Compliance Forum

Excluding Sub-Folders in MRM Policies

Tue, 01 Dec 2009 19:52:33 Z

We are going to start utilizing Exchange MFM and Managed Content Settings.

We will need Inbox (Root folder ONLY), Deleted Items (Root and Subfolders) and Sent Items (Root) to have 60 days retention period. What is the best approach to create these policies while excluding the subfolder under the Inbox?

Thanks,

MRM - Deleted Items and retentions

Tue, 24 Nov 2009 12:22:40 Z

Hello,

I have a question that I hope someone can help with. I am creating an MRM policy to remove items in the deleted items default managed folder. The policy has a retention period of 7 days and is configured to "Delete and Allow Recovery" The retention period starts "when item is moved to folder".

I understand the 7 day retention period will commence after the Manage Folder Assistance has date stamped the emails. However the items are not being deleted after the assistance runs again after 7 days. Does the "when items is moved to folder" still apply when the item is moved to deleted items by deletetion process rather that the user manually moving the email?

Please can anyone assist?

* * The underlying connection was closed: Could not establish trust relationship with remote server.

Tue, 24 Nov 2009 03:37:28 Z

Hello,

Thank you for reading, I am having issues with my HMC environment and was wondering if anyone has come across this. I have done just about everything I can think of. When I try to add users I am getting the following error message "* * The underlying connection was closed: Could not establish trust relationship with remote server." This is when I do it from the web console. I can't add users manually AD, because they get the entire GAL of all domains as this is a hosted solutions. Has anyone ever seen this before?

MRM - Different retention levels

Tue, 17 Nov 2009 15:00:44 Z

Hi all,

Been away from Exchange for some time and I've found out the hard way that technology knowledge is perishable (use it or lose it). As such, I'm having a hard time wrapping my mind around MRM.

We have 4 retention levels we're looking to implement. They are:

Exempt - these people are allowed unlimited retention (yes, I know...I've fought it tooth and nail, but lost that battle).
2 Years - allowed two years of mail
6 Months - allowed 6 months or 180 days of mail
30 Days - allowed 30 days of mail.

PSTs will not be allowed, and an archiving solution has been shot down. This leaves us with MRM. Any policies would be applied to all mailbox items. Or at the very least, inbox and sent items. Your thoughts and suggestions would be GREATLY appreciated.

Thanks!

How do I give a different set of Inbox policies to different users?

Fri, 29 Aug 2008 17:49:45 Z

I understand how to use Manged Folders and Managed Folder Mailbox Policies but I can't figure out how to give a different set of Inbox policies to different users. For example, Execs would have a inbox retention of 180 days, while everyone else would have 30 days.

Thanks for your help
Chad.

I need to reconfigure my Exchange 2003 Enterprise Server from one ip with three sub domains to 4 ip address and so sub domains

Fri, 06 Nov 2009 16:07:41 Z

I must effect this change in order for the reverse lookup to work properly according to charter. I don't know if this is correct or where to begin. I am in the dark of the backwoods of Northern Michigan

Managed Folders - Entire Mailbox

Thu, 05 Nov 2009 23:22:54 Z

If I set a new Managed Content Setting policy on the entire mailbox, would that policy also effect any Custom Folders that have their own retention policy?

HMC 4.5

Fri, 23 Oct 2009 11:21:44 Z

Hi All,

I have implemented hmc 4.5

I created a new storage group in my exchange 2007 (CCR) and I need involve with my provision.

How can I

JML

jml

Exchange 2007 rewrites text/plain section of multipart/alternative emails??

Thu, 22 Oct 2009 19:49:55 Z

Hello...

Exchange 2007 apparently has some underlying function that rewrites the text/plain section of a multipart/alternative email and substitutes it with the text contained in the text/html section without the html tags. I guess I could see some utility for this but in the cases where the text/plain section is different (by design) from the text/html section it just makes a mess. Changing the POP3 properties of a user's mailbox has no effect.

Is there a way to turn off this function?

IP Restructuring

Thu, 22 Oct 2009 21:17:45 Z

Hi we are running out of IP's on our network and we want to change the subnet mask to increase the available IP's on our network. We are currently running a mask of /23 and want to move to a /21. We have a flat network with no routers and using DHCP. I will like to know if by changing the mask on our network will cause any issues with AD 2003 and Exchange 2003? We are not running a exchange cluster.

Thanks in advance for any assistance.

Exchange Rewrites text/plain section of multipart/alternative emails??

Thu, 22 Oct 2009 19:51:36 Z

can I disable the TNEF format in journaling?

Thu, 17 May 2007 16:05:50 Z

Hello all,

Hope this is possible. It looks like journaling in Exchange 2007 makes the journaled message into a TNEF attachment. Is there any way to not turn the attachment into a TNEF?

Several things I've noticed about this which are BAD and possibly not compliant.

1. TNEFs are bigger than the original message.
2. Plain text messages are transformed into RTF.
3. Downloading messages via Pop3 is missing the message body.

The journaling process claims to attach the original message "unaltered". Transforming the message into TNEF is not leaving it "unaltered". I hope someone here can help me out on this!

Regards,
Roy

Journaling in SBS 2003

Thu, 14 Jun 2007 22:28:43 Z

For federal compliance for a client of mine I need to set up email journaling on a SBS 2003 box. I have many many articles on this for Exchange 2003 but none on Small Business Server 2003. Can someone please point me to an article on if/how I can perform this on SBS 2003 or if they have done so themselves how they accomplished this? Thank you.

Brian

New 2007 User Needs Help fine tuning Managed Folder Policies

Thu, 15 Oct 2009 21:22:11 Z

Hi all,

We have just recently upgraded to exchange 2007, and are now setting up retention policies. All of our policies are for moving items from a default folder to another default folder (Inbox to Deleted Items). I have the Managed Content Settings created for the Inbox, and the 'Action to take at the end of the retention period:' is Move to the Deleted Items folder. The policy works and moves items based on how old they are, but it creates an Inbox folder inside the Deleted items. Is there a way just to move the message in the Deleted Items folder and not create a new folder?

Also I have a lot of users that create personal folders within their Inbox folder. When the policy is ran against the Inbox folder it also looks at any personal folders and moves items older then the retention period as well. Is there a way to have it only look at the Inbox and nothing else?

Thank you for any help.

Domino Server 5.0.13 from Exchange 2007

Sun, 06 Sep 2009 04:32:53 Z

I'm migrating process Migration from Domino server 5.0.13 to Exchange 2007 Server sp2 in Windows 2008 SP2 environment, when configure Microsoft Transporter Suite and synchronization implement of contacts Ok. For part of the Free / busy compatibility errors Vercions for Domino Server System 5.0.13

The tool is possible the configuration.

exchange journaling and outlook searches

Tue, 29 Sep 2009 18:39:04 Z

hi there

We are in the midst of migrating from exchange 2003 to 2007
EX2003 allowed us to archive all email to and from a specific storagegroup to an email account
I found with 2007, i can do the same with "journaling" however the emails being copied to the account are wrapped around an attachment, and are not easily searched using outlook search folders. We frequesntly use outlook search folders to search though older emails.
What is the best approach for us to either not have the emails wrapped in an atatchment, or be able to make a search folder and have it search within the attachments for key words

thanks

lee

Exchange 2007 MRM "All Other Folders"

Wed, 30 Sep 2009 00:16:25 Z

I have a client that is fusterated at the changes around mailbox manager > MRM.

They are used to setting 5 yrs retention on sub folders of Inbox, and 1 yr retention on Inbox. Is this possible in 2K7? I read somewhere that they were going to add this back in??

Second, How do we replace the function of the "System Cleanup" folder?

Erorr code 81000306

Mon, 31 Dec 2007 14:37:27 Z

Hello all,

when i try to sign in my msn messanger it display erorr code 81000306, therefore please solve such problems

Thanks in advance

jemal

Sharing Managed Folders

Fri, 28 Aug 2009 20:27:11 Z

I haven't looked at managed folders in a long time, but a requirement has recently come up in our company for users to share data and then archive it off after a certain amount of time.

Can you have a shared managed folder or would this be resource mailbox with a managed folder that everyone copies messages to?

prevent message deletion from mailbox.

Fri, 28 Aug 2009 00:56:34 Z

can anybody help me how to prevent user to delete messages from their mail box, our company policy is not to delete any message in any mail box.
we have exch 2007 and outlook 2007

thanks
kazim

block incoming outgoing mails except one domain

Tue, 18 Aug 2009 13:07:03 Z

I am using exchange 2003 standard edition, i would like to block external incoming outgoing mails for all the users except one external domain..can anyone please advise?

Journaling e-mail sent to external domains

Wed, 19 Aug 2009 14:11:24 Z

We have Exchange 2007 SP1.

We have to journal and archive all messages which are in and outbound and sent to a specific list. Unfortunately, the list is mixed and there are external email addresses and whole domains. To my knowledge, one can only journal messages sent to a certain email address or email enabled distribution group which in effect contains only email addresses. How can I add whole domains there? The list is at the moment almost 500 records long and most of it are domains, not emails.

Thanks, Luka

Journal to public folder shows as post instead of message

Wed, 05 Aug 2009 02:07:50 Z

We are using SBS2003 and have enables journaling. Messages are journaled to a public folder with a copy to another mailbox.

However, when we view the message in public folder, it shows as post (Discussion) instead of message. This issue only applies to mails received from external source (that is, mails that was not generated by exchange users). Mail generated by exchange users will show as message.

How do we go about correcting this issue?

We do not need envelope journaling but do require BCC journaling

History
This machine was rebuilt as the active directory was accidently deleted. We have managed to retain the exchange EDB and STM file by replacing the new EDB & STM with the original EDB & STM file

The new build uses the same domain, etc (including hardware, IP, etc) and SP2 was applies for Exhange 2003

Compliance laws in Banking industry

Sat, 08 Aug 2009 15:29:42 Z

Hi Guys

Does anyone know (or know where I can find good, reliable information) about laws relating to compliance/governance of messaging in financial companies? Our company is about to be taken over by a UK bank (we're in the UK too) and I wanted to do some advance reading of how that would affect us, since we would presumably have to adhere to their standards.

Any help appreciated!

Sizing of Exchange Journaling

Sun, 09 Aug 2009 09:40:49 Z

Hi,
I am looking at sizing (server + storage) for Journaling, is there a tool which can help me to do so. it is a green filed project so i do not have any exchange server to run MS tools. is there any figures in terms of incremental storage / CPU that i should consider, so that it accommodate my Journaling requirement.

Journaling uses TNEF, when the configuration is set to default

Tue, 30 Jun 2009 15:11:41 Z

I have a single Exchange 2007 server (with latest service packs) which does not seem to behave the same as any other with respect to TNEF (rich text) via Journaling. We journal directly to an external (non-exchange) SMTP service. For some reason, this server sends all journal mail in TNEF format.

In some respects, this is good - by preserving the exact copy from Exchange. But it also journals inbound internet mail in TNEF, which I would not expect.

I have trawled through the settings, as detailed in MSDN - TNEF Conversion Options. If I set the 'Never' rich text for the Journal recipient / connector / global domian - it converts the mail to plain text, which is NOT what I want.

Can I turn on logging or some way to trace when and where TNEF conversion is taking place?
Are there a bunch of registry or LDAP Directory settings that I can extract as a batch to try to understand where one may be incorrectly set.
Any in-depth detail will be greatfully recieved, before I pull the rest of my hair out.

Sender restrictions in exchange 2007

Mon, 22 Sep 2008 13:13:24 Z

I would like to create a rule in such a way that my users are able to send e-mail only to few specific customer domains they are working for.

For Example the users working in program A - should be able to send e-mails to the customer domain responsible for program A

exchange users working for Program B should be allowed to send e-mails to the customer domain responsible for program B

The users should be able to send e-mails to any other domain apart from the above and within the customers also they shouldn't be able to send to others.

I manage to do this in exchange 2003 by creating seperate send connector, Address Space & restricting the users by group. But this option is not available in exchange 2007.

Infact I tried doing this in exchange 2007 by creating Transport rule but that's not very effective. Pls suggest any other method to solve this problem.

per-recipient journaling...

Tue, 04 Aug 2009 12:52:02 Z

http://technet.microsoft.com/en-us/magazine/2006.12.journaling.aspx?pr=blog tells me I need Enterprise CALs to use the per-recipient journaling. I'm looking for my licensing information and can't find it. I'm under the impression there's no enforcement of CALs unlike previous versions of Exchange. Am I right about this? With this in mind, should I be able to get per-recipient journaling to work regardless of the CALs I purchased? The reason I ask is because I can't get it to work and I want to eliminate the possibility of me not having the correct license. TIA.

Welcome mail to new user in Exchange 2003

Mon, 03 Aug 2009 05:51:14 Z

Hi everyone,

how we can send welcome mail from Exchange server 2003, or some alternate solution for this

thanks

Exchange 2003 OWA URL Injection Flaw

Thu, 31 Jan 2008 18:09:18 Z

Good morning, and welcome to my first post.

I am completely frustrated with the following issue:

In 2005 OWA was known to have a URL Injection Flaw that was never properly patched by MS. Normally, with end user training, it was not a big deal.

In 2006, MS patched a variety of other vunerability issues, still, to my knowlege, allowed this one to remain.

In 2008, now, with my PCI networks scans (quarterly), the CVSS code has been increased from 1 (minor) to 4 (critical) which, causes an automatic fail on any PCI scan.

Microsoft was contacted about the issue by a 3rd party, and recieved the following response:

http://exploitlabs.com/files/advisories/EXPL-A-2005-001-owa.txt

My question, was there another major release? I would think that this would have been rolled up into a Service pack at somepoint.

I contacted Microsoft Support, paid my money and was told that the only workaround at the current time is migrate to Exchange 2007 Enterprise. I find that, not only insulting, but out of scope from a budgetary perspective.

NOW that this flaw is upgraded on the CVSS scale, does anyone know if Microsoft has any plans to remedy the situation?

My Thanks.

Journaling multiple mailboxes

Thu, 23 Jul 2009 20:34:34 Z

Currently, we are journaling two mailboxes. I have a journaling database and journaling recipient(mailbox) for each user mailbox being journaled. Management would like to journal 130 more mailboxes so we capture everything being sent or recieved from these mailboxes. Creating 130 more databases and mailbox recipients does not seem logical, is it common practice to have multiple mailboxes being journaled to the same journal recipient?
Thanks,

Eric

Exchange '07 Edition

Thu, 23 Jul 2009 23:53:43 Z

I have a client who has an Open License, and Exchange 2007 is contained within it. They have Exchange '07 deployed in their environment, but I'm unsure how to determine which edition of Exchange (Standard or Enterprise) was installed.

How to audit who created and/or deleted the mailbox in Exchange 2007

Fri, 17 Jul 2009 18:41:56 Z

We have about 9 admins now that have the right to add /delete a mailbox in 2007 and they all login
as themselves on the exchange 2007 box. All users are already in AD the 9 admins just add and /or
delete their mailbox. We need to know what security event ID and/or a script that would tell us who
had created that mailbox and/or deleted it. Suggestions, Comments, How-to's....anyone?

thanks

MRM Policy

Fri, 03 Jul 2009 18:49:21 Z

We have applied two ploicies under Mange Default Folders.

Policy 01 for Inbox: We keep iteams in the inbox for only 60 Days, After that, it moves any data to Deleted Folders
Policy 02: Any items older than 14 days, delete and allow recover.

We noticed that, after running Policy 01: same folder strucnte is created under Deleted Folders and it has items older than 60 days., which is working fine.
However, when Policy 2 runs, it only removes iteams from the root of deleted foldrs not sub folders.

Any Idea ?

Thank you,

Sammy

I can't install winXp home edition.

Tue, 25 Nov 2008 06:37:10 Z

I can't install my Windows Xp Home Edition(SP1) which I bought 4 years ago.

I bought a HP Media Center PC last month (10/22/2008) that the spec is below:

CPU: AMD Athlon64x2 Dual Core Processor 5200+ 2.61 GHz

RAM: 2G

* This PC does not include OS.*

Problem:

When I install my Windows Xp Home Edition(SP1), this PC freezes after,

1, system formated hard drive and shows "the computer will restatrt after 15 seconds..." on screen,

it froze when the time counts down to the last 1 second.

I unpluged the power cable and restart the PC again.The screen shows the installation is keeping going,

and the estimated instllation time is "39 minutes,37 minutes,36 minutes..."

2, the PC froze again when the screen shows the estimated time is 34 minutes.

I tried several times to install, but it always froze on same timing, 1 and 2 .

Does the Windows XP home can not accept the mother board, or the Dual Core CPU ?

Journaling Architecture Best Practice with Multiple Exchange Servers

Thu, 19 Mar 2009 01:28:32 Z

In an organization that has in excess of 5 exchange servers, is there a best practice for the defining of a journal store(s)?. All mail users must be journaled.

Should each server house its own journal store or should there be a central store that all servers point to for journalling.

With mulitple journal stores we will get multiple journal entries with inter-office mail when the receipients are across mulitple servers.

I do not see a specific recomendataion within the documentation. Thanks.

Mail Retention (Managed Folders)

Tue, 01 Jul 2008 16:33:49 Z

I'm trying to setup policies in Exchange 2007 that will mimic the functionality of our existing Exchange 2003 policies using mailbox manager. However, i'm finding that the exchange 2007 policies will only operate off of the message received date or moved to folder where as Exchange 2003 mailbox manger worked mainly off of the last modified date. This is somewhat of a big deal, as our users have relied on know that messages they actively use and update will remain in their mailbox as well as they rely on the outlook archiving feature to archive messages they need before they are deleted. Under the new policies in exchange 2007 neither of those will work. The method which outlook uses to decide what to archive no longer corresponds with the settings available in Exchange 2007, meaning that users will archive messages assuming they are saved but there will be this gaping hole between what gets archived and what Exchange 2007 deletes since the archive process in outlook goes off the modified date.

Is there any way to change this? It's so dumb that the exchange team gave us a dropdown to control how message retention is handled but completely left out an option to delete messages based on the modified date. This is really ruining our ability to move to Exchange 2007, as I will have to retrain our users or completely re-work our organization mail retention policies.

Exchange 2007 RMS Policy Application Agent

Wed, 09 Aug 2006 19:30:00 Z

Hi:

I've been exeprimenting with the RMS integration in Exchange 2007 Beta 2, and I'm not having any luck in getting the RMS Policy Application Agent to work. I've followed the instructions in the help file, and I've configured a transport rule, but when the rule attempts to apply the RMS template it fails and the message NDRs to the sender. The following event is logged on the hub transport server:

Event Type: Error
Event Source: MSExchange Messaging Policies
Event Category: PolicyApplication
Event ID: 6007
Date:  8/9/2006
Time:  2:45:45 PM
User:  N/A
Computer: E12MB
Description:
MSExchange AD RMS Policy Application agent encounters failure when applying policy 'cf5cf348-a8d7-40d5-91ef-a600b88a395d' on message '<280A80DED8F3CB47BA459008C406C4B25A213991@E12MB.e12test.local>'. MSExchange AD Policy Application agent will NDR this message. The details are as follows. 'System.Runtime.InteropServices.COMException (0x8004CF43): Exception from HRESULT: 0x8004CF43
   at RightsManagementWrapper.CRightsManagementWrapperClass.ProtectWithDoNotForward(BodyType BodyType, UInt32 bodyCodePage, IStream bodyStream, IStream bodyHtmlStream, RMAttachment[] attachments, UInt32 cAttachments, String[] recipientEmailAdrresses, UInt32 cRecepientEmailAddresses, String manifestFileName, UInt16 languageId, IStream& protectedAttachment)
   at Microsoft.Exchange.MessagingPolicies.RmSvcAgent.AutomaticProtectionAgent.TryCreateIrmAttachmentStream(EmailMessage message, UInt16 languageId, String template, String[] addresses, IStream& irmStream)'

Can anyone shed any light on this?

Thanks,

Andy Schan

Titus International Inc.

Disable Export

Wed, 01 Jul 2009 13:54:34 Z

Hi,

We are starting to deploy archiving and data retention in Exchange 2007 SP1 using Enterprise Vault 8.0 SP1. I'd like to restrict the ability of being able to drag and drop a message from Outlook to the desktop or any other folder structure. Users having this capability goes against our retention and compliance policies. Does anyone know if this is possible.

Thanks...

Message-id in Exchange

Tue, 30 Jun 2009 16:31:11 Z

Message-id from the header or journal envelope of each email is usually a reliable way to identify each unique email.

However, there are some cases where the message-id displayed in Outlook does not correspond to the message-id in the Journal copy.

But what, exactly, are the circumstances where this may occur?

Multiple Exchanges?
TNEF conversions?
Spam Filtering?

Is there any guidance available so i may try to trace when and how message-id's are differing.

Without this, I am not able to 'back-fill' the journal records with just missing data - as many items do not match by id and will be exported by mistake.