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QuestionLarge amounts of love on offer - Help with SBS 2003 OMA error Event 3005 Source: ActiveSync

  • Thursday, October 29, 2009 4:43 AMMIS5000 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello all
    This one is driving me crazy..
    On SBS 2003 a situation occured Mobiles devices were connecting but no longer sychronising with Exchange. The error as follows:

    ---------------------------------------------------------------------------
    Event Type: Error
    Event Source: Server ActiveSync
    Event Category: None
    Event ID: 3005
    Date:  29/10/2009
    Time:  10:57:49 AM
    User:  Usernem
    Computer: SBSERVER
    Description:
    Unexpected Exchange mailbox Server error: Server: [sbserver.Harvest.local] User: [username@domain.com] HTTP status code: [400]. Verify that the Exchange mailbox Server is working correctly.
    --------------------------------------------

     I ran the MSExchange online Active Sync test and recieved the folllowing results: (Note I have removed the IP address to preserve client privilage)

    -------------------------------------------
     Attempting to resolve the host name [ip address] in DNS.
     Host successfully resolved
     Additional Details
     IP(s) returned: [ip address]

    Testing TCP Port 443 on host [ip address]to ensure it is listening and open.
     The port was opened successfully.
    Testing SSL Certificate for validity.
     The certificate passed all validation requirements.
     Test Steps
     Validating certificate name
     Successfully validated the certificate name
     Additional Details
     Found hostname [ip address] in Certificate Subject Common name

    Testing certificate date to ensure validity
     Date Validation passed. The certificate is not expired.
     Additional Details
     Certificate is valid: NotBefore = 10/28/2009 6:50:43 AM, NotAfter = 10/28/2014 6:50:43 AM"

    Testing Http Authentication Methods for URL https://000.000.000.000/Microsoft-Server-Activesync/
     Http Authentication Methods are correct
     Additional Details
     Found all expected authentication methods and no disallowed methods. Methods Found: Basic

    Attempting an ActiveSync session with server
     Errors were encountered while testing the ActiveSync session
     Test Steps
     Attempting to send OPTIONS command to server
     Testing the OPTIONS command failed. See Additional Details for more info
     Additional Details
     A Web Exception occurred because an HTTP 401 - Unauthorized response was received from Unknown
    ----------------------------------------------------------------------------

    I have deleted and re-installed virual directories; checked permissions about a thouasand times and still no cigar. But I suspect its a typical case of missing something. Any help would be very much appreciated. Can anyone point pont me in the direction of completely deleting and re-setting OWA, OMA functionality in SBS to defualt, or an A-Z checklist for troubleshooting such a generic error? I offer large amounts of love to anyone who can offer input

    Many Thanks