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AnswerExchange 2007 sp2 upgrade on CCR node fails with "access is denied"

  • Monday, October 19, 2009 4:41 PMJohn Strachan Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Trying to upgrade Exchange 2007 SP1 to SP2 on the passive node in a CCR cluster. Forefront for Exchange is installed but Foresfront services are stopped as per the SP2 release notes.
    setup /m:upgrade fails with the following:

    Preparing Exchange Setup

    The following server roles will be upgraded

        Mailbox Role

        Management Tools

     

    Performing Microsoft Exchange Server Prerequisite Check

     

        Mailbox Role Checks              ......................... COMPLETED

     

    Configuring Microsoft Exchange Server

     

        Mailbox Server Role              ......................... FAILED

         An error occurred. The error code was 3221684229. The message was Access is

     denied..

    The relevant part of Exchangesetup.log is:

    [19/10/2009 17:26:10] [2] Entering ScSetVersionOnAddressTypeObj

    [19/10/2009 17:26:10] [2]  ScFindFileInDirTree (f:\08.02.0176\sources\dev\admin\src\libs\base\basemisc.cxx:1353)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2]  ScFindFileInDirTree (f:\08.02.0176\sources\dev\admin\src\libs\base\basemisc.cxx:1353)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2]  ScFindFileInDirTree (f:\08.02.0176\sources\dev\admin\src\libs\base\basemisc.cxx:1353)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2]  ScFindFileInDirTree (f:\08.02.0176\sources\dev\admin\src\libs\base\basemisc.cxx:1353)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2]  ScFindFileInDirTree (f:\08.02.0176\sources\dev\admin\src\libs\base\basemisc.cxx:1353)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2]  ScSetVersionOnAddressTypeObj (f:\08.02.0176\sources\dev\admin\src\libs\exsetup\dsmisc.cxx:1006)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2] Leaving ScSetVersionOnAddressTypeObj

    [19/10/2009 17:26:10] [2]  CAtomSystemAttendant::ScSetAddressTypes (f:\08.02.0176\sources\dev\admin\src\udog\exsetdata\components\server\a_systemattendant.cxx:259)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2]  CAtomSystemAttendant::ScReinstall (f:\08.02.0176\sources\dev\admin\src\udog\exsetdata\components\server\a_systemattendant.cxx:317)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2] mode = 'Reinstall' (61955) CBaseAtom::ScSetup (f:\08.02.0176\sources\dev\admin\src\udog\setupbase\basecomp\baseatom.cxx:535)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2]  ScSetupAtom (f:\08.02.0176\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:897)

               Error code 0XC0070005 (5): Access is denied.

    [19/10/2009 17:26:10] [2] Leaving ScSetupAtom

    [19/10/2009 17:26:10] [2] [ERROR] An error occurred. The error code was 3221684229. The message was Access is denied..

    [19/10/2009 17:26:11] [1] The following 1 error(s) occurred during task execution:

    [19/10/2009 17:26:11] [1] 0.  ErrorRecord: An error occurred. The error code was 3221684229. The message was Access is denied..

    [19/10/2009 17:26:11] [1] 0.  ErrorRecord: Microsoft.Exchange.Management.Deployment.ExsetdataException: An error occurred. The error code was 3221684229. The message was Access is denied..

    [19/10/2009 17:26:11] [1] [ERROR] An error occurred. The error code was 3221684229. The message was Access is denied..

    [19/10/2009 17:26:11] [1] Setup is halting task execution because of one or more errors in a critical task.

    [19/10/2009 17:26:11] [1] Finished executing component tasks.

    [19/10/2009 17:26:11] [1] Ending processing.

    [19/10/2009 17:26:11] [0] The Exchange Server Setup operation did not complete. For more information, visit http://support.microsoft.com and enter the Error ID.

    [19/10/2009 17:26:11] [0] End of Setup

    [19/10/2009 17:26:11] [0] **********************************************

    The system seems to be looking for files such as f:\08.02.0176\sources\dev\admin\src\udog\exsetdata\exsetds.cxx.
    Firstly, I don't recognise these files. Secondly, there is no f: drive!

    Thanks in advance.
    John

     

Answers

  • Tuesday, October 20, 2009 5:43 AMJames-LuoMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    The F: drive has nothing to do with your problem, which is the drive used to build the product

    This problem will occur if you add Volume Mount Points to the Exchange Server for database/log storage

    Each of this mount point has a “System Volume Information” folder, if the account running the setup does not have “Full Access” permission to the “System Volume Information” folder the setup will fail with “Access Deny error code 3221684229”

     

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