Thursday, February 16, 2012 7:20 PM
I have Exchange 2003 and my users have different type droid devices connected. The synchronization is peroformed successfully except tyhat the e-mail addresses are not mapped properly.Droid devices have multiple e-mail addresses and I am noticing that the contact email(s) and the Contact email(s) display are mapped to e-mail addresses on the device. So there are duplicate e-mail addresses listed in different e-mail fields. For example: email: email@example.com and Display as: John Doe (firstname.lastname@example.org). When this data is syched to the mobile device, the e-mail address is mapped to the e-mail address and the Display as is mapped to anothe e-mail field and is listed as: email@example.com <John Doe>
Both e-mail addresses work when selected, but it is just cconfusingto some people and wanted to know if there is a way to fix or change thefield mapping.
Friday, February 17, 2012 6:28 AM
Monday, February 20, 2012 5:03 AM
Thursday, February 23, 2012 12:50 AM
That seems like an Adroid issue, I'd update to 3.2 which I believe is the latest and check again.
Also, test using Windows mobile, if there;s no issue there, then your issue is with Android.
Monday, February 27, 2012 5:21 PM
The Sychronization is done using activesync, corporate sync (on the droids). It is not really duplicates. In outlook, you have an e-mail address and a display address (composed of e-mail and full name), so when there arsynched to the phone, e-mail1 is sent to e-mail on the phone and display is seen as an e-mail and sent to e-mail 2. You can not have an empty display name, outlook automatically fills in for you. Is there a way to select which fields are mapped?
In gmail, there is no display name so everything is mapped correctly, email to email.
Monday, February 27, 2012 5:27 PM
The device is at the latest. As I stated before, it is a data mapping and wanted to know if there is a way to change the mapping.
Monday, February 27, 2012 5:31 PMThe mapping seems to be on the android than exchange. A simple test would be to test in a Windows Phone. Test with an iPhone too.
Friday, March 02, 2012 7:12 AM
Thanks for your update.
We cannot specify how contacts are synced. I agree with Sukh to test with other kind of mobile devices to isolate the fault. Your understanding would be appreciated.
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Monday, March 05, 2012 7:18 AM