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QuestionOutlook 2007 Default Printer is at the Bottom of Printer List

  • Friday, October 30, 2009 2:48 PMRiceking Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    This is probably an easy one....

    User is running WinXP SP3 and Office 2007 SP2. 
    We have a Server 2003 AD and Exchange 2003. 

    Her Default printer (a network printer) is set in her Windows profile (printers and faxes folder) and picks up fine in Excel and other software.
    But, in MS Outlook when she clicks on Print, there is blank in the Printer: box.  Also, in the printer drop down list, her default printer is at the bottom of the list and missing the last half of the printer name.

    The local admin profile on this XP box has no problems and other users are fine with that network printer.

    Any ideas?

    Thanks
    Rice
     

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  • Friday, October 30, 2009 3:43 PMWill Shepherd Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    This sounds like something is corrupt with this users printers.  I would remove all the printers from the user, reboot and then re-add them back in.

    Thanks

    Will
    Will Shepherd - MCSE/MCITP/MCTS (Windows 2008,Exchange 2007,OCS 2007)
     
  • Friday, November 06, 2009 4:14 AMMike ShenMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi Rice,

    Any update regarding the issue?

    Thanks,
    Mike