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Exchange 2007 + Arcserv r12

• Tuesday, February 24, 2009 2:31 AMmartylavender

   
  

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   I had a customer call in today. They are running
  
  Server 2008 x64
  Exchange 2007
  
  w/
  
  CA Arcserv r12 using the Exchange Agent to run their backups.
  
  As of late they have been getting the following errors showing up
  
  

  Log Name:      Application
  Source:        VSS
  Date:          2/20/2009 1:31:57 PM
  Event ID:      8194
  Task Category: None
  Level:         Error
  Keywords:      Classic
  User:          N/A
  Computer:      blackhawk.targusinfo.com
  Description:
  Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

  Operation:
     Gathering Writer Data

  Context:
     Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
     Writer Name: System Writer
     Writer Instance

  
  ========================================================================

  Log Name:      Application
  Source:        Storage Group Consistency Check
  Date:          2/20/2009 1:05:14 PM
  Event ID:      200
  Task Category: Database Header Validation
  Level:         Information
  Keywords:      Classic
  User:          N/A
  Computer:      blackhawk.targusinfo.com
  Description:
  Instance 1: Database headers have been successfully validated. All databases are in a dirty shutdown state. To bring these databases to a clean shutdown state, log generations 24244 (0x00005eb4) to 24248 (0x00005eb8) will be required.
  Event Xml:
  
  
  When running vssadmin list writers I see only one error: System Writer:  Non-retryable Error. All other writers have no errors. The backup appears to actually complete, but the Exchange logs are not being truncated at all. There are about 5 days worth of logs sitting for 4 of the 6 Storage Groups this customer has.
  
  Has anyone seen this issue while running an Exchange Backup using Arcserv r12 ?
  
  Thanks in advance for any information at all.
  
  
  Marty Lavender | Dell Inc.
  VCP | MCSA | MCSE | DCSE
  Dell Services
  High Complexity Microsoft Group
  Technical Support Analyst
  Enterprise Expert Center

  • Moved byFlowMaNMVPSaturday, February 28, 2009 11:08 AM (Moved from Exchange Server 2007 to 3rd Party Applications)
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