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Questionoutlook 2007 slow TO SYNC

  • Friday, November 06, 2009 11:39 PMSatanMat Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I've been trying to research this and been shut out.  

    I'm having issues where Outlook is very slow to sync.   

     I am NOT having sync errors ( well sync just never finishes) it is SLOW so sync.

    Outlook is not slow, it moves around just fine.  Sync however starts, and then about 25% of the way in decides to start looking for stray kittens along the way home wondering what they might need. (sorry)
    So I have users who can only get new mail when they quit outlook, and restart it then sync starts again, loads some new mail and then wanders off again.


    I have 30 users in our org.  all of them XP laptops, GigE, core2Duo /w 2gigs ram.   so no we don't have _really_ old equipment.
    Our exchange server is w2k8-64 4 gigs Ram, quad 3 ghz Xeon. nothing else runs on that server.

    thoughts?  

All Replies

  • Saturday, November 07, 2009 8:26 AMRajnish R Sharma Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Your clients are on mapi connections or on RPC over Https?
    Its normal in case of RPC over https , how ever its should not happen in case of MAPI connections.
    Raj
  • Monday, November 09, 2009 8:14 AMXiu Zhang - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Synchronization takes longer than expected in Cached Exchange Mode in Outlook
    http://support.microsoft.com/kb/821299

    Top client/server support issues in Microsoft Exchange
    http://support.microsoft.com/kb/887271

    Regards,
    Xiu
    • Proposed As Answer by--Vinod-- Monday, November 09, 2009 3:26 PM
    • Unproposed As Answer bySatanMat Monday, November 09, 2009 6:50 PM
    •  
  • Monday, November 09, 2009 3:27 PM--Vinod-- Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Is it happening to all users? I would first test the application log on exchange side to make sure the OAB is generated properly and there are no errors with same. I would also force the OAB generation from server end.



    Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
  • Monday, November 09, 2009 6:54 PMSatanMat Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Oh, nice... I've disabled RPCoHttps...

    let us see where that gets us... I've had a few users restart Outlook and am testing it out now.


  • Monday, November 09, 2009 7:30 PMSatanMat Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    That first one does not apply, don't have any windows mobile devices.

    the second... good info.  slogging through it all, but as stated in another response, i've disabled RPC, still waiting to see if that helps.