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Exchange Server TechCenter > Exchange Server Forums > General Discussions > Exchange Server 2010 Keeps doing the following:

Answered Exchange Server 2010 Keeps doing the following:

    •  
      Saturday, November 20, 2010 12:17 AM
       
       
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      All,

      I have a Exchange 2010 built on 2008R2.  Exchange was just patched to SP1 and all patches have been applied to 2008R2.  I'm getting the following error:

       

      Problem signature:
        Problem Event Name:    BlueScreen
        OS Version:    6.1.7600.2.0.0.272.7
        Locale ID:    1033

      Additional information about the problem:
        BCCode:    d1
        BCP1:    0000000000000000
        BCP2:    0000000000000002
        BCP3:    0000000000000000
        BCP4:    FFFFF8800168A7A0
        OS Version:    6_1_7600
        Service Pack:    0_0
        Product:    272_3

      Files that help describe the problem:
        C:\Windows\Minidump\111910-43890-01.dmp
        C:\Users\eddieeagle\AppData\Local\Temp\WER-114250-0.sysdata.xml

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt

       

      Can anyone tell me what is going on?

       

    Answers

    • Saturday, November 20, 2010 12:46 AM
       
       Answered
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      BlueScreens are tough to decipher and you may need to open a ticket with Microsoft support to get to the bottom of it.  With that being said, how often does it bluescreen?  Is it random?  Did you also update you AV program?  Any other meaningful events in the system or application event log?  Have you applied all the latest firmware and drivers for your server/OS?  Here is a link that will help you analyze your dump files:

      http://support.microsoft.com/kb/315263

      Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com
       
    • Saturday, November 20, 2010 3:26 AM
       
       Answered
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      On Sat, 20 Nov 2010 00:17:36 +0000, RoCoWY wrote:
       
      >
      >
      >All,
      >
      >I have a Exchange 2010 built on 2008R2. Exchange was just patched to SP1 and all patches have been applied to 2008R2. I'm getting the following error:
      >
      >
      >
      >Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.272.7 Locale ID: 1033 Additional information about the problem: BCCode: d1 BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF8800168A7A0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 272_3 Files that help describe the problem: C:\Windows\Minidump\111910-43890-01.dmp C:\Users\eddieeagle\AppData\Local\Temp\WER-114250-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
      >
      >
      >
      >Can anyone tell me what is going on?
       
      You have a defective device driver, not a problem with Exchange.
      Exchange runs in user mode and can't cause the problem.
       
      You should move this question to an O/S forum.
      ---
      Rich Matheisen
      MCSE+I, Exchange MVP
       
      --- Rich Matheisen MCSE+I, Exchange MVP
       

    All Replies

    • Saturday, November 20, 2010 12:46 AM
       
       Answered
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      BlueScreens are tough to decipher and you may need to open a ticket with Microsoft support to get to the bottom of it.  With that being said, how often does it bluescreen?  Is it random?  Did you also update you AV program?  Any other meaningful events in the system or application event log?  Have you applied all the latest firmware and drivers for your server/OS?  Here is a link that will help you analyze your dump files:

      http://support.microsoft.com/kb/315263

      Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com
       
    • Saturday, November 20, 2010 3:26 AM
       
       Answered
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      On Sat, 20 Nov 2010 00:17:36 +0000, RoCoWY wrote:
       
      >
      >
      >All,
      >
      >I have a Exchange 2010 built on 2008R2. Exchange was just patched to SP1 and all patches have been applied to 2008R2. I'm getting the following error:
      >
      >
      >
      >Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.272.7 Locale ID: 1033 Additional information about the problem: BCCode: d1 BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF8800168A7A0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 272_3 Files that help describe the problem: C:\Windows\Minidump\111910-43890-01.dmp C:\Users\eddieeagle\AppData\Local\Temp\WER-114250-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
      >
      >
      >
      >Can anyone tell me what is going on?
       
      You have a defective device driver, not a problem with Exchange.
      Exchange runs in user mode and can't cause the problem.
       
      You should move this question to an O/S forum.
      ---
      Rich Matheisen
      MCSE+I, Exchange MVP
       
      --- Rich Matheisen MCSE+I, Exchange MVP