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Cannot locate web subscription

Unanswered Cannot locate web subscription

  • Tuesday, March 06, 2012 9:01 PM
     
     
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    I have been banging my head on this one, I have an error in the CAS event log (ID 5,6,7) where there is a send notification for a subscription failing, and I am trying to determine which user it is coming from so that I may correct it.  Has anyone else ran up against this and have been able to locate which user had the subscription?  What kind of subscription is this and where is it coming from?  I can only assume a mobile phone since it appears to be verizon.  Thanks in advance for any info.

    After 8 unsuccessful attempts to send a notification for subscription [HgBleC1jYXMtMDMuYWQuZ2VvcmdpYWhlYWx0aC5lZHUQAAAANvCUrDE3bUay9bOtG2JMfJp5cKcqyc4I] against endpoint [http://email-verizon.seven.com:7877/notify/nf_id24356/ex2k7/calendar/1818254/], the subscription has been removed. Details: WebException: Unable to connect to the remote server Status: ConnectFailure    at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
       at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult)
       at Microsoft.Exchange.Services.Core.NotificationServiceClient.CreateSendNotificationRequestAsync(IAsyncResult requestAsyncResult)

     

All Replies

  • Friday, March 09, 2012 9:19 PM
     
     
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    Use the Log Parser Studio - http://blogs.technet.com/b/exchange/archive/2012/03/07/introducing-log-parser-studio.aspx.  Very useful for reading analyzing logs.

    JAUCG

     
  • Friday, March 09, 2012 11:31 PM
     
     
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    Generally these occur if you;re using BlackBerry/BES, Entourage or UM? Which
    uses EWS. Do you ?

    Sukh

     
  • Tuesday, March 13, 2012 1:53 PM
     
     
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    We do use BES, and we have some users using Entourage (I dont see why a MAC client would be referencing a verizon java client).  When it comes to BES though, how do I locate which user is causing this error?

     
  • Tuesday, March 13, 2012 2:44 PM
     
     
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    Use the Log Parser Studio to go through your IIS logs to look for who is connecting.  Take a look at this thread as it appears to reference a rogue device connecting from www.seven.com:

    http://social.technet.microsoft.com/Forums/en/exchangesvrgeneral/thread/fa42916c-3340-4a5e-8b84-2ca278b984e8

    JAUCG

     
  • Tuesday, March 13, 2012 5:35 PM
     
     
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    Any tool which can parse IIS log files.

    Sukh

     
  • Tuesday, March 13, 2012 8:04 PM
     
     
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    Do the IIS log files actually list credentials?  Unfortunately, our exchange environment is behind proxy load balancers so all exchange sees is the IP address of the load balancer.

     
  • Tuesday, March 13, 2012 8:11 PM
     
     
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    yep, they should do.

    I would then go to the load balancer and check the connections there.

    Sukh


     
  • Wednesday, March 14, 2012 3:33 PM
     
     
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    Log Parser Lizard is much better GUI for Logparser than LPS
     
  • Thursday, March 22, 2012 3:30 PM
     
     
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    Alright, I have gotten LPL, it works great, but I cannot find any entries in the IIS logs that have any relation to the subscription error I am seeing.  Any suggestions on how to search, I did a search through all IIS logs for verizon since the errors contain verizon in the URL.  The only items that were returned were email addresses that contained verizon.
     
  • Thursday, March 22, 2012 9:02 PM
     
     
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    What did the load balancer logs show?

    Sukh

     
  • Thursday, March 22, 2012 9:23 PM
     
     
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    I had the admin of the load balancers show me what logs they have and it does not have details,  he says they only log the service state for the VIP, and they do not log connections, etc... I find this hard to believe, but I haven't found anything else to refute his claim.
     
  • Friday, March 23, 2012 4:24 PM
     
     
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    What kind of load balancers do you have?  Do you have the manufacturer, version of the software?

    JAUCG

     
  • Friday, March 30, 2012 3:54 PM
     
     
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    They are Barracuda 440s, but as for the version, I don't know that at the moment.