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Proposed Answer The Exchange Server is in an inconsistent state. Only disaster recovery mode is available

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      Saturday, February 03, 2007 9:33 PM
       
       
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      I have a clean machine build and I am trying to install Exch 2K7 RTM. I have done this a few times - and this error is a first.

      The machine is a AMD Athlon 64 3200 - 2GB RAM.

      Windows 2K3 SP1 installed.

      IIS Enabled

      Framework 2.x, MMC, and PowerShell pre-requisites are installed.

      When I launch the Exchange Setup - get to the Exchange Server 2007 Setup - Introduction - and click Next - I get the error:

      The Exchange Server is in an inconsistent state. Only disaster recovery mode is available.

       

      Any feedback / help would be GREAT.


      Thanks...

       

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    • Wednesday, February 07, 2007 1:14 AM
       
       
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      I am experiencing the same problem. I've followed all pre-requisites and at one time it started working after I installed DNS on the server. Once I stopped receiving the error, I selected the "typical role" install and it begin another pre-requisites check and recommended several patch updates. After updating what was recommended, I begin to receive the error once again.
       
    • Monday, February 12, 2007 10:15 PM
       
       
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      any idea how to fix this? I am getting this now as well
       
    • Tuesday, April 24, 2007 5:30 PM
       
       Proposed Answer
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      Has anyone seen a resolution to this problem?

      UPDATE****

      OK here is how I fixed my problem.  This problem seems to relate back to the AD.  If you have installed Exchange 2k7 previous then the AD contains information about the Exchange server that must be removed.  I deleted the 2 MS Exchange containers in the AD Users and Settings.

      Then found a folder ExchangeSetupLogs and a file in there should be ExchangeSetup.log.  Opening this file you should see line like

      Exchange Configuration Container for the Organization is....
      Exchange Organization Container for the Organization is.....

      This means it found it's self in the AD.  I then went to the Domain Controller and ran ADSIEDIT.MSC. 

      Under Configuration --> CN=Configuration -->CN=Services 

      You should see CN=Microsoft Exchange.  All I did was remove this entire entry and everything underneath it.  The install works fine now.

      Hope this helps.
      • Proposed As Answer by Kirill Khromov Friday, October 14, 2011 3:00 PM
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    • Wednesday, April 25, 2007 9:28 AM
       
       
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      great hint to me. worked fine. Thanks a lot.
       
    • Saturday, April 28, 2007 4:38 AM
       
       
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      I have the same issue, however, AD coexists with Exchange Server 2003.  I'm concerned if I remove the CN=Exchange Servers object, it may render my Exchange Server 2003 environment inconsistent or inaccessable.
       
    • Monday, July 23, 2007 11:43 PM
       
       
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      I love your solution!! Worked great.
       
    • Tuesday, August 14, 2007 10:27 AM
       
       
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      Thx man !! You have just to save my life !!!!

       
    • Thursday, August 16, 2007 1:24 PM
       
       
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      Great solution! Thanks Lot

       
    • Monday, August 20, 2007 12:17 AM
       
       
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      I was in the same situation, given a 2003 exchange (prod.) and a down 2007 and unable to install.

       

      Go into asdiedit.msc....open cn = microsoft exchange, then look in cn=connections.  Simply delete the entry that shows the name of the offline server.  Reboot your machine/close exchange setup and you should be able to install... worked for me.

       

      Good luck!

       

      Chris

      MCSE 2003

       

       
    • Monday, August 20, 2007 1:46 AM
       
       
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      Additional Steps!!!

       

      See article http://support.microsoft.com/kb/937358

       

      After completion, run the adprep commands again... setup /prepareschema and setup /preparead.

       

      Run GUI install after this.

       
    • Friday, August 24, 2007 11:54 AM
       
       
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      Thank you all very much for this post...

       

       
    • Saturday, September 08, 2007 11:43 AM
       
       
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      This saved me alot of time, thnx for sharing J-M!
       
    • Tuesday, October 02, 2007 8:10 PM
       
       
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      Thanks for the post - this took care of this issue for me too!

       

       

       
    • Thursday, October 25, 2007 11:50 AM
       
       
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      Thanks Heaps !!!

       

      Saved me a heap of time as well.

       

      Your the man...

       
    • Tuesday, December 11, 2007 5:59 PM
       
       
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      Thank you for this fix, saved hours of toil.

       

       
    • Thursday, December 27, 2007 2:40 AM
       
       
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      does this install with all the same settings as before? I don't want to delete the org if it doesn't.
       
    • Thursday, December 27, 2007 8:04 AM
       
       
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      Hey Chris, this is Rich. No love on the sp1 install, man. I'm getting this error now. Never got it the first time around or during RTM. This didn't work for me. Just an FYI... you should call me some time.

      So far I've done an DSRM restore of the AD on the DC (alphabet soup), everything in this thread. Still kicking my ***.

      It's 1:32 AM, and no end in sight. I guess it's ok since exchange IS running, but the tools have not installed and it never finished properly. It just failed and now won't start back up so that I can finish properly, and you know me man, I can't just let it go..

      Ugh.
      IT is the life, eh?

      Rich
       
    • Tuesday, April 08, 2008 5:18 PM
       
       
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      John,

       

      I am having the same issue as you. I have an existing Exchange 2003 Server. Added a 2007 server and then rebuilt the machine. When attempting to reinstall Exchange 2007 I get error message as noted above. There have been several recommendations here. But did you determine specifically which AD entries could / should be removed so as not to disable your Exchange 2003 environment?

       

      It appears that the only record specific to the new server is the new Administrative group called "CN=Exchange Administrative Group (FYDIBOHF23SPDLT)". Can I safely remove this group. Are there other records I should remove?

       

      Thanks very much for any assistance...

       

      Keith

       

       

       

       
    • Sunday, July 27, 2008 5:26 PM
       
       
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      Not sure if this helps, but I found this : http://technet.microsoft.com/en-us/library/cc411332(EXCHG.80).aspx

       

      It states that it is the server object that must be deleted from ASDIEdit, and the entry removed from the relavent MSExchange groups.

       

      I had the issue with re-installing Exchange 2007 in my VM environment at home.  I found this thread and the KB article above.  Both seem to do the same thing, although the article explains exactly what needs to be removed to allow an installation to occur.

       

      Good Luck.

       

      Adrian

       
    • Monday, August 11, 2008 5:12 PM
       
       
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      By mistake, I deleted the entries of CN=Microsoft Exchange from my domain controller.

       

      I have bunch of machnies which had exchnage installed to that ACtive directory, now none of my machines which had exchnage is working.

       

      When I launch Exchange system Manager, it displays

       

      "There is no such object on the server"

       

      facility: win 32

      Id no: c0072030

      Exchange System Manager

      I have several machines which had exchange on it and I am not able to work on any of them.

       

      Can some one please help me?

       

       

       

       

       
    • Saturday, September 04, 2010 3:14 AM
       
       
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      Thank you So Much you saved my ____ !

       

      Just to let you guys know what happen to my setup with exchnage 2007 co with 2003. Never ever setup Exchange 2007 with server 2008 R2,

      it will only work smoothly with Server 2008 std! had to go thru all the fail setups/Un-install and then some!

      if your on R2 versions of Servers, better to stick to Server 2003 R2 and save yourself the troubles!

      Many tanks for the hints :)

       
    • Wednesday, December 14, 2011 11:46 AM
       
       
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      I had also experienced the same error while using my MS Exchange server and unfortunately I lost all my data due to this error. To retrieve the deleted and missing files of MS Exchange server I use Stellar Phoenix exchange server recovery software. This software is based on strong and powerful algorithm which can easily retrieves deleted files and data of MS Exchange server. Really, this software helped me a lot in getting back the deleted edb files. You can also use this software if you experience any data loss.