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QuestionExchange backup after applying SP2 - log files not truncated

  • Wednesday, September 23, 2009 3:39 PMA Khan Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Experts

    My Lab Env.
    2 windows 2003 DC/GC
    1 windows 2003 R2  / Exchange 2007 SP2 HT/CAS server
    2 windows 2008 CCR servers with exchange 2007 SP2 installed on both nodes

    I am running the windows server backup from active node to backup the databases to a network share , the backup completes successfully and i can see the backup files on the network share as well, but the log files are not getting truncated and on the SG properties the last full backup date is not coming up.

    Any thoughts or advise to resolve the issue will be appreciated
    Thanks
    Asif

All Replies

  • Wednesday, September 23, 2009 3:55 PMAmit TankMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I hope you are taking backup on Active node of CCR because Exchange 2007 native backup plugin supports on active node only...

    Details of Exchange 2007 SP2 in-box backup when running on Windows Server 2008

    Can you see any events about log truncation in event log?

    You can see the last full backup status with below cmdlet...

    Get-MailboxDatabase "Server\StorageGroup\MailboxDatabase" -Status | FL Name, *Backup*

    Amit Tank | MVP – Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com

  • Wednesday, September 23, 2009 4:23 PMA Khan Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have ran the cmdlet and it shows blank against the last full backup
    in the events I can see two event errors for both SG's

    event 9782, MSExchangeIS
    Exchange VSS Writer (instance 9951b166-e7a4-4267-bc6b-15f3d05507d7:2) has unsuccessfully completed the backup of storage group 'SG02'. No log files have been truncated for this storage group.

    Thanks
    Asif
  • Wednesday, September 23, 2009 4:26 PMAmit TankMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Seems backup is failing, do you get any error related to backup failure in event log other than id 9782 and the report of backup may give more detail on failure...

    Amit Tank | MVP – Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com

  • Wednesday, September 23, 2009 4:34 PMA Khan Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    event 2007, ESE
    Information Store (424) Shadow copy instance 2 aborted.

    where i can get the report of backup?
    thanks
    asif
  • Thursday, September 24, 2009 7:22 AMKonrad Sagala [Exchange MVP]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Does your disk configuration include mount points? IT's still a problem to fix next rollup with back up Exchange data on mount points. You also must check full backup option in wizard (or use -vssFull switch with wbadmin).


    Regards, Konrad Sagala
  • Thursday, September 24, 2009 12:54 PMA Khan Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    what i found out if i am doing the backup on the local hard drive it worked and log files truncated
    but when its a network share I have the issue, any thoughts
    thanks
    asif
  • Sunday, October 25, 2009 5:46 AMChasBoston Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the exact same problem.  Any updates on this?

    Thanks.
  • Friday, October 30, 2009 3:15 PMCapecol Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Check that exchange backup service has been crated ant services snap-in, if no unistalled Windows server Backup and installaed again, after this services is created server backup can perform log truncation.
    Capecol MCSA - MCTS Exchange Server 2007
  • Tuesday, November 24, 2009 9:17 AMadeb_be Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello,

    We experience the same issue with a similar config.

    VSS Copy and VSS Full failed with same error. backup taken on active node.

    When trying to do a restore, the "Applications" is grayed out (only Files/folder & Volumes is available)

    Could you be more precise on the service name I have to verify ?

    (in the mean time we tried to uninstall / reinstall Windows Backup, this didn't helped)

    In addition we only found wsbexchange.exe in the source of the SP2, but I don't know if this exe must be present into a patched system itself.

    Thanks
  • Tuesday, November 24, 2009 12:00 PMCapecol Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Of course, the name of the service is Microsoft Exchange Server Extension for Windows Server Backup this service also appears in Microsoft Exchange Server 2010

    the problems is that the windows server backup can not succesfully register the extension at the Exchange side....i´m looking for more relevant information to give us a good feedback.

    Cheers
    Capecol
    MCSA - MCTS Exchange Server 2007
  • Tuesday, November 24, 2009 4:14 PMadeb_be Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thanks, with you information I check the log of the install and by example for sc.exe regarding the install a get a success status :

    [23/11/2009 12:23:54] [2] Process standard error:
    [23/11/2009 12:23:54] [2] Ending processing.
    [23/11/2009 12:23:54] [2] Beginning processing.
    [23/11/2009 12:23:54] [2] Starting: C:\Windows\system32\sc.exe arguments: create wsbexchange binpath= "C:\Program Files\Microsoft\Exchange Server\bin\wsbexchange.exe" type= own start= demand error= ignore obj= LocalSystem DisplayName= "Microsoft Exchange Server Extension for Windows Server Backup"
    [23/11/2009 12:23:54] [2] Process standard output: [SC] CreateService SUCCESS

  • Wednesday, November 25, 2009 8:29 AMadeb_be Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    A quick update.

    At installation time (A) was passive and (B) active.

    The log of (A) is the one here upper, the log of (B) don't have information about the service. The node (B) don't have the service the node (A) have the service and is able to backup without error.

    We upgraded in this way without any error.

    http://www.howexchangeworks.com/2009/08/upgrading-exchange-2007-ccr-to-sp2.html

    I think that the service is only registered on the node where you run : setup.com /UpgradeCMS
  • Friday, November 27, 2009 3:35 PMadeb_be Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Ok,

    The log clearly show that this step is performed only during the /upgradeCMS part. And this part is made only on one node. We have 2 options:

    - Try to re-run /upgradeCMS on the other node
    - Apply all reg key and service installation (using sc.exe) on the failing node.

    Is somebody already tried this ?

    But, I'm not sure to stay in a supported scenario.

  • 17 hours 4 minutes agoMichel_NL Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the exact same problem, exchange 2007 SP2 on server 2008 in a CCR environment. (no solution yet)

    When you follow the manual http://www.howexchangeworks.com/2009/08/upgrading-exchange-2007-ccr-to-sp2.html
    the backup service is only installed on the passive node (when you start) which is the node where /upgradeCMS is first run.

    After finishing the manual, you can't rerun /upgradeCMS, it's giving the error:


    ----------------------------------------

    Welcome to Microsoft Exchange Server 2007 Unattended Setup

    Preparing Exchange Setup

    The following server roles will be upgraded
        Clustered Mailbox Server

    Performing Microsoft Exchange Server Prerequisite Check

        Clustered Mailbox Role Checks    ......................... FAILED
         The installed version of the Exchange Server 2007 clustered mailbox server
    role is the same or later than the version you are attempting to upgrade to. Ins
    talled version: 8.2.176.2


    The Exchange Server Setup operation did not complete. For more information, visi
    t http://support.microsoft.com and enter the Error ID.

    Exchange Server setup encountered an error.

    -----------------------------------------------

    I'doing some tests at the moment, do you also have some feedback on what you've already tried?

    I was thinking about doing a repair install somehow if it works.