Exchange Server 2007 SP2 install error on CCR mailbox servers
- I have successfully installed SP2 on the HUB and CAS servers, but I am unable to installed SP2 on the Clustered mailbox servers.
When trying to install SP2 on the passive node, The error I get is:
Mailbox Role Checks......................................................FAILED
Before Setup can continue, all clustered managed services owned by this node need to be taken offline or preferably moved to another node in the cluster.
I have already moved all cluster managed service to the other node but I still get this error.
I tried moving the clustered managed services back to this node, but then I get the same error on the other node.
All Replies
- What do you get if you do a Get-ClusteredMailboxServerStatus ?
And similar Test-ReplicationHealth ?
And also, did you do a command line install, not the GUI?
The right syntax is Setup.com /mode:upgrade Cluster Managed Resources Need to be Moved or Taken Offline
Is there any error event in the application log?
Please also check the installation log for related error info
Did you have installed CMS on the active node?
- This is what I get from Get-ClusteredMailboxServerStatus
Identity :nemesis
ClusteredMailboxServerName :NEMESIS.hookemup.local
State :Online
OperationalMachines :{HERMES <Active, Quorum Owner>, HADES}
FailResources :{}
OperationalReplaciationHostNames :{hermes, hades}
FailedReplicationHostNames :{}
InUseReplicationHostNames :{hermes, hades}
IsVaild :True
ObjectState :Unchanged
Hermes is the active node. I am running the command setup /m:upgrade on hades (passive node) and I get this error
Mailbox Role Checks......................................................FAILED
Before Setup can continue, all clustered managed services owned by this node need to be taken offline or preferably moved to another node in the cluster.
I try to run Move-ClusteredMailboxServer -identity nemesis -targetmachine hermes and it tells me hermes is currently hosting clustered mailbox, so I have verifed that hades is the passive node.
I get no errors in the event application log
Whitefence, make sure to follow the TechNet article, "How to Upgrade a Clustered Mailbox Server in a CCR Environment to Exchange 2007 SP1 or SP2" (article bb676320)
http://technet.microsoft.com/en-us/library/bb676320.aspx
It sounds like the passive node has one or more resources running on it. To confirm, you can run the following at a command (or EMS) prompt on one of your mailbox server nodes: "cluster res". This will return all the cluster resources, show the status, and show the node that owns the resource. You can also view this information in the Cluster Manager console.- Unmarked As Answer bywhitefence Monday, September 14, 2009 3:43 PM
- Proposed As Answer byJames-LuoMSFT, ModeratorThursday, September 10, 2009 1:39 AM
- Marked As Answer byJames-LuoMSFT, ModeratorMonday, September 14, 2009 1:10 AM
- I ran the cluster res command and this is what I get
Resource Group Node Status
IPv4 Static Address 1 (nemesis) nemesis HERMES Online
Network Name (nemesis) nemesis HERMES Online
Exchange System Attendant Instance (nemesis) nemesis HERMES Online
Exchange Information Store Instance (nemesis) nemesis HERMES Online
First Storage Group/Mailbox Database (nemesis) nemesis HERMES Online
Disk I: nemesis HERMES Online
Disk L: nemesis HERMES Online
Second Storage Group/Public Folder Database (nemesis) nemesis HERMES Online
SEMX-NEMESIS nemesis HERMES Online
Recovery Storage Group/Mailbox Database (nemesis) nemesis HERMES Online
Cluster IP Address Cluster Group HERMES Online
Cluster Name Cluster Group HERMES Online
Disk Q Cluster Group HERMES Online
PBX-hades PBX-ClusterGroup-hades HADES Online
PBX-hermes PBX-ClusterGroup-hermes HERMES Online I am experiencing exactly the same problem and also have verified that cluster resources are hosted on a single node. As fishy as it sounds, I tried shifting the cluster and trying on the newly passive node and got the same results. The only thing I haven't tried yet is taking exchange resources down entirely... which if all else fails I will try tonight during an outage window. Just trying to save some time by getting the passive node done first... :-)
- Hi
is it possible to move the PBX-ClusterGroup-hades Group to the HERMES Node? Thats the only ressource residing on HADES, which is in your case the passive Node, isn't it? If possible, try to rerun the the upgrade on the passive Node from Command-Line: Setup /m:upgrade
Good luck! Call me crazy but I did a reboot of the passive node, turned off BeRemote and snapmanager (netapp) services and tried again - worked!!! :-). No idea why it worked but make sure you are trying a reboot of the passive node - perhaps some resources get locked in as owned by the passive node after a failover and it finally gets release by a reboot...?
- Proposed As Answer byFLIBOI Thursday, September 17, 2009 6:11 PM
I have successfully installed SP2 on the HUB and CAS servers, but I am unable to installed SP2 on the Clustered mailbox servers.
When trying to install SP2 on the passive node, The error I get is:
Mailbox Role Checks......................................................FAILED
Before Setup can continue, all clustered managed services owned by this node need to be taken offline or preferably moved to another node in the cluster.
I have already moved all cluster managed service to the other node but I still get this error.
I tried moving the clustered managed services back to this node, but then I get the same error on the other node.
Hi whitefence
I had the same problem, i could resolve change de Quorum Owner, restart the machine that have it, and try install again !!!!!!!!!!
regardsUsing these instructions -> http://www.howexchangeworks.com/2009/08/upgrading-exchange-2007-ccr-to-sp2.html
Environment:
2 Mailstore servers in CCR configuration
1 HUB/CAS
1 Edge
1 AD
HUB/CAS and EDGE Upgraded secessfully.On Mailstore servers in CCR configuration
First ran SP2 on the passive node in the cluster with setup /m:upgrade secessfull, But setup /UpgradeCMS Failed with following Error:
[PS] E:\Exchange SP2\E2K7SP2EN64>setup /UpgradeCMSWelcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup
The following server roles will be upgraded
Clustered Mailbox Server
Performing Microsoft Exchange Server Prerequisite Check
Configuring Microsoft Exchange ServerClustered Mailbox Server ......................... FAILED
Active Directory server xxxx.xxxx.com is not available. Error message:
A local error occurred.
The Exchange Server Setup operation did not complete. For more information, visi
t http://support.microsoft.com and enter the Error ID.
Exchange Server setup encountered an error.Now my HUB/CAS and EDGE is working fine with SP2 however my cluster mailbox are not able to upgrade SP2.
Inspite of this my exchange server is working fine.After this I tried to troubleshoot on the cluster mailbox with setup /prepareschema and the result as below:
[PS] E:\Exchange SP2\E2K7SP2EN64>.\setup /prepareschema
Welcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup
No server roles will be installed
Performing Microsoft Exchange Server Prerequisite Check
Organization Checks ......................... COMPLETED
Configuring Microsoft Exchange Server
Extending Active Directory schema
Progress ......................... FAILED
Active Directory server XXXXXX.DOMAIN.com is not available. Error message:
The LDAP server returned an unknown error.
The Exchange Server Setup operation did not complete. For more information, visi
t http://support.microsoft.com and enter the Error ID.Exchange Server setup encountered an error.
I would be really greatful if you please help me to resolve this problem.
