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AnswerOutlook Anywhere (Exchange 2007) and Computer Logon restrictions - Password prompt again and again

  • Friday, November 06, 2009 8:58 AMProfDoc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Dear TechNet Users

    Hello to all as this is my first question in the Forum.

    Network setup : Exchage Box (Exchange 2007) on a Windows Server 2008.

    ISA 2006 on another native box.

    My organisation has the policy of one computer/user and so we have computer access restriction.

    Users are using Outlook 2003.

    Currently remote users VPN into the network to then open their Outlook to check mails. I thought I should configure Outlook Anywhere to completely get rid off of VPN and there comes the problem.

    Users (like Domain Admins - have access to all the computers in the AD), Outlook Anywhere works fine. It prompts for the Username and Password (Domain\Username and then password) and Outlook connects to the Exchange server fine. Tried with Outlook 2003 and 2007 and everything works fine.

    Users who have restricted access to only 1 or 2 computers, Outlook Anywhere does not work. It prompts for the Username and password and keeps prompting for it.

    I have tried few things like giving access to users to Domain Controller and ISA box but nothing is working.

    I cannot say that Outlook Anywhere is not setup properly because it works for Domain Admins.

    Can someone point me in the right direction as to where I should look for the problem.

    Thanks in advance. Any advice is welcome.

    Shivam

Answers

  • Monday, November 09, 2009 7:08 AMMike ShenMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    Would you please let me know whether you configure the problem users only able to log on to specific workstations? If I am right, I would like to explain that it is a normal behavior. You need to remove the restriction in order to user to access Exchange through RPC over HTTPs.

     

    ~~~~~~~~~~~~~~~~

    Mike Shen

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please  contact tngfb @ microsoft.com 

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All Replies

  • Friday, November 06, 2009 9:25 AMRajnish R Sharma Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Disable Kernel Mode Authentication for Client Access servers. http://technet.microsoft.com/en-us/library/bb123889.aspx

    Also refer to http://www.exchange-genie.com/2008/02/configuring-outlook-anywhere-for-exchange-2007-sp1/


    Raj
  • Monday, November 09, 2009 7:08 AMMike ShenMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    Would you please let me know whether you configure the problem users only able to log on to specific workstations? If I am right, I would like to explain that it is a normal behavior. You need to remove the restriction in order to user to access Exchange through RPC over HTTPs.

     

    ~~~~~~~~~~~~~~~~

    Mike Shen

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please  contact tngfb @ microsoft.com 

    ~~~~~~~~~~~~~~~~

     

  • Wednesday, November 18, 2009 3:01 AMProfDoc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi Mike

    Thanks for the response and sorry for the delay in replying back.

    YES, the problem users (that is the whole Organisation) are only able to log on to specific workstation.


    Regards

    Shivam

  • Wednesday, November 18, 2009 3:02 AMProfDoc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Dear Rajnish

    Thanks for the response and I will try your suggestion and would get back to you to update.

    Thanks once again

    Shivam