"You replied to this message..." does not show if replied from Android

Answered "You replied to this message..." does not show if replied from Android

  • Friday, June 15, 2012 3:20 AM
     
     
     

    We are running ActiveSync on Exchange 2010 SP2 RU 6. Have a combination of iOS (v5.x) - iPads/iPhones + Motorola Droid 4 with Android 2.3 (latest available VZ update as of June 2012). On the desktop we're running Outlook 2010 with latest patches/updates.

    When email is replied to from iOS device, user can see "You replied..." when he views the message in Outlook 2010. However, if replied from Droid 4 it does not show that same status.

    Thoughts?

All Replies

  • Friday, June 15, 2012 3:16 PM
     
     Answered
    Seems like an issue with the Andriod.  Test with an iPAD, if this works then you're pretty sure it's the Android.

    Sukh

  • Friday, June 15, 2012 10:41 PM
     
     
    Yes, I see it is an issue which may potentially be with Android, since iPad/iPhone works fine, as indicated in my origional quesiton. What I'm not certain of is how are they different and why would it not work on Android.
  • Friday, June 15, 2012 11:59 PM
     
     
    That's difficult to answer as they are different and use different OS.  Are you sure that you are on the latest OS for Android, I have an android and it works fine.

    Sukh

  • Monday, June 18, 2012 11:31 PM
     
     

    Yes, I'm sure. No other updates are available from Verizon. I'd like to find out, if possible, how are methods that trigger this "marker" are different from Android vs iOS. I am currently stuck between Microsoft support and Motorola pointing fingers at each other, meanwhile, I have a client who's pissed that they moved off of BES to what appears to be a "half baked" solution.

    Thoughts?

  • Tuesday, June 19, 2012 8:13 AM
     
     

    What about about updates from Adroid itself, sometimes the telcom provider may be behind.

    Exact version?  Is it 2.3.4?

    Kernal version>?


    Sukh