Thursday, April 26, 2012 8:35 PM
The issue i'm experiencing is the following:
appointments created in outlook calendar or OWA calendar do not sync to mobile devices.
devices tested were: 1 iphone 4, iphone 4s, Android phone.
sync in every other direction works just fine.
we can add things in the calendar on the phones and they'll show up on the outlook or OWA calendar within seconds.
from outlook we can delete existing appointments and they successfully delete from the phones.
however when something is added to the outlook calendar or OWA calendar it does not show up on the mobile devices.
tested using testexchangeconnectivity.c
om and everything shows working green checkmarks.
This happens across all users, no events logged regarding active sync.
most users have a bout 5 appointments per day. My test account has 1-2 per week and shows the same behavior. tested it on windows mobile recently and had the same issue too.
Are there logging options I could enable or increase to get a better look at what's happening?
I find it strange that if I create an appointment in the mobile device I can delete it using owa or outlook and it will remove it from the mobile device without any issues.
However creating a new appointment on owa or outlook just doesn't sync to he mobile devices.
I tested changing settings on the iPhone, using a different profile to correct other issues just in case however im quite sure it doesn't depend on the mobile platform, it is activesync on the server not sending new appointments to he phones for some reason.
any help will be appreciated.
Friday, April 27, 2012 8:45 AM
Does the devices sync with Outlook or Exchange Server ?
The following link for your reference.
ActiveSync calendar sync process:<//span>
TechNet Community Support
- Edited by wendy_liuMicrosoft Contingent Staff Friday, April 27, 2012 8:55 AM
Tuesday, May 01, 2012 5:28 AM
Yes everything added on the device gets synced wonderfully with exchange.
all email, all appointments and contacts.
when you create an appointment in the calendar within seconds it will show up in OWA and Outlook.
if you edit the appointment or delete it, it also gets successfully updated in exchange.
Wednesday, May 02, 2012 9:42 AM
Does the mobile sync with Outlook or Exchange?
All the users occurred the issue ?
If it is sync issue with Outlook, I recommend you post it on Office Forum to get better help.
Outlook IT Pro Discussionshttp://social.technet.microsoft.com/Forums/en/outlook/threads
TechNet Community Support
Wednesday, May 02, 2012 10:19 PM
yes it all works great between office, and exchange.
it's just active sync that i'm having issues with, but thank you :)
- Marked As Answer by wendy_liuMicrosoft Contingent Staff Monday, May 07, 2012 9:47 AM
Tuesday, June 05, 2012 3:20 PM
Hi, I'm having similar issues with my iPhone users as well. Not all calendar events and not all iPhones so it's hard to pin-point the exact issue.
We have Exchange 2003 w/iPhone 4S.
Anyone has any suggestions how to fix this?
thanks in advance.
Wednesday, June 06, 2012 2:31 AM