.

    Steven Mniszewski (A+ 2009 Certified)
     
  • Friday, November 05, 2010 1:28 PM
     
     
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    Yes we have assigned a drive designator.   But the same thing happens no matter what.  It says the drive does not exist.  When the document is saved on the desktop and then put into the correct place on the drive it has no problem.


    Any other suggestions?

    Steven Mniszewski (A+ 2009 Certified)
     
  • Friday, November 05, 2010 1:36 PM
     
     
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    When doing SaveAs in Excel 2007, be sure the Navigation Pane is checked on in Layout.  Using this pane, does the mapped drive show up under either Computer or Network ?
    GSNU30001
     
  • Friday, November 05, 2010 1:54 PM
     
     
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    I assume this happens for Word documents also, correct? Please check that.

    Also, please review the link below, especially post #8. Let us know if any of this fixes your issue.

    http://forums.techarena.in/ms-office-support/810022.htm

    Doug
     
  • Friday, November 19, 2010 4:53 PM
     
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    It turns out that the answer is actually CA Antivirus installled on our fileserver that was causing the issue.  We just need to go through the steps and actions that CA said to follow and everything will be taken care of. 

    I appreciate all the help that I received to this question.  It helped us enourmously to find out the real issue.


    StevenTheChef

    Steven Mniszewski (A+ 2009 Certified)
    • Marked As Answer by StevenTheChef Friday, November 19, 2010 4:53 PM
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