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AnswerExchange 2007 Service Pack 2 Failed - Error1603

  • Sunday, November 01, 2009 10:29 AMJanusUK Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I am running Exchange 2007 SP1 in SBS2008 x64. I tried installing Exchange SP2 and it failed fatally and let Excahge unable to work. This what happened:
    Step 1 - Stooping Services - OK (took 58 Seconds)
    Step 2 - Remove Exchange Files - OK too (22 Minutes 16 Seconds)
    Step 3 - Preparing Files - OK (took 1 second)
    Step 4 - Copy Exchange Files - FAILED after about 4 minutes (looked around 80% complete). Error installing exchangeserver.msi, Error code: 1603.

    I was unable to find anything useful on the Internet (other than other people had also experienced this issue) or in Microsoft's support pages. I tried running "lodctr /r" in case there were any performance counters causing a problem (only thing I could find on the internet).

    I tried running Setup.Exe (in SP2 download) again but it only asked which additional services I wanted to add (which of course were none) but could not find a way of repeating the SP2 implementation from scratch.

    I tried starting the services manually but the Exchange Transport Service kept stopping - all other services started.

    I could not send ot receive emails.

    I tried rebooting the server into Directort Services Restore Mode to install a backup but it would not log on (said there were no logon Server available - not SBS2008 implementations only have 1 logon server - so the logon seemed a useless option)

    Eventually I booted from SBS 2008 DVD and went into Repair and restored the Server from the last Backup (Except data and emails).

    This worked but the Exchange Database could not be mounted (even manually) so I eventually had to replace the database from the last backup too and manually mount. This worked but the network lost the last day's emails.

    After a stressful day everything seems to be working but without Exchange SP2.

    Anyone got any ideas what is causing this? I am loathed to try again but I guess at some point I will need to install the Service Pack. There do not seem to be much in the way of notes on what to do if it fails in this way.

    I cannot provide additional logs since the Server has been restored from backup - any help would be appreciated.

    Thanks

    Ian
     

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