Proposed Answer Exchange Issue

  • Thursday, February 23, 2012 11:19 AM
     
     
    We are facing an issue with internal mails are not delivering properly to receipient end. 

All Replies

  • Thursday, February 23, 2012 11:29 AM
     
     
    What happens to mail delivery? Is it delayed delivery or are you getting any NDR?

    Gulab Prasad,
    MCITP: Exchange Server 2010 | MCITP: Exchange Server 2007
    MCITP: Lync Server 2010 | MCITP: Windows Server 2008
    My Blog | Z-Hire Employee Provisioning App

  • Thursday, February 23, 2012 11:29 AM
     
     

    Hi James

    You will have to give some more details to assist with troubleshooting.  What does "not delivering properly" mean?

    Cheers, Steve

  • Thursday, February 23, 2012 11:30 AM
     
     

    Hi,

    can you provide more detail please.

    number of server and version ?

    all mails or some mails ?

    with all client or only some client, is it ok with OWA ?

    Are services up ?

    Client are connected ?

    can you telnet server using 25 port ?

    Regards,


    Best Regards Don't forget to mark it as answer if it helps

  • Friday, February 24, 2012 9:30 AM
     
     

    Hi All ,

    Sorry for not given the more details about the issue. We are using exchange 2010 with DAG enabled. The internal mail is not receiving to the end user. 

    when i check the message tracking Error is Failed " The message couldn't be delivered 

    Any suggesions.. There is nothing in the event viewer. this is not a particular database. 

  • Monday, February 27, 2012 12:51 AM
    Moderator
     
     
    Hi
      Can you post your NDR in detail?
      Do you block any network port ?
      You also need run nslookup to check dns.

    Terence Yu

    TechNet Community Support

  • Monday, February 27, 2012 5:10 AM
     
     

    Hi Im getting this error on MY Exchange 2010,

    Can anyone help?

    Thanks.

    [PS] C:\Windows\system32>Test-WebServicesConnectivity -MonitoringContext:$true -TrustAnySSLCertificate:$true -LightMode:
    $true |fl


    RunspaceId                  : ae612c5a-0cac-4322-abab-7f2f2224e363
    LocalSite                   : Default-First-Site-Name
    SecureAccess                : True
    VirtualDirectoryName        :
    Url                         :
    UrlType                     : Unknown
    Port                        : 0
    ConnectionType              : Plaintext
    ClientAccessServerShortName : seaexchange
    LocalSiteShortName          : Default-First-Site-Name
    ClientAccessServer          : seaexchange.ships.ad
    Scenario                    : GetFolder
    ScenarioDescription         : Issue an Exchange Web Services GetFolder call to retrieve a folder.
    PerformanceCounterName      : CreateItem Latency
    Result                      : Failure
    Error                       : [System.Web.Services.Protocols.SoapException]: Active Directory is unavailable. Try again
                                   later.
    UserName                    : extest_97761bfe28284
    StartTime                   : 2/26/2012 9:01:11 PM
    Latency                     : 00:00:00.0156135
    EventType                   : Error
    LatencyInMillisecondsString :
    Identity                    :
    IsValid                     : True

    RunspaceId          : ae612c5a-0cac-4322-abab-7f2f2224e363
    Events              : {Source: MSExchange Monitoring WebServicesConnectivity Internal
                          Id: 1011
                          Type: Success
                          Message: The Client Access server configuration check succeeded., Source: MSExchange Monitoring W
                          ebServicesConnectivity Internal
                          Id: 1007
                          Type: Success
                          Message: Credentials were successfully loaded for all test mailboxes in the local site., Source:
                          MSExchange Monitoring WebServicesConnectivity Internal
                          Id: 1006
                          Type: Success
                          Message: There were no errors loading credentials for the test mailboxes that exist on mailbox se
                          rvers in the local site., Source: MSExchange Monitoring WebServicesConnectivity Internal
                          Id: 1001
                          Type: Error
                          Message: Some of the Client Access server connectivity transactions failed. Detailed information:

                          -------------------------------------

                          Target: seaexchange.ships.ad|Default-First-Site-Name

                          Error: [System.Web.Services.Protocols.SoapException]: Active Directory is unavailable. Try again
                          later.

                          Details:

                          The Web Services method failed for the following reason:
                          Active Directory is unavailable. Try again later.
                          Call stack
                             at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message
                          , WebResponse response, Stream responseStream, Boolean asyncCall)
                             at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] par
                          ameters)
                             at Microsoft.Exchange.SoapWebClient.CustomSoapHttpClientProtocol.<>c__DisplayClass4.<Invoke>b_
                          _3()
                             at Microsoft.Exchange.SoapWebClient.HttpAuthenticator.NoHttpAuthenticator.AuthenticateAndExecu
                          te[T](SoapHttpClientProtocol client, AuthenticateAndExecuteHandler`1 handler)
                             at Microsoft.Exchange.SoapWebClient.SoapHttpClientAuthenticator.AuthenticateAndExecute[T](Soap
                          HttpClientProtocol client, AuthenticateAndExecuteHandler`1 handler)
                             at Microsoft.Exchange.SoapWebClient.EWS.ExchangeServiceBinding.ConvertId(ConvertIdType Convert
                          Id1)
                             at Microsoft.Exchange.Monitoring.TestWebServicesConnectivity.CallConvertId(WSExecutionContext
                          context)
                             at Microsoft.Exchange.Monitoring.TestWebServicesConnectivity.DoConnectivityTest(WSExecutionCon
                          text context)
                          Client Access Server Name: seaexchange.ships.ad
                          Scenario: GetFolder
                          Scenario Description: Issue an Exchange Web Services GetFolder call to retrieve a folder.
                          User Name: extest_97761bfe28284
                          Performance Counter Name: CreateItem Latency
                          Result: Failure
                          Site: Default-First-Site-Name
                          Latency: 00:00:00.0156135
                          Secure Access: True
                          ConnectionType: Plaintext
                          Port: 0
                          Latency (ms): 15.6135
                          Virtual Directory Name:
                          URL: null
                          URL Type: Unknown
                          Error:
                          [System.Web.Services.Protocols.SoapException]: Active Directory is unavailable. Try again later.




                          -------------------------------------

                          }
    PerformanceCounters : {Object: MSExchange Monitoring WebServicesConnectivity Internal
                          Counter: CreateItem Latency
                          Instance: seaexchange.ships.ad|Default-First-Site-Name
                          Value: -1000}

    • Edited by khozhi Monday, February 27, 2012 5:11 AM
    •  
  • Monday, February 27, 2012 7:16 AM
     
     Proposed Answer
    Do u have any antivirus,antispam agents in your hub transport server..?