Exchange Server TechCenter > Exchange Server Forums > General Discussions > Exchange backup failed via Veritas Netbackup Server 6.5
Ask a questionAsk a question
 

QuestionExchange backup failed via Veritas Netbackup Server 6.5

  • Thursday, November 05, 2009 2:30 PMZahidHaseeb Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am using Exchange2003 and i am using Veritas Netbackup Server 6.5 for the purpose of backup the Exchange Server but i am facing the issues. after some research the Netbackup documents, Netbackup says that the problem is from MICROSOFT side. I saw the event Viewer at the time when i took the backup from Netbackup but failed, at that time the Event Viewer wrote some error in the event viewer which is below


    I would like to share the Event Viewer Logs but i am not able to get any thing from the Event Viewer

    The description for Event ID ( 213 ) in Source ( ESE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, Second Storage Group: .

    The description for Event ID ( 223 ) in Source ( ESE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, Second Storage Group: , E:\EXCHSRVR\Second Storage Group\E0100002.log, E:\EXCHSRVR\Second Storage Group\E0100002.log.

    The description for Event ID ( 221 ) in Source ( ESE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, Second Storage Group: , E:\EXCHSRVR\Second Storage Group\Mailbox Store Executives.stm.

    The description for Event ID ( 220 ) in Source ( ESE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, Second Storage Group: , E:\EXCHSRVR\Second Storage Group\Mailbox Store Executives.stm, 78 Mb.

    The description for Event ID ( 221 ) in Source ( ESE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, Second Storage Group: , E:\EXCHSRVR\Second Storage Group\Mailbox Store Executives.edb.

    The description for Event ID ( 907 ) in Source ( ESE BACKUP ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, 64.

    The description for Event ID ( 220 ) in Source ( ESE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, Second Storage Group: , E:\EXCHSRVR\Second Storage Group\Mailbox Store Executives.edb, 4 Mb.

    The description for Event ID ( 210 ) in Source ( ESE ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Information Store, 4744, Second Storage Group: .


    Haseeb

All Replies

  • Thursday, November 05, 2009 9:40 PMAndyD_MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Did you get those events from the Exchange server? can you logon on to it directly and post those again?

  • Friday, November 06, 2009 4:42 AMZahidHaseeb Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    information store (4744) Second Storage Group.The backup procedure has been successfully completed

    information store (4744) Second Storage Group. Starting the backup of log files (range E:\Exchsrvr\Second Storage Group\E0100002.log . E:\EXCHSRVR\Second STorage Group\E0100002.log)


    information store (4744) Second Storage Group. Ending the backup of the file.E:\EXCHSRVR\Second Storage Group\MailBox Store executives.stm


    information store (4744) Second Storage Group. begining the backup of the file.E:\EXCHSRVR\Second Storage Group\MailBox Store executives.stm (size 78MB)


    information store (4744) Second Storage Group. Ending the backup of the file.E:\EXCHSRVR\Second Storage Group\MailBox Store executives.edb


    information store (4744) backup data transfer method is shared memory 64kb

    information store (4744) Second Storage Group. begining the backup of the file.E:\EXCHSRVR\Second Storage Group\MailBox Store executives.edb (size 4MB)

    information store (4744) Second Storage Group. a full backup is starting

  • Friday, November 06, 2009 7:36 AMXiu Zhang - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi,

    Please post the error event like below:

    Source:
    Event ID:
    Level:
    General:

    Besides,what is the issue now? Cannotbackup exchange with via Veritas Netbackup Server 6.5?Then what is the detail error information when backup failed.

    Also I recommend you to use ExBPA to have a health scan for Exchange Server.

    Microsoft Exchange Best Practices Analyzer v2.8
    http://www.microsoft.com/downloads/details.aspx?FamilyID=DBAB201F-4BEE-4943-AC22-E2DDBD258DF3&displaylang=en

    Regards,
    Xiu
  • Friday, November 06, 2009 2:47 PMZahidHaseeb Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Besides,what is the issue now? Cannotbackup exchange with via Veritas Netbackup Server 6.5?Then what is the detail error information when backup failed.


    ACTIVITY MONITOR   (this is the log generated from the Netbackup Server Activity Monitor)

    11/5/2009 10:17:43 AM - requesting resource San_Disk_Exchange

    11/5/2009 10:17:43 AM - requesting resource VERITAS.NBU_CLIENT.MAXJOBS.Exchange-Server

    11/5/2009 10:17:43 AM - requesting resource VERITAS.NBU_POLICY.MAXJOBS.Exchange

    11/5/2009 10:17:45 AM - granted resource VERITAS.NBU_CLIENT.MAXJOBS.Exchange-Server

    11/5/2009 10:17:45 AM - granted resource VERITAS.NBU_POLICY.MAXJOBS.Exchange

    11/5/2009 10:17:45 AM - granted resource MediaID=@aaaag;Path=F:\;MediaServer=VERITAS

    11/5/2009 10:17:45 AM - granted resource San_Disk_Exchange

    11/5/2009 10:17:45 AM - estimated 168514464 kbytes needed

    11/5/2009 10:17:45 AM - started process bpbrm (24900)

    11/5/2009 10:17:47 AM - connecting

    11/5/2009 10:17:54 AM - Warning bpbrm(pid=24900) from client Exchange-Server: WRN - can't open object: Microsoft Information Store:\First Storage Group\Mailbox Store (EXCHANGE-SERVER) (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.)

    11/5/2009 10:17:54 AM - Warning bpbrm(pid=24900) from client Exchange-Server: WRN - can't open object: Microsoft Information Store:\First Storage Group\Public Folder Store (EXCHANGE-SERVER) (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.)

    11/5/2009 10:17:54 AM - Warning bpbrm(pid=24900) from client Exchange-Server: WRN - can't open object: Microsoft Information Store:\First Storage Group\Log files (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.)

    11/5/2009 10:17:48 AM - connected; connect time: 00:00:01

    11/5/2009 10:17:55 AM - begin writing

    11/5/2009 10:18:21 AM - end writing; write time: 00:00:26

    the requested operation was partially successful(1)

     

    The job was successfully completed, but some files may have been

    busy or unaccessible. See the problems report or the client's logs for more details.

     

    Source         ESE

    Event ID       213

    Type             information


    Haseeb
  • Friday, November 06, 2009 10:06 PMAndyD_MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Please post the exact Errors and warnings from the Exchange Server Event logs.  You still havent posted those.