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Getting a Motorola Droid to sync with Exchange
Getting a Motorola Droid to sync with Exchange
- Guys, I just picked up a Droid, the device is marketed as supporting Exchange sync out to the box. Well, it turns out that that is a bit of an ambitious statement.
I am having a difficult time getting it to sync properly. After some research, it looks like this may be because the Android OS 2.0 doesn't fully support ActiveSync provisioning, which really is an Exchange best practice for security. What is the best way to disable this feature in Exchange on a per-user basis so that we may do a test?
Please see here talking about appropriate configurations for iPhone 3G (may be similar to what I need to do, but not sure) http://msexchangeteam.com/archive/2009/09/22/452592.aspx
And please see here for the Google feature request talking about lack of full AS provisioning in the OS: http://code.google.com/p/android/issues/detail?id=4475
Finally, please see this link on the Droid forums for a bunch of folks experiencing the same problem: http://www.droidforums.net/forum/droid-general-discussions/642-exchange-2007-calendar-sync.html#post7316
Thank you all,
Brian
All Replies
Hello Brian,
I suggest you installing all latest updates of Exchange and test the issue again. If you're using Exchange 2007, please upgrade to SP2.
If Windows Mobile device works well with Exchange, the issue can be a compatibility issue. We suggest you contact Motorola support for further help.
Thanks,
Elvis
- I haven't tested the Droid, but the ActiveSync support on the HTC Hero does not implement all security policies so to sync it I had to move the user account to an ActiveSync policy that had "Allow Non-provisionable" devices checked.
The EAS implementation on the Hero was doen by HTC so it's probably not the same one on the Droid, but it could be a similar issue.
