Sign in
 
HomeOnline20132010Other VersionsLibraryForumsGalleryEHLO Blog
TechCenter >
> 
> 
Exchange users e-mails going to an external recipient appear from IMCEAX-_o=XMAIL+OU=Exchange....

Answered Exchange users e-mails going to an external recipient appear from IMCEAX-_o=XMAIL+OU=Exchange....

  • Wednesday, April 25, 2012 8:20 PM
     
     
    Sign In to Vote
    0

    I have a user that all of her e-mail when leaving our Exchange 2007 environment the FROM/REPLY TO address gets changed to a IMCEAX style address.  

    I can't find anything wrong with her mailbox, any suggestions on troubleshooting this?

    Her AD user object does have a \ character in the display name, CN and distinguished name.  We're not sure how that got their so maybe just renaming the object will fix this.  We haven't tried this yet as we don't control the AD objects, only the Exchange objects.

    Thanks, Jason

    Jason Meyer


    • Edited by JMeyer2009 Wednesday, April 25, 2012 8:25 PM
    •  
     

All Replies

  • Thursday, April 26, 2012 12:15 AM
     
     Proposed Answer
    Sign In to Vote
    0

    Have you disconnected and reconnected this mailbox recently?

    Whats the behaviour in Outlook web access? If it works well in OWA then it something wrong with the outlook profile or config

    Have you tried to clean nk2cache file in outlook n then send a test email?

    http://support.microsoft.com/kb/287623

    Lets open up outlook and click on new mail message

    Go to options and then click on Direct Replies to

    Check for option "Have replies sent to", See if it shows the correct name.  

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs: http://messagingserversupport.com

    • Proposed As Answer by Terence Yu Thursday, April 26, 2012 2:36 AM
    •  
     
  • Thursday, April 26, 2012 2:35 AM
     
     
    Sign In to Vote
    0

    Hi
           That the IMCEA encapsulation occurs is telling you that there is no valid       SMTP address for the user.
       1. It is nk2 cache file problem
       2. It is AD user problem. You can’t control AD object.
           Maybe you can create new database and move it to new database.
           If it doesn’t work, you can create X500 address for i.
           If it doesn’t work, you have to modify or recreate AD account.

    Terence Yu

    TechNet Community Support


    • Edited by Terence Yu Thursday, April 26, 2012 2:48 AM
    •  
     
  • Monday, May 07, 2012 7:14 AM
     
     
    Sign In to Vote
    0
    Hi
      Do you have any update on your issue ?

    Terence Yu

    TechNet Community Support

     
  • Monday, May 07, 2012 4:22 PM
     
     Answered
    Sign In to Vote
    0
    We found where one of our on premise identity management tools was messing up the legacy Exchange DN.   We fixed that and the problem went away.   Thanks for all of the other ideas/places to check for this type of error though.  Thanks.

    Jason Meyer

    • Marked As Answer by Terence Yu Tuesday, May 08, 2012 12:45 AM
    •