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Cannot setup Exchange mail account on external Windows computer, no issue setting up on Mac computer.

Answered Cannot setup Exchange mail account on external Windows computer, no issue setting up on Mac computer.

  • Thursday, May 10, 2012 12:41 AM
     
     
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    Hello,

         I am trying to setup an Exchange account on a Windows machine running Outlook 2010 that is not on the domain.  We are running Exchange 2010 and Outlook Anwhere is enabled and the account passes with no issues when running the Microst Remote Connectivity Analyzer.  When I attempt to check the name it says that it cannot find the server.  When I setup the account on an Apple computer running Outlook 2011 it works with no issues.  I have tried setting it up on multiple different PC's and Apple computers with the same result.  Any insight into this issue would be helpful.

    Thank You

     

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  • Thursday, May 10, 2012 1:02 AM
     
     
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    what happend whenyou type your external autodiscover link into IE browser
     
  • Thursday, May 10, 2012 4:55 PM
     
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    Ended up being that the FQDN was not set properly for the RPC proxy.  The port was created properly(6001) but the FQDN was wrong. Once I changed it, it worked like a charm.  Thank you for the quick reply.