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General DiscussionSchema upgrade Exchange 2007 SP2 failed- AD configuration container inforamation for Exchange organization disappeared

  • Sunday, November 01, 2009 8:29 AMAbooArif Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi

    This post is just for information only  and may be helpful to  anyone who experience the similiar issue.

    While running schema upgrade prepareAD failed  with follwoing error.Exchange 2007 SP2 with Windows 2008

        Organization Preparation         ......................... FAILED

    Active Directory operation failed on dc01.xyz.com. The object 'CN=Address

    Lists Container,CN=exchange,CN=Microsoft Exchange,CN=Services,CN=Confi

    guration,DC=xyz,DC=com' already exists.

    Also we noticed the Exchange orgnaization information in the configuration conatiner has been disappered  after this. ExBPA and ADSIEDIT confirmed that there is no exchange information exists in AD. We cannot run the setup again as it fails with same error. But noticed that existing Exchange servers were up and running.

    Resolution - Problem happened due to  some permission issues happened in AD after the failed schema upgrade. Restoring the permissions to the default for  exchange configuration container resolved the issue. used the following command

    "DSACLS "CN=Exchange Orgnaization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xyz,DC=com" /S"

    Regards,

    Arif

    Arif

     

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  • Monday, November 02, 2009 8:20 AMXiu Zhang - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thank you Arif.

    It really would be helpful to others.

    I will change the type of this thread to comment.

    Thanks again.

    Xiu
     
  • Wednesday, November 04, 2009 7:01 AMSusheel Kumar Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Using these instructions ->  http://www.howexchangeworks.com/2009/08/upgrading-exchange-2007-ccr-to-sp2.html


    Environment:


    2 Mailstore servers in CCR configuration
    1 HUB/CAS
    1 Edge
    1 AD


    HUB/CAS and EDGE Upgraded secessfully.

    On Mailstore servers in CCR configuration

    First ran SP2 on the passive node in the cluster with setup /m:upgrade secessfull,  But setup /UpgradeCMS Failed with following Error:
    [PS] E:\Exchange SP2\E2K7SP2EN64>setup /UpgradeCMS

    Welcome to Microsoft Exchange Server 2007 Unattended Setup
    Preparing Exchange Setup
    The following server roles will be upgraded
        Clustered Mailbox Server
    Performing Microsoft Exchange Server Prerequisite Check
    Configuring Microsoft Exchange Server

        Clustered Mailbox Server         ......................... FAILED
         Active Directory server xxxx.xxxx.com is not available. Error message:
    A local error occurred.
    The Exchange Server Setup operation did not complete. For more information, visi
    t http://support.microsoft.com and enter the Error ID.
    Exchange Server setup encountered an error.

    Now my HUB/CAS and EDGE is working fine with SP2 however my cluster mailbox are not able to upgrade SP2.
    Inspite of this my exchange server is working fine.

    After this I tried to troubleshoot on the cluster mailbox with setup /prepareschema and the result as below:

    [PS] E:\Exchange SP2\E2K7SP2EN64>.\setup /prepareschema

    Welcome to Microsoft Exchange Server 2007 Unattended Setup

    Preparing Exchange Setup

    No server roles will be installed

    Performing Microsoft Exchange Server Prerequisite Check

    Organization Checks ......................... COMPLETED

    Configuring Microsoft Exchange Server

    Extending Active Directory schema
    Progress ......................... FAILED
    Active Directory server XXXXXX.DOMAIN.com is not available. Error message:
    The LDAP server returned an unknown error.


    The Exchange Server Setup operation did not complete. For more information, visi
    t http://support.microsoft.com and enter the Error ID.

    Exchange Server setup encountered an error.


    I would be really greatful if you please help me to resolve this problem.