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Outlook clients gradually all defaulting to disconnected
Outlook clients gradually all defaulting to disconnected
- Hi There, Over the last week or so a couple of outlook clients have been experiencing problems, but the number of these has increased a lot today: some have received authentication popups when they open outlook (this usually defaults to the exchange-server\username instead of domain-name\user-name). their connection status is disconnnected (also happens if they click cancel on the popup) If they enter their domain\user and password they are connected for a while but sometimes are either prompted for same server credentials again, or credentials for antoehr server such as DC.. I'm not sure if these are related but: A couple of clients also had trouble connecting to the domain with time synchronization errors.. Another couple of clients also didn't have their drive mapping correctly. One of these I got to shutdown his PC, I reset his password on the server, then forced a replication between DC's, got him to startup his PC - and the problem resolved. However it happened again today.. Any suggestions of what might br the problem here / how I might correct it?
Answers
- Thanks for the suggestions all.. I ran DCDIAG on our primary DC but all tests passed.. This is event log errors on our PDC - application: 1030 Userenv - Windows cannot query for the list of Group Policy objects 1058 Userenv - Windows cannot access the file gpt.ini for GPO CN={25.. - System: 1014 DHCP Server - The following problem occurred with the Jet database -1032 1059 DHCPServer - The DHCP service failed to see a directory server for authorization. We did an after-hours reboot of all our servers anyway and the problem seems to have ceased for now :)
- Marked As Answer byXiu Zhang - MSFTMSFT, ModeratorFriday, November 06, 2009 8:14 AM
All Replies
- Some thing going on AD. Check if DC's are replicatiing fine. Run DCDIAG from the DCs. Try to refresh the domain connection with the clients (take a couple of problematic PCs out of the domain and then reconnect them back to the domain.). See if that makes a difference. Also try creating couple of new test users and see if they have the same issue.
Raj It seems that DC not work normally,please check the health on GC/DCs.
Also please try to run ExBPA on Exchange Server to have a health check.
Regards,
Xiu- Was any recent changes has been done on AD? i mean Windows Update/Hotfix etc.
as other friends suggested look for broken AD replication etc. and dig deep in the applogs
Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3| - Thanks for the suggestions all.. I ran DCDIAG on our primary DC but all tests passed.. This is event log errors on our PDC - application: 1030 Userenv - Windows cannot query for the list of Group Policy objects 1058 Userenv - Windows cannot access the file gpt.ini for GPO CN={25.. - System: 1014 DHCP Server - The following problem occurred with the Jet database -1032 1059 DHCPServer - The DHCP service failed to see a directory server for authorization. We did an after-hours reboot of all our servers anyway and the problem seems to have ceased for now :)
- Marked As Answer byXiu Zhang - MSFTMSFT, ModeratorFriday, November 06, 2009 8:14 AM
- PS: Sorry my posts are hard to read. Firefox seems to lose all CrLf for some reason..
Thanks for the suggestions all.. I ran DCDIAG on our primary DC but all tests passed.. This is event log errors on our PDC - application: 1030 Userenv - Windows cannot query for the list of Group Policy objects 1058 Userenv - Windows cannot access the file gpt.ini for GPO CN={25.. - System: 1014 DHCP Server - The following problem occurred with the Jet database -1032 1059 DHCPServer - The DHCP service failed to see a directory server for authorization. We did an after-hours reboot of all our servers anyway and the problem seems to have ceased for now :)
Problem has been solved after re-boot servers??- This is event log errors on our PDC - application: 1030 Userenv - Windows cannot query for the list of Group Policy objects 1058 Userenv - Windows cannot access the file gpt.ini for GPO CN={25.. - System: 1014 DHCP Server
Just a note: these errors can usually be resolved by running the following command:
dfsutil /purgemupcache
(It avoids the trouble of a complete reboot).
I get those errors too. I don't THINK they are causing your problem.
