The setting ExternalProxy in the Web.Config file was not valid.
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Tuesday, September 07, 2010 10:59 AM
Since installing Exchange 2010 SP1 (Upgrade from RTM) I get this in the event viewer.
The setting ExternalProxy in the Web.Config file was not valid. The previous value was null and has been changed to .
Any ideas what to check?
All Replies
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Wednesday, September 08, 2010 9:39 AMModerator
Hi,
Please post the detail information including the eventid, event source,detail etc. here for further troubleshootings.
Besides, please run ExBPA and then post the detail error information here.
More, do you have any other web application installed with Exchange?
Regards,
Xiu
- Edited by Xiu Zhang - MSFTModerator Thursday, September 09, 2010 2:27 AM
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Wednesday, September 08, 2010 6:57 PM
Hi,
Please post the detail information including the eventid, event source,detail etc. here for further troubleshootings.
Besides, please run ExBPA and then post the detail error information here.
More, do you have any other application installed with Exchange?
Regards,
Xiu
I'm seeing this too.
Event 1033, MSExchange ActiveSync
General
The setting ExternalProxy in the Web.Config file was not valid. The previous value was null and has been changed to.
Details
- System
- Provider
[Name] MSExchange ActiveSync
- Event ID 1033
[Qualifiers] 32772
Level 3
Task 2
Keywords 0x800000000000000
- TimeCreated
[SystemTime] 2010-09-08T05:07:10.00000000000Z
EventRecord 7266
Channel Application
Computer
Security
-ExternalData
ExternalProxy
null
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Tuesday, September 14, 2010 2:32 PM
I am getting this as well with the same details except my EventRecord is 7824
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Wednesday, September 15, 2010 3:24 PMGetting this also since upgrading to SP1; Event ID 1033 on my Mailbox servers
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Tuesday, September 21, 2010 1:49 PM
Same problem, after installing SP1.
The setting ________________ in the Web.Config file was not valid. The previous value was null and has been changed to _____.
20 events with some parameters in my log.
Have only Exchange 2010 on Server, no other roles or applications installed.
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Tuesday, September 28, 2010 7:46 PMModerator
Hello,
Consulted our activesync team here and received the following feedback:
If this is not a partner-hosted environment, you can safely ignore this error.
It is simply a warning that the ExternalProxy setting is not set in the web.config.
We use a default value of null when we find this.If you are not partner hosted and want to get rid of the warning, add a key under the <appSettings> key in your \Program Files\Microsoft\Exchange Server\V14\ClientAccess\Sync\web.config file:
<add key="ExternalProxy" value=""></add>
The warning should have only been appearing when the application pool was recycled and just spinning up. You will need to either recylce the MSExchangeSyncAppPool or do an iisreset and then check your application log. You should no longer see the event.
Hope this helps!
Kevin Ca - MSFT- Proposed As Answer by David-JFC Tuesday, November 09, 2010 5:08 PM
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Tuesday, January 04, 2011 5:16 PM
Hi,
Would this same solution hold true for the following similar error?
Log Name: Application
Source: MSExchange ActiveSync
Date: 12/27/2010 10:05:23 PM
Event ID: 1033
Task Category: Configuration
Level: Warning
Keywords: Classic
User: N/A
Computer: WPSMAIL2.WPS.local
Description:
The setting BackOffErrorWindow in the Web.Config file was not valid. The previous value was null and has been changed to 60. -
Friday, January 07, 2011 3:04 PMI've followed your instructions in your post and I'm still receiving the warnings once a day. I can ignore them but it would be nice to eliminate the warnings.
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Thursday, February 24, 2011 9:38 AM
I'm also getting a number of these errors on Exchange 2010 SP1 RU1, the settings that I get notified include (the values have been changed to a number of diferent values):
ExternalProxy
BootstrapMailDeliveryDelay
MobileUpdateInformationURL
BootstrapCABForWM61HostingURL
FullServerVersion
ADCacheMaxOrgCount
ADCacheExpirationTimeout
MaxDocumentDataSize
MaxDocumentLibrarySearchResults
MaxGALSearchResults
BadItemEmailToText
BadItemIncludeEmailToText
BadItemIncludeStackTrace
MaxClientSentBadItems
MailboxSearchTimeoutNoContentIndexing
MailboxSearchTimeout
MaxMailboxSearchResults
MaxRequestsQueued
MaxWorkerThreadsPerProc
MaxCollectionsToLog
ProxyConnectionPoolConnectionLimit
ProxyHandlerShortTimeout
ProxyHandlerLongTimeout
BackOffErrorWindow
BackOffTimeOut
BackOffThreshold
ProxyVirtualDirectory
BlockLegacyMailboxes
BlockNewMailboxes
SchemaValidate
SchemaDirectory
SyncLogDirectory
SyncLogEnabled
DisableCaching
DeviceClassCacheADCleanupInterval
DeviceClassPerOrgMaxADCount
DeviceClassCachePerOrgRefreshInterval
DeviceClassCacheMaxADUploadCount
DeviceClassCacheMaxStartDelay
MaxWindowSize
MaxRetrievedItems
EventQueuePollingInterval
ADCacheRefreshInterval
MaxSizeOfMailboxLog
NumOfQueuedMailboxLogEntries
MaxNumOfFoldersCan these be resolved in a similar manner. Some additional information would be great (as sjoegarrett I can also ignore them, but would prefer if these could be eliminated).
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Monday, March 14, 2011 5:48 PMDid you figure this out? I am getting the exact same thing and activesync is not working. Exchange 2010 SP1 with RU-3
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Monday, March 14, 2011 6:05 PMUnfortunately not, I'm still waiting for any guidance someone here might offer.
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Thursday, March 17, 2011 6:22 PMI have the same deal. It's happening every minute for me. Any direction from Microsoft would be nice!
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Wednesday, April 20, 2011 6:52 PM
Same problem here, I get about 46 or so in a row every few minutes......
2010 SP1 RU3 on 2008 R2
HUB/CAS only
Any ideas from anyone?
Thanks,
Karl
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Monday, May 23, 2011 9:13 PMI just started getting this same error, and i just updated to RU3-V3. I tried to remove the RU but then got a exchangeserver.msi error when trying to uninstall. The issue for me is since the RU update my AA and voicemail isent working correctly in Lync!
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Monday, June 27, 2011 6:09 AM
Hi there,
i got the same error and fixed it with the MSsupport, by changing the web.config.
Maybe you try to add this at the web.config (font marked B/I) file:
<system.webServer>
<modules>
</modules>
<handlers>
<add name="AirSyncHandler" verb="GET,HEAD,POST,DEBUG,OPTIONS" path="*" type="Microsoft.Exchange.AirSyncHandler.Handler, Microsoft.Exchange.AirSyncHandler" />
</handlers>
<httpErrors>
<remove statusCode="501" subStatusCode="-1" />
<error statusCode="501" prefixLanguageFilePath="C:\inetpub\custerr\de-DE" path="501.htm" responseMode="File" />
</httpErrors>
</system.webServer>This is the only thing we really changed. Before we tried some things and recreated websites in IIS, but nothing solved it but this changes in the web.config. Maybe it will fix yours too.
Regards,
Marco
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Sunday, July 03, 2011 11:35 PM
@ Kevin
This stopped the events from happening on my servers. Thanks!
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Tuesday, November 08, 2011 11:32 PM
Is there any way you can be more detailed?? I have two spots in that file where <appsettings> is located...
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Friday, January 13, 2012 3:04 PM
I am having a similar issue iwth the event logs
"<httpErrors>
<remove statusCode="501" subStatusCode="-1" />
<error statusCode="501" prefixLanguageFilePath="C:\inetpub\custerr\de-DE" path="501.htm" responseMode="File" />
</httpErrors>"What exaclty is this doing? I dont want to add this without understanding what its doing. I also want to make sure im not suppressing errors/events that i need to be alterted on.
Looks like you are removing an specific 501 error
thanks in advance
Thank you, Mr. V Messaging Engineer -
Wednesday, January 18, 2012 7:00 PM
I am having a similar issue iwth the event logs
"<httpErrors>
<remove statusCode="501" subStatusCode="-1" />
<error statusCode="501" prefixLanguageFilePath="C:\inetpub\custerr\de-DE" path="501.htm" responseMode="File" />
</httpErrors>"What exaclty is this doing? I dont want to add this without understanding what its doing. I also want to make sure im not suppressing errors/events that i need to be alterted on.
Looks like you are removing an specific 501 error
thanks in advance
Thank you, Mr. V Messaging Engineer
--> +1 -
Wednesday, February 08, 2012 4:08 PM
Did anyone get a chance to see if this gets fixed by SP2?
Thanks,
Karl
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Monday, July 23, 2012 9:51 AMUnfortunately, we still found these warning messages in SP2 Rollup 3 (version 14.02.0309.002) environment.
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Wednesday, January 02, 2013 4:41 PM
Since installing Exchange 2010 SP1 (Upgrade from RTM) I get this in the event viewer.
The setting ExternalProxy in the Web.Config file was not valid. The previous value was null and has been changed to .
Any ideas what to check?
Anyone had any progress on this issue? Just want to breath a little new air into this.

