Exchange 2007 and Blackberry Internet Service
Forgive me for stealing someone elses post on msexchangeteam.com, but i have the same problem, and it looks like it wasn't answered there.
Code BlockGreets. I have single box Exch 2007 setup. Now the following items don't work: anything that used to access Exch server via OWA, i.e. blackberry internet service (t-mobile BB's), Chattermail, Treo's etc. I believe it's because these services all accessed mailboxes with https:\\mail.server.com\exchange\username which doesn't seem to work now. Is there some way to make this work on single Exch server box?
Has the /username feature of exchange been replaced by the new "Open others mailbox" dropdown? What information do I need to provide to the Blackberry Internet Service (www.blackberry.com/go/vzw) so that it can connect to my exchange 2007 server? I realize a Blackberry Enterprise Server is the best option in almost all cases, but this was a usefull feature and i'm not convinced its just gone away.
Answers
BIS DOES support Exchange 2007. See the link or search the title:
Integrate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03133
Environment
- BlackBerry® Internet Service 1.8 and 2.x
- Microsoft® Exchange
- Microsoft® Outlook® Web Access 2007 and earlier
Enjoy.
All Replies
I don't really know blackberry config but the URL must be something like this
Exchange 2003
https:\\mail.server.com\exchange\username
Exchange 2007:
https:\\mail.server.com\owa\user@domain.com
Deli- I just tried that and was brought back my logon page. can you provide documentation?
That is normal that you are redirected to the logon page!
If you don't want this you can allways change the properties of the OWA virtual directory in Exchange Console not to use Forms based Authentication and only use Basic Authentication
Start Exchange Management Console
Go to Server Configuration and Client Access
Select properties of OWA (Default Website)
Go to Authentication tab
Select Use one or more standard authentication methods
Choose basic and integrated
Deli
Thanks for the post, but I don’t want to disassemble my exchange server to get this working.
If anyone else knows more about the blackberry interaction with things, please post here.
- According to this, Blackberry integration with Exchange 2007 OWA via the Internet Service is not supported:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12667&sliceId=SAL_Public&dialogID=60266620&stateId=0%200%2033157311
The suggested workaround, and what I'm currently using, is forwarding the user's mail to their Blackberry. thanks! feel free to re-post if you get any new info.
It works now. BB has fixed this issue.
mfhall - please provide documentation supporting your statement
according to this: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03133&sliceId=SAL_Public&dialogID=79418920&stateId=1%200%2079420392
it says 2003 and earlier
here's the full support list for BB and e2k7: http://na.blackberry.com/eng/services/server/exchange/Exchange2007Support.jsp
I Ran into this issue, with a client of mine. I contacted Blackberry and they said that they just don't support exchange 2007 because of the new protocols, but they are working on it.
user1277 wrote: here's the full support list for BB and e2k7: http://na.blackberry.com/eng/services/server/exchange/Exchange2007Support.jsp
User1277,
Thanks for the link. But, if you'll notice on the left side this information is for "Blackberry Enterprise Server". We are discussing another of their products, Blackberry Internet Service. Which is still unsupported as mentioned above.
BIS DOES support Exchange 2007. See the link or search the title:
Integrate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03133
Environment
- BlackBerry® Internet Service 1.8 and 2.x
- Microsoft® Exchange
- Microsoft® Outlook® Web Access 2007 and earlier
Enjoy.
Great!
It looks like they are slow to update all of their documentation, but based on your article, I'd agree it seems they now support Exchange 2007
They do support BIS for Exchange Server 2007, BUT, BIS will not work with exchange server 2007 when the IIS is configured for secure SSL transfers (i.e. https vs http). The blackberry log in cant seem to penetrate the Secure Socket Layer protocols to connect and sign in.
That link you provided above does not help solve a connected issue here of bypassing or negotiating SSL exposed Exchange Servers.
Mike Crowley A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator
Our certificates for https://mail.domain.com are publically trusted as far as I know, no warnings come up when accessing mail from IE or firefox....
Here are our settings as taken from OWA's about page:
If an exchange workaround exists, can someone please post it here?
A few of us in our company are having the same problem as well, and most of us have moved to other phone models to integrate with our exchange server after it was upgraded. IT will not alllow forwarding, nor will they allow IMAP/POP access.
Our certificates for https://mail.domain.com are publically trusted as far as I know, no warnings come up when accessing mail from IE or firefox....
Here are our settings as taken from OWA's about page:
Outlook Web Access host address: https://mail.XXX.com/owaOutlook Web Access version: 8.1.263.0Outlook Web Access host name: mail.XXX.com
If an exchange workaround exists, can someone please post it here?
Our company has hit this exact snap with Exch 2007 SP2. Before we upgraded to SP2, SP1 was functioning fine with BIS. Now after the update, all BB's using BIS are not working. Our Treo's and iPhone's are working fine and we're hoping that our company will start utilizing direct push phones more now.
Here we are in the company with access problem with 02 BB, with Exchange 2003 worked, but after migrating to 2007 stopped working and never used the BES.
How does BIS?
Is there any way but by forwarding the email to the account of the BB?
Thanks
Mike
Crowley A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise
Administrator / Messaging Administrator
If you want as brief as possible, I'd say read the instructions I already supplied. Otherwise I would need to you explain what you do not understand so that I can further elaborate.
Blackberry provides free email accounts for anyone who has a blackberry device. When setting up the phone you are prompted to create one. Otherwise you can re-run email setup from the phone.
Mike Crowley A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator
I'm having some doubts regarding the setup and release of Exchange 2007 and ISA Server 2006 to use the Blackberry handsets.
In the BlackBerry has a link to configure the BlackBerry to make music using the Exchange account, but when trying to make the settings error. Find this tutorial (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03133 ) for configuration, but I still can not configure and reports me the message that can not reach my exchange server.
Does anyone have any idea or tip to get set up correctly?
Thank you.
Problem solved. It was not with Exchange or with the BlackBerry. Despite my releases in the ISA Server for IMAP and POP3 Server, I had to create a rule releasing protocols POP3S IMAPS Server and Server.
I checked this by monitoring the ISA Server all the requests that came to my link and from there I started going through filters, and found that they had denied requests for protocols that have been released.
Thanks for everyone's help.
Hi Mike,
Please follow the below steps for active sync directly with Exchange Server
1. On the mobile device, go to Start to display the program Icons 2. Select the ActiveSync icon 3. To sync directly with Outlook Exchange Server choose the link set up your device to sync with it 4. If the device asks for your email address enter it and uncheck the box saying” Attempt to detect Exchange Server automatically” choose next.
5. The server address is url : server address “webmail.sachin.com” and domain “cc-ntd1”
Domain/username
Password : Password
check the box for “This server requires an encrypted (SSL) connection.
6. Enter your Username and Password. The Domain name . Check the save password box. Choose next.
7. Choose the data you want to synchronize. Default is to choose all; Contacts, Calendar, E-mail, Tasks. Choose Finish.
8. Choose Menu. Choose Schedule.
9. Set desired times and choose to set up device to sync when new items arrive. (Hint: This is a good setting to change if you find your battery life is short).
10. Choose service provider if asked. Choose O.K. and/or Finish 11. Choose Sync. Device will sync with Outlook Exchange Server.
Note: you will need to change your password on your device whenever you change your password on your computer login so they both match.
ActiveSync Password Update
When you change your Windows NT password you will have to update ActiveSync to reflect that change.
1. Select Start, then Programs.
2. Open Active Sync.
3. Select Menu, then select Configure Server.
4. Select Next until you get to the User Information screen.
5. Erase the existing password from the Password field.
6. Enter your new exchange e-mail password. Make sure the Save password box is checked.
7. Select Next, then select Finish.
8. Select ok to exit ActiveSync.
Please visit the below link for more information.
Link: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03133
Have a good day, Sachin Shetty| MCP|MCTS|MCITP|
Please i have a litttle problem creating my users exchange mail account on the blackberry phone using BIS. I have followed the steps listed in the article
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03133
But i get an error message that :An error occured during email account validation, if it persists contact your system administrator"
We have a typical exchange 2007 SP1 installation on a windows server 2008 SE box. The certificate in use is not a publicly trusted one has i obtained it from our internal CA.
Please any suggestions?
