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AnswerFree-busy PF messed up on Exchange 2007

  • Tuesday, November 03, 2009 6:56 PMCarolWMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I have a problem with the free busy PF on Exchange 2007 which has lost its replicas (due to a nasty experience with SP2 which I don't want to go into here). Outlook 2003 users cannot access free-busy and running outlook /cleanfreebusy gives the error "unable to clean your free/busy information on the server". PFDavAdmin gets a 404 (not found) error when I try to access the folder's replicas.

    I have tried this with no success: http://support.microsoft.com/kb/945602/en-us

    >get-publicfolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Recurse | fl name,Replicas

    Name     : SCHEDULE+ FREE BUSY
    Replicas : {}

    >Set-publicfolder -identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Replicas "<server>\Public Folders\Public Folder Database"

    Set-PublicFolder : Cannot save the object '\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY
    '. Please make sure that you specified the correct Identity and that you have the necessary permissions to save it.
    At line:1 char:17
    + Set-publicfolder  <<<< -identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Replicas "<server>\Public Folders\Public Folder Database"


    I have Exchange Organization Admin, Server Admin and Public Folder Admin. I was able to add replicas on other PFs using the same account.

    I have already tried the Exchange 2003 method to reset the system folders. It did remove the sub-folders under this PF but I am still unable to add the replica to this root SCHEDULE+ FREE BUSY folder.


    Does anyone know a way I can force that replica setting?


    TIA,
    Carol


    http://www.wapshere.com/missmiis

Answers

  • Thursday, November 05, 2009 10:18 AMCarolWMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    OK it's fixed now, with help from a MS PSS guy.

    In the properties of the Mailbox Databases, under Client Settings, the Default public folder database was still referencing the old server.

    Interestingly there is still no CN=Folder Heirachies in ADSIEdit under Exchange Administrative Group (FYDIBOHF23SPDLT) so I guess that was never needed.

    Also I should add that I did not remove anything. The installation of SP2 failed on our production server. After a reboot it removed itself from AD. PSS are completely at a loss to explain why this happened. Fortunately I had already set up a DRP server with replicas of all PFs and SCR copies of the mail databases so we were able to resume service with no data lost.

    Carol

    http://www.wapshere.com/missmiis
    • Marked As Answer byCarolWMVPThursday, November 05, 2009 10:18 AM
    •  

All Replies

  • Wednesday, November 04, 2009 12:35 PM--Vinod-- Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Why dont you send few Meeting requests to EX2003 users from EX2007. and have all of them accept the meeting so that the meetings can be populated

    and who ever have issues in accessing the free busy have them launch OL with /cleanfreebusy switch
    Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
  • Wednesday, November 04, 2009 12:46 PMMichel de Rooij Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
  • Thursday, November 05, 2009 7:44 AMMike ShenMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi Carol,

     

    I would like to explain that it is normal the “SCHEDULE+ FREE BUSY” folder does not have a replica. For your reference, I have posted the result after running the same command on my mixed environment.

     

    Name     : SCHEDULE+ FREE BUSY

    Replicas : {}

     

    Name     : EX:/o=sinbe/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)

    Replicas : {Public Folder Database}

     

    Name     : EX:/o=sinbe/ou=First Administrative Group

    Replicas : {Public Folder Store (EWIN2K3ENTSP2)}

     

    Nevertheless, I would like to know whether the you are able to get the EX:/o=sinbe/ou=Exchange Administrative Group (FYDIBOHF23SPDLT) folder or the EX:/o=sinbe/ou=First Administrative Group (For Exchange 2003 users, it is normal the folder does not exist if it is a pure Exchange 2007 environment) replica information when running the command “get-publicfolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Recurse | fl name,Replicas

     

    If the two folders cannot be retrieved by using the command, please let me know:

     

    1. Whether the Organization in the environment has several Public Stores which contains Public Folder replicas. If yes, please run above command with –server switch to check whether you can retrieve the two folders information from other Public Folder store.

    2. If it is only one Public Folder store in the environment, I guess the two folders missed. You may need to run New-PublicFolder command to recreate them. For your reference:

     

    Exchange 2007 free/busy error 0x8004010f

    http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/8c13e6d6-201b-4cac-83ec-01b143d2c647

     

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    TechNet Subscriber Support in forum

    If you have any feedback on our support, please  contact tngfb @ microsoft.com 

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  • Thursday, November 05, 2009 8:20 AMCarolWMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    HI,

    I'm just waiting for someone from MS to phone me now.

    I've been through pretty much all of those documents, and yes I did eventually figure out that the replica is not required on the top level folder - only the sub folders. The KB is not clear on this point at all!

    I'm wondering now if it may be something along these lines: http://social.technet.microsoft.com/forums/en-US/exchangesvrgeneral/thread/0c512322-0c8e-4e74-90c4-145996fdfafb

    We have two Admin groups - the legacy 2003 one and the new 2007 one (and yes, free busy PFs exist for them both). However I can only see CN=Folder Heirachies under the legacy admin group. I don't know whether it should be under both - I hope the MS guy will clarify when he calls.

    Also it turns out no PFs are accessible from Outlook (2003 or 2007) though they are accessible from OWA, and all data is there. The two problems may well be linked.

    Carol

    http://www.wapshere.com/missmiis
  • Thursday, November 05, 2009 9:53 AMSatgurumss - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    this would most probably mean that the PF tree object is not in the correct place in the AD..search for the "CN=Public Folders" object under the E2K7 AG or under CN=Microsoft Exchange container from Adsiedit and if you see it there, move it to the CN=Folder hierarchies folder, restart the IS on the E2K7 server and it should take care of the issue.

    This would have happened, if you had E2K3 AG in the ORG, and removed the E2k7 server and re-installed it (if thats what happend when you instaled SP2). this would typically move the CN=Public Folders under CN=Microsoft Exchange container and you would see these kind of issues.
    • Proposed As Answer bySatgurumss - MSFT Thursday, November 05, 2009 9:54 AM
    • Unproposed As Answer byCarolWMVPThursday, November 05, 2009 10:14 AM
    •  
  • Thursday, November 05, 2009 10:18 AMCarolWMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    OK it's fixed now, with help from a MS PSS guy.

    In the properties of the Mailbox Databases, under Client Settings, the Default public folder database was still referencing the old server.

    Interestingly there is still no CN=Folder Heirachies in ADSIEdit under Exchange Administrative Group (FYDIBOHF23SPDLT) so I guess that was never needed.

    Also I should add that I did not remove anything. The installation of SP2 failed on our production server. After a reboot it removed itself from AD. PSS are completely at a loss to explain why this happened. Fortunately I had already set up a DRP server with replicas of all PFs and SCR copies of the mail databases so we were able to resume service with no data lost.

    Carol

    http://www.wapshere.com/missmiis
    • Marked As Answer byCarolWMVPThursday, November 05, 2009 10:18 AM
    •