MSExchange Common 4999 Events after applaying Exchange 2010 SP2 RU1
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Friday, February 24, 2012 11:44 AM
All Servers Exchange 2010 SP2 RU1, Forefront Protection 2010 for Exchange RU4
Since we updated Exchange Servres to SP2 RU1, most of the HUB Transport Servers get the following Errors:
Log Name: Application
Source: MSExchange Common
Date: 24.02.2012 09:27:28
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Hub Server
Description:
Watson report about to be sent for process id: 14636, with parameters: E12, c-RTL-AMD64, 14.02.0283.003, edgetransport, M.Exchange.Transport, M.E.T.C.MExEvents.HandleAgentExchangeExceptions, System.InvalidOperationException, d027, 14.02.0283.003.
I found some Poison Messages in the Mail Queue on Hub Transport Servers with Suspended Status and en empty From Address:<>
Forefront generates this Message:
ERROR: Microsoft Forefront Protection for Exchange
Server: The Monitor detected abnormal shutdown of: EDGETRANSPORT.EXE.any help would be appreciated
Viele Grüsse Georg
All Replies
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Friday, February 24, 2012 1:06 PM
The error is indicative of Microsoft Forefront server issue .
Has the server fully patched with latest forefront patches.
Here are some related articles.
http://support.microsoft.com/kb/952833
http://support.microsoft.com/kb/2538719
This is exchange forum.. kindly check it on forefront forums
http://social.technet.microsoft.com/Forums/en-US/FSENext/threads
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Friday, February 24, 2012 1:51 PM
Thanks for your Reply
On all Exchange Servers, Forefront Rollup 4 is installed:
http://support.microsoft.com/?kbid=2619883
I think that problem could be due the Poison Message. With Message Tracking, i found a Recipient that generates the Poison Mails:
Source : ROUTING
EventId : FAIL
InternalMessageId : 2553694
MessageId : <6576218667776178072421@WIN-99FG1HQ6UD3>
Recipients : {user@mail.ch}
RecipientStatus : {550 5.6.0 CAT.InvalidContent.Exception: InvalidCharsetException, Character set name (en+AF8-GB) is invalid or not installe
d.; cannot handle content of message with InternalId 2553694, InternetMessageId <6576218667776178072421@WIN-99FG1HQ6UD3>.}Then, the PoisonThreshold on Hub Transportservers with the Value 2 is reached!
Perhabs, edgetransport.exe crashed becauso of this?
Any Ideas?
Viele Grüsse Georg
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Friday, February 24, 2012 7:08 PM
This can be helpful
http://support.microsoft.com/kb/2536702 for the above error.
also just curious .. you have exclusions for exchange 2010 carried out for FPE.
- Marked As Answer by fgeo-ch Monday, February 27, 2012 3:34 PM
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Monday, February 27, 2012 3:33 PM
Thanks for your Help Khoj, the solution in the KB Article (Falback to another CharSet) works for us.
For Exchange Server 2010 with SP2, the correct assembly Type is as follows:
<configSections>
<section name="CTS" type="Microsoft.Exchange.Data.Internal.CtsConfigurationSection, Microsoft.Exchange.Data.Common, Version=14.2.214.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35" />
</configSections>Viele Grüsse Georg
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