Wednesday, May 02, 2012 1:05 PM
i have this strange Outlook Issues and if some one can help, that will be great.
2 Exchange HUB/CAS Servers with Windows NLB
OWA - webmail.mycompany.com ( Internal URL - array.mycompnay.com , external- webmail.myconpmay.com )
CASArray/NLB Name - array.mycompany.com
OAW - webmail.mycompany.com
Local Certificiate - CN- webmail.mycompany.com , SAN- autodiscover.mtcompany.com,webmail.mycompany.com, HUB/CAS FQDN , mycompnay.com (array.mycompany.com name is not included )
Servies - IIS,POP,SMTP,IMAP to Local certifiicate
if i restart Exchange SMTP Servies, it will stop, but again after some time, it will come and still couldn't find any relazationship for user profiles( it wil not effect all the user and couple of ramdom users will get issues and once restart the SMTP, temparay it will be ok.
Since i thought it's realated to Certifiicate, i recreated another Local Certifiicate with All name(array.mycompnay.com )and assgin all services to New Certifiicate. but once it done, My EDGE did stops syncronization with HUB( tried new EDGE subcription, etc....., finally revert back to old Certifiiate and EDGE Scynronization is ok), but still users get this pop isses.
can anyone help for me . exchagne 2010 SP2
- Edited by Indunil Wednesday, May 02, 2012 1:06 PM wrong
Thursday, May 03, 2012 8:38 AMModerator
If my understand is correct, you restart SMTP server, and then some Outlook clients always prompt Password.
What version the Outlook ?
Does the user use Outlook Anywhere ?
TechNet Community Support
- Edited by wendy_liuMicrosoft Contingent Staff, Moderator Thursday, May 03, 2012 8:39 AM
Thursday, May 03, 2012 12:47 PM
thank you for the reply. just need to restart Exchange transport Service only. no need to restart whole server. whenevery uers get this password promot issues, i have to restart this serveris, then it will stop for some couple of days, but again it will come , no Issues found from event viewer, but one Application Event has Certificiate error for HUB Servers saying FQDN is not in certificiate.
yes users use OAW and both 2007 & 2010 outlook get this error
Wednesday, May 09, 2012 9:19 AMModerator
Please run the following command on Hub Server.
What authentication method for OWA ,Autodiscover and EWS ?
Please check IIS log if have any error of issue user.
Please also try to test use other account logon.
Please post the issue user information via the following command.
Get-Mailbox -Identity "mailboxalias" |fl
By the way, do you log on use UPN ?
TechNet Community Support
Sunday, May 13, 2012 5:16 PM
thank you for reply
form-base authentication OWA autodiscover & EWS default authenication method(not changed ). will send command output tomrrow. domain\username is using to authenicate.
Monday, June 18, 2012 8:26 AMas microsoft support request, changed the outlook anywhere authenication from basic to NTNL, after that issues didn't come,
- Marked As Answer by Indunil Monday, June 18, 2012 8:27 AM