MAC outlook not having stable connection / sync also
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Wednesday, May 09, 2012 9:30 AM
The following is being observed:
- Emails sent from Outlook do not show in the Sent Items folder for 5-15mins but show instantly in the corresponding folder on OWA and on the Blackberry
- Synchronization appears to get stuck showing ??/?? downloading. This does not appear to be due to downloading large attachments, Especially for the users with 16MB connections. Rebuild of databases has been attempted with no change.
Rebuild of databases has been attempted with no change
mac office version is 2011 - 14.2.1
Thanks
Happiness Always
Jatin
- Edited by 'Jatin' Wednesday, May 09, 2012 9:30 AM
All Replies
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Thursday, May 10, 2012 7:28 AM
Try to reconfigure infected user's account.
Xahid
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Thursday, May 10, 2012 11:07 AM
- Edited by 'Jatin' Thursday, May 10, 2012 11:08 AM
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Friday, May 11, 2012 1:15 AM
How do you have EWS load balancing configured? There's more than one CAS right? What's between the client and the CAS? Firewall? Router? What, and how is it configured for affinity and timeouts?
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Friday, May 11, 2012 5:23 PMhmmm.. i have 2 cas .. cas array configured .. published on TMg and then NAT from router ... about the second part of your response i am not very sure if i can answer that .. can you please guide what you want mi to check ..thanks Greg
Thanks
Happiness Always
Jatin
- Edited by 'Jatin' Friday, May 11, 2012 5:24 PM
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Friday, May 11, 2012 6:08 PMDoes TMG have a web farm configured with both CAS in it? Or does TMG publish/forward traffic to one VIP/IP which then routes to CAS?
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Friday, May 11, 2012 6:27 PMit forwards to the virtual IP
Thanks
Happiness Always
Jatin
- Edited by 'Jatin' Friday, May 11, 2012 6:55 PM
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Friday, May 11, 2012 6:34 PMWell that could be it. If the load balancer/router or whatever it is switches the connection between CAS's for any reason (timeout for example) then the client connection is broken. Why is there a router/VIP between TMG and CAS?
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Friday, May 11, 2012 6:55 PM
greg ..
can you advice how can i check this .. as i lost my TMg configuration store manager and will be outting back in some time .. so is there any way to make sure this is the only issue
Thanks
Happiness Always
Jatin
- Edited by 'Jatin' Friday, May 11, 2012 6:55 PM
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Friday, May 11, 2012 6:58 PM
Well no, but it seems like the most likely casue to me right now. You lost TMG configuration?
I would suggest you look at our publishing Exchange using TMG guidance. We recommend you configure a Web Farm, don't use TMG to forward to a VIP, that way TMG can handle affinity and load balancing.
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Friday, May 11, 2012 7:05 PMi didnt lost TMG config .. i lost the TMG config storage server... just checked it is using farm only. thansk .. whats next then
Thanks
Happiness Always
Jatin
- Edited by 'Jatin' Friday, May 11, 2012 7:06 PM
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Friday, May 11, 2012 7:09 PMOk, so it's a web Farm, with two members? What is Load Balancing set to on the Web Farm tab? Are there any network devices between TMG and CAS? You said a router?
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Friday, May 11, 2012 7:27 PM
router is Before TMG ... its
Router ==> TMG ==> Exchange LAN
i would still ask one things is there any way that i can check my load balancing of CAS like how its working.. becoz after my config store gone m not able to see any thing from TMg .. plz advise
Thanks
Happiness Always
Jatin
- Edited by 'Jatin' Friday, May 11, 2012 7:27 PM
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Friday, May 11, 2012 7:46 PMno, you need to fix TMG. Sounds like you have other problems...
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Friday, May 11, 2012 7:50 PMhmmm.... ok assuming that i have farm architecture what i need to check then
Thanks
Happiness Always
Jatin
- Edited by 'Jatin' Friday, May 11, 2012 7:50 PM
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Friday, May 11, 2012 8:04 PM
As I said earlier, "What is Load Balancing set to on the Web Farm tab?"
It should be IP, not cookie. If it is, and you still see issues, you should open a case to troubleshoot the cause of teh connection failure. and check all network devices you control for timeouts thta are too low.
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