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AnswerEvent ID 4523 - ClusSvc. Help

  • Tuesday, November 03, 2009 11:59 AMJason2234 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi all

    I'm getting the following message in event viewer ever 5 minutes.

    Event ID: 4523
    Source: ClusSvc
    Category: Membership Mgr

    Majority Node Set resource has failed a status check for file share '\\Tom\mns_fsw_dir_exch64'. The error code was '53'. Please ensure that the file share is configured properly and that the cluster service account has write permission on the file share.

    Now i do understand the error and i know why i'm getting it.
    Tom no longer exists, it was removed (not sure why) before i got here. Tom comes up in exchange 2007 console in client access and hub transport but obviously doesn't do anything. I've looked through the cluster admin setting for Tom but i've not found anything.

    Any ideas how to fix this problem?

    Thanks

    Jason

Answers

  • Monday, November 09, 2009 2:01 AMJames-LuoMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    You can verify if the Tom exists in AD by using ADSI Editor

    Expand to Configuration Container->CN=Configuration, DC= Domain_Name ,DC=com->CN=Services ->CN=Microsoft Exchange->CN= Your_Organization_Name->CN=Administrative Groups ->CN= Your_Administrative_Group_Name->CN=Servers

    Under the “CN=Servers” node, you can see the installed exchange servers. This is the place to remove the server if the server hasn’t been removed successfully and the configuration entries still in the AD. Please do a full backup for the server and AD if you want to perform this method

    And, the recommended method is to use RecoverServer switch to recover the Tom server, and then remove it with regularly way again.


    James Luo
    TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx)
    If you have any feedback on our support, please contact tngfb@microsoft.com

All Replies

  • Tuesday, November 03, 2009 1:16 PMMike Crowley Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    In the "cluster core resources" area of the Failover Cluster Management mmc you'll find the FSW resource.  Delete or modify it here.

    But if you DO delete it, ensure you create another one or change the quorum model as necessary.

     


    Mike Crowley  A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator



    • Proposed As Answer byMike Crowley Tuesday, November 03, 2009 1:16 PM
    •  
  • Tuesday, November 03, 2009 1:22 PMRajnish R Sharma Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    An error 4523 is "The network path was not found."  So it's having trouble connecting to the share.  Recheck the steps you took to set it up and ensure that you granted the proper permissions.

    probabaly you need to configure the share again

    http://technet.microsoft.com/en-us/library/bb124922.aspx 

    http://support.microsoft.com/kb/921181 


    Raj
  • Tuesday, November 03, 2009 1:36 PMMike Crowley Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Rajnish, thanks for the followup to many of my threads!  :)  If you'll read the comments above, Jason clearly states that the computer in question is no longer around.
  • Tuesday, November 03, 2009 2:33 PMJason2234 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    lol you've lost me :)

    I can get into cluster Administrator. i'm not sure how to access the failover cluster management mmc
    Please not that tom isn't on the cluster as a machines, its not any where apart from on exchange in 2 windows and in this error message.

    Jason
  • Tuesday, November 03, 2009 3:11 PMMike Crowley Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Aha, is this Windows 2003?  Windows 2008 has the failover cluster management mmc 2003 its called cluster administrator.  Point is, within the cluster xxx mmc there is an option for quorum settings.  If your cluster uses a file share wittness (FSW) then you'll have a resource defined for the file share itself.  If this server is gone (tom) you can simply delete the resource and that error will go away.  BUT you should have a FSW if you have a 2 node cluster without shared quorum disk.  So you'll want to configure another server to act as the FSW if this is the case.
  • Tuesday, November 03, 2009 4:02 PMJason2234 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    oh dear :)

    well i've looked through every setting and tom is listed nowhere! On "file share" tom isn't listed and the "local quorum" settings don't list tom either.
    stupid error but something somewhere is sending it
  • Tuesday, November 03, 2009 5:02 PMMike Crowley Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    so under "file share" you have another server listed, and this resource is online?  (let me see if i can find a 2003 cluster to look at and post back).
  • Wednesday, November 04, 2009 6:23 AMJames-LuoMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I assume that your cluster is CCR, please correct me if I have misunderstood it

    Please refer this article to check your current FSW setting

    Also, please run ExBPA against the CMS for health check

  • Friday, November 06, 2009 3:02 PMJason2234 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Right well i've been messing.

    Tom is basically nowhere except for in exchange. In exchange management console it is listing Tom under the server configuration and is in client access and hub transport. Tom is in these 2 places along with the server that we do have which runs the webmail (harry). I'm guessing that tom used to provide the owa services either with harry or on its own but was just not removed properly when it was removed.

    I'm guessing that if i remove tom from exchange all together then i won't get the error message anymore but i have no idea how to remove it!

    Jason
  • Monday, November 09, 2009 2:01 AMJames-LuoMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    You can verify if the Tom exists in AD by using ADSI Editor

    Expand to Configuration Container->CN=Configuration, DC= Domain_Name ,DC=com->CN=Services ->CN=Microsoft Exchange->CN= Your_Organization_Name->CN=Administrative Groups ->CN= Your_Administrative_Group_Name->CN=Servers

    Under the “CN=Servers” node, you can see the installed exchange servers. This is the place to remove the server if the server hasn’t been removed successfully and the configuration entries still in the AD. Please do a full backup for the server and AD if you want to perform this method

    And, the recommended method is to use RecoverServer switch to recover the Tom server, and then remove it with regularly way again.


    James Luo
    TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx)
    If you have any feedback on our support, please contact tngfb@microsoft.com
  • Wednesday, November 11, 2009 1:07 AMJames-LuoMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Any update?
    James Luo
    TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx)
    If you have any feedback on our support, please contact tngfb@microsoft.com