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How to use the Exchange technet forums

• Tuesday, April 14, 2009 9:03 PMJoey MastersonMSFT, Owner

   
  

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  Some people have raised some of these issue to us, so I thought I would go ahead and point out a couple of things to know about when using our forum software.
  
  > To start a new forum discussion or question thread, click the "Ask a question" link in the left hand portion of the main forum window. (its got a small orange question bubble next to it)
  
  > The main difference between asking a question and starting a discussion is that we will be tracking open and unanswered questions and making sure we have an acceptable response rate for you.
  
  > Use clear descriptive text for your Titles so that we can have better search results. Use phrases that are common to us all - a good example is something like "Outlook Anywere fails when deploying .... etc." - we'll use these phrases and product terms to hand questions off to the appropriate contacts.
  
  Thanks!
  Joey
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