Unanswered permanently delete emails over 1 year isnt working for exhcnage 2010

  • Monday, May 07, 2012 3:30 PM
     
     
    I set a rention tag to permanently delete email from the deleted items folder and applied to my mailbox via a retension policy and it does work. It is enabled and but Iam unsure why it wont run? Also, how to I apply this policy all mailboxes from the command line?

All Replies

  • Monday, May 07, 2012 3:53 PM
     
     

    First You can check what all are set with the help fo below.

    Get-RetentionPolicy -Identity "RP Finance" | Format-List

    After that how to apply for all users below you can give a try for.. find the similar thread hope it helps -

    http://social.technet.microsoft.com/Forums/en/exchange2010/thread/910f9eba-c034-4698-a1ac-de18ddf41502

    Get-Mailbox | Set-Mailbox –ManagedFolderMailboxPolicy 'MailboxPolicyName' 

    Get-User | Where-Object {$_.RecipientType -eq "UserMailbox"}| Set-Mailbox -ManagedFolderMailboxPolicy "MailboxPolicyName"

    Thanks

  • Monday, May 07, 2012 3:54 PM
     
      Has Code

    Did you create a new Tag that is not a personal tag? (i.e. a tag that is assigned to all folders or a specific folder)  Also, did you add your tag to the default policy, or did you make a new policy?

    The easiest way to assign to all mailboxes is:

    Get-Mailbox -ResultSize Unlimited | Set-Mailbox -RetentionPolicy <PolicyName>

    This may cause you some grief if you have a large number (more that 5 to 6 thousand) of mailboxes.  Also, the command above does not differentiate between user mailboxes, shared, rooms, or equipment.  If you want a different policy for those non-user based mailboxes, the command needs to be changed.
  • Monday, May 07, 2012 4:25 PM
     
     
    I have a retension policy tag to permanently delete from deleted items folder after 1 year then I associated that tag with a policy and applied to my mailbox. I still see deleted items older than 1 year
  • Monday, May 07, 2012 6:05 PM
     
      Has Code

    Have you tried the following on your mailbox:

    Start-ManagedFolderAssistant <Mailbox>

  • Monday, May 07, 2012 7:03 PM
     
     
    I now see a button in Outlook to run rules now however I need the server to run the process so there isnt a need for user ineraction. I assume this needs to be scheduled? Once this works on my mailbox then I need to applt to all mailboxes (300 mailboxes)
  • Monday, May 07, 2012 7:05 PM
     
     

    Older than a year when the message was orginally received or since it was moved to the Deleted Items folder?

    How Retention Age is Calculated

  • Monday, May 07, 2012 7:12 PM
     
     
    Older than one year from when it was moved into deleted items folder
  • Tuesday, May 08, 2012 6:44 AM
    Moderator
     
     
    I still see deleted items older than 1 year

    Hi jwestrock,

    Do the items show expired in Outlook? If yes, please see this similar post:

    Retention Tag Expired Items (SP1 & SP2 bug?)

    http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/fe60d480-ae0a-4c55-b8a8-bb7c42d5e7de/

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Frank Wang

    TechNet Community Support

  • Tuesday, May 08, 2012 2:10 PM
     
     

    I reset it for 60 days and I do see retention policy but it didnt remove any items. here is a screen shot

  • Tuesday, May 08, 2012 5:06 PM
     
     
    I do see where it does tag it however it is stamping it from today and wont permantently delete until a year from now (I set it back for 365 days). How can I set it to start when the message was deleted by the user. I desperately need to do some type of cleanup
  • Wednesday, May 09, 2012 5:56 AM
    Moderator
     
     
    I do see where it does tag it however it is stamping it from today and wont permantently delete until a year from now (I set it back for 365 days).

    Hi jwestrock,

    Do you mean the items do show expired in Outlook cached mode? How about in OWA?

    Have you read the following blog?

    Exchange 2010 SP1, Outlook 2010 Cached Mode, and Retention Policies - Why do my items show expired in Outlook, but are not being removed by Exchange?

    http://blogs.technet.com/b/richardroddy/archive/2010/12/14/exchange-2010-sp1-outlook-2010-cached-mode-and-retention-policies-why-do-my-items-show-expired-in-outlook-but-are-not-being-removed-by-exchange.aspx

    I need to confirm whether your question is the same scenario.


    Frank Wang

    TechNet Community Support

  • Wednesday, May 09, 2012 2:17 PM
     
     
    I am running Outlook 2010 and cached mode (its a laptop). When I ran the job it stamped all my deleted items to be deleted after one year from yesterday rather than delete from when they were moved into deleted items. When I launch OWA I dont see where it tags the message but there is a button that shows retenion policies when I right click the message
  • Friday, May 11, 2012 2:03 AM
    Moderator
     
     
    When I ran the job it stamped all my deleted items to be deleted after one year from yesterday rather than delete from when they were moved into deleted items.

    Hi jwestrock,

    I'm still researching the issue and find some other people report the same results as yours.

    That is: the Deleted items folder has _NO_ retention tag on it and the item gets moved into Deleted items folder from a folder _without_ a retention tag in place, if you  create a DI RPT---Age: 365days—Action:Permanently Delete, and run the Start-ManagedFolderAssistant immediately, the old deleted items sit in the Deleted items folder will be purged in 365days. The result is the same as the 2nd example's in the following link:

    How Retention Age is Calculated

    http://technet.microsoft.com/en-us/library/bb430780.aspx


    Frank Wang

    TechNet Community Support